Hotel accommodation was absolutely fine. Parking was a fiasco. The website explains that the hotel "provide(s) a ticket machine located within the hotel which covers from 6pm until 9am the next day which is free for our guests". When I arrived at approx 7pm, I checked in my vehicle using the hotel machine. When I checked out from the hotel at noon the next day, I couldn't work out how to pay for the period from when the free parking stopped to the time I was leaving, I.E. 9am-12pm. I found a member of hotel staff to ask how I could pay for the extra hours. Their response was to ask "Did you check the car back in at 9am?", I told them that I was in bed asleep at 9am, to which they replied that I had "probably got a ticket then". I returned to my car to find a parking ticket attached. I intended to check out at noon, and presumed that I would pay the 3 hours difference on the parking, yet somehow I was "checked out" of the car park at 9am by your voucher. I enquired about parking when I arrived at the hotel, and was told to take a voucher. It would have taken no extra effort for the staff member to advise me that I would need to re-check in the car at 9am. Had I known about this bizarre state of affairs, I would have simply paid for the parking in full from my time of arrival to my time of departure. The notion that I should have set an alarm to wake up in order to check my car into a car park it had never left is baffling. So my stay cost me an unexpected £50 parking ticket, and to add insult to injury I somehow got charged £6.50 for the day I left when I was attempting to use the machine to pay for my parking.
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