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Embassy Suites by Hilton West Palm Beach Central
4/5101 Commentaires
As a Hilton Honors Diamond member, I like to stay at different properties across the Hilton portfolio. For this trip to West Palm Beach, I chose this Embassy Suites too add some variety to my week of stays at other Florida hotels in the Hilton family. Most Embassy Suites have their rooms built around an open atrium. Not this one. Yes there's something called an Atrium where the restaurant is, but it's only the restaurant and bar, nothing else. The first thing I noticed was poor signage. Having checked-in and choosing my room the day before arrival, I wanted to go straight to my room. Upon arrival into the lobby by Uber, I saw no signs directing me to the elevators leading to the rooms. I was walking around the Atrium looking at areas called East Tower and South Tower, and the only maps said that guest rooms are located on Floors 3 and up. Where? Finally I found the hotel's desk, walked past it, and went upstairs to my room. When I got there, my Digital Key did not work. I heard the lock move, but the door would not open for me. So I had to do the Walk of Shame and return downstairs to ask for an old fashioned plastic key at the desk. There was no apology that the Digital Key that Hilton encourages guest to use thus bypassing the check-in desk, did not work. I got my plastic key and returned to the floor, only to find that initially the plastic key also did not open the door. Only this time I jiggled it, and was able to then enter. Apparently I had to pull before pushing! I later went downstairs again to purchase items from the small gift shop for snacks. The place was depleted -- many items were out and the selection was very poor. I took my items to the desk to have the charge put on my room, and I also had to ask for the bottled water I was entitled to, which should have been offered to me when I was at the desk the first time to get the plastic key. I did not make use of the living room section, only the bathroom and the bedroom. The bedroom had ample space for my belongings, but I thought it was odd that there was no-place on the desk to plug in my electronics. No outlet or charging station. I did find a power strip on the floor and used that, but it was awkward and uncomfortable. WiFi and TV worked OK. The bathroom was relatively small, but it was just adequate. I had no issues with water pressure or water temperature. In the morning I went to the Atrium to have my complimentary breakfast. Nobody ever greeted me nor offered to serve me the whole time I was there. Nobody even checked to make sure I was a guest at the hotel. I partook of the buffet, and enjoyed it, and I did save money on gratuity since there was nobody to tip. Overnight, my receipt was e-mailed to me, and when I woke up, there was a charge of $8 for ”late cancellation”. What? If I had cancelled I wouldn't be there, would I? I was so disgusted I had wanted to just check-out on the Hilton app as I usually do, but I had to correct this
88 Palms Hotel & Event Center
3.3/5113 Commentaires
La chambre de l'hôtel est très grande, le lit est grand et confortable, l'eau chaude est très bonne, le bain est très confortable, le parking est également très pratique, le petit déjeuner est également bon. Le serveur de l'hôtel est très enthousiaste, il a une question et une réponse, attentif. Très satisfait. Service
Homewood Suites by Hilton West Palm Beach
4.1/591 Commentaires
We came down to breakfast the next morning, my pre-operative day, in hopes to see one of the lovely ladies we had met last year, who was a burst of joy and radiated love. Luckily for us, she is still here and making people feel seen everyday. Before the end of breakfast, we saw Whitney, and upon my gleeful callout we were greeted with warm hugs and words of kindness. When we asked for assistance with our room, she jumped on it and by the time we came back downstairs, she had it all settled. Throughout our time at the hotel, we would have never known that we were even in a time of renovations and whole-floors being worked on, based on how much she did and her continued positive and calming demeanor. Her smile day after day, along with her positive affirmations kept me going most days. Whether she knows it or not, she was the bright spot in most of my days, just because of who she was and her genuinity. In a world where one can often feel alone, it was nice to be seen. Her kind demeanor and positive personality did not go unnoticed and we are forever grateful to have met her. She is patient and accommodating, genuine and compassionate, helpful and overly-giving. She constantly goes above and beyond her role, while making you feel cared for and important. It would not be the same place without her. Whitney’s character makes Homewood Suites the home that it is to us, as well as for many others, and for that we are forever appreciative and thankful. Not only did Whitney make such a difference in our time in Florida, but as stated before the entire staff and personnel of the hotel was extremely generous, friendly, compassionate and welcoming. Thank you to Whitney and the staff of Homewood Suites for all you do to give us a home away from home.
La Quinta Inn & Suites by Wyndham West Palm Beach Airport
3.2/5103 Commentaires
L'hôtel n'est jamais déçu ! J'ai séjourné ici plusieurs fois et le personnel du bureau frontal est toujours si gentil et invitant. Procédure rapide d'entrée et de sortie. Je n'ai pas eu la chance de prendre un petit déjeuner mais il a pu être étonnant ! Les chambres sont propres et proches des restaurants, des boutiques et de l'aéroport.
Hilton Garden Inn West Palm Beach I95 Outlets
4.2/5102 Commentaires
hôtel à Palm Beach. Situation très confortable à proximité des excursions, à proximité des restaurants, à la nourriture rapide, à Target, etc. Très proche du centre-ville et de l'île de Palm Beach. Beau vue sur la ville de notre chambre. Chambre tranquille. Super amical et utile personnel de bureau frontal - merci Ebony et Cambria! Pets amical. Avez dîné dans le restaurant et il a été excellent. Chambre confortable et lits. Clean and new!
Hawthorn Suites by Wyndham West Palm Beach
4.3/5106 Commentaires
Cet hôtel n'est pas grand, il n'y a qu'un petit lac à la porte et les équipements des chambres sont très vieux. Il est très pratique d'avoir un centre commercial similaire à un point de vente à proximité. Il y a des restaurants et des supermarchés dans le centre commercial. Mais le sentiment général n'est pas si sûr. À 12 heures du soir, l'homme malodorant dans la pièce voisine bat sa femme, et la femme hurle toutes sortes de cris, et personne ne s'en soucie quand il entend toutes sortes de bruits de claquement. On a l'impression que la femme est sur le point d'être battue à mort. Notre langue n'est pas bonne. Il n'osa pas ouvrir la porte et attendit avec le canapé contre la porte. Heureusement, quelqu'un a frappé à la porte pendant environ une demi-heure et a emmené la femme. De temps en temps, il entendait les injures de l'homme. Ce fut l'expérience la plus terrible de ce voyage. Je n'ai pas vu l'hôtel avec sécurité et le parking de l'hôtel était ouvert. La pièce peut être utilisée pour cuisiner, il y a une machine à laver dans la pièce et le canapé ne semble pas être ouvert comme un lit.

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