Hôtels proches de EcoTarium, Worcester

Cet hôtel est bon, même si il a un an, mais la maintenance est bonne! Trip.com est une force!

A part un peu bruyant au bord de la route, tout le reste était bon et le petit déjeuner était très copieux ! La chambre dispose d'un micro-ondes, d'un réfrigérateur, d'une plaque à induction, de vaisselle, vous pouvez cuisiner vous-même ! Transport pratique, en face de la gare et de la gare routière.

PLEASE AVOID THIS HOTEL AT ALL COSTS. I checked in with my elderly parents on 4/1/2024 at approximately 4PM. We had three rooms reserved as my mom had an appointment at the hospital, which is close by. As soon as I exited the elevator on the fourth floor, I experienced a smell like I have never experienced before. it was the most disturbing odor of my life. It smelled like rotting meat that someone was cooking, but it was left out. I’ve never smelt a dead body before, but after googling, I strongly believe that it was plausible that there was a human corpse that is rotting in one of the rooms. I spent a few hours and thought I could get over the odor as I am relatively reasonable in my room reservations and I was only there for one night however, as the hours progressed, it seemed like it got worse. I went to the front desk at approximately 9 PM and told front desk about the issue And said that I would simply like a refund and I’ll go down the street. My parents and my sister who is staying in the other two rooms were OK with it and stayed the night. However, I needed to depart. As I was telling the front desk about the odor. Another guest chimed in and joined my conversation, and said that she began to smell the order on the preceding Saturday. it is quite alarming and I believe that the front desk needs to do something about it. Separately, I believe this hotel is extraordinarily rundown and unsanitary. They need to do a lot of work to get this hotel up to par and I think it’s uninhabitable and it’s priced as if it is a reasonable hotel. Do yourself a favor and book the courtyard by Marriott, which is approximately 2 miles away and is newly renovated that’s where I ended up moving after I checked out of, the residence inn. The positive is that the hotel staff is very kind and fully refunded me for my room however, I feel obliged to tell other people about my awful experience so they can avoid this hotel at all costs. Marriott Corporate really needs to come in here and do some work. Other reviews say that there are homeless people living in these rooms. Overall - it’s all really weird. In short, avoid this hotel, and you will thank me!

Cette journée était confortable. Le personnel était très courtois gentil. L'endroit était très propre et l'emplacement était parfait. Beaucoup de bons restaurants autour avec une excellente cuisine. Facile de se déplacer, l'emplacement était au centre-ville. Tout était facile d'accès.

Carpets and bedding musty and lumpy, broken lamps, worn furniture -- everything in the room seemed 30 years old and unloved. Tiny cramped bathroom, with minitub, soap and shampoo in refillable pump bottles mounted on shower wall as at a gym, that pull off and fall into tub when you try to use them (and hardly seems sanitary that every guest has their hands all over them). Below freezing cold outside but a/c was blasting frigid air, controls and on/off switch on a/c-heating unit not functioning, wall temperature control box not operable by guest. The room seemed like housekeeping had not been in it since several months before in summer -- how else would nobody have noticed the a/c blasting frigid air before February? Ended up trying to block the icy blast from the a/c blower by covering vent with towels, bedspread, but not successful. Jacuzzi spa was completely drained and bone dry -- with strips of moldy duct tape stretch across it like a giant asterisk -- that duct tape looked pretty old and discolored, as if placed there a long time before: ”Oh, we're waiting for a part,” says the desk. Right. Pool looked fine but was closed: ”Oh we're down for maintenance.” ”Oh we're waiting for the inspector.” When paid-in-advance customer opines they chose the hotel for pool and jacuzzi, is told by desk, ”We'll refund one night from your bill.” A total lie. Despicable: charging for facilities and services they've no intention of providing, lying to customer re refund just to stop them from demanding what they paid for. This place effectively has no pool and no jacuzzi, and negligent maintenance altogether. Oh and the ”breakfast available” will set you back about $20 per person with tax. They display bottles of water prominently in the room, but fine print on the label warns they are only ”free” if you first pay a hefty rewards program membership fee. $50 per night ”incidentals fee” swiped from your credit card on check-in, I guess in case you drink of the forbidden water. I cannot comprehend the level of pettiness in the corporate boardroom when policies creating this nickel-and-dimey guest-hostile operation were decided. It is beyond cheap, it is beyond a clip joint: it is fraud. Was in town for events, so no time or energy for the distraction of acting as unpaid consultant to this absolute disaster of a company -- incompetence plus bad attitude all around -- the antithesis of hospitality. Must to avoid.

My wife and I just returned from a one week stay at the Hampton Inn in Worcester. We were in the area visiting family and friends and had stayed at this property last year. When we arrived I was warmly greeted by Angel who recognized me from our previous stay. We were welcomed as Gold rewards members, promptly checked into our room for the week and given a goodie bag filled with water, soda and mixed nuts. We arrived in our room and found that the room was immaculate..thanks to the great housekeeping staff. We had the rooms serviced each day and the room was always made up by the time we arrived back to the room in the evening. During the week I had several occasions to engage the front desk and that's where I met Mario, a relatively new member of the Hilton staff. He was absolutely delightful and was able to solve all of the problems I presented to him beyond my expectations. We travel quite extensively hence our gold status but I don't think I have met any front desk agent better at their job than Mario. He was very personable, never got flustered while solving one of my problems, definitely patient and is definitely the type of person that Hilton needs at each and everyone of their locations. We will definitely be staying at the Worcester Hampton Inn and Suites on our next trip to New England. Thanks to Mario, Angel and all of the staff that made our stay extremely enjoyable. Ron H & Irene

Le stationnement est gratuit, sur le terrain. Le petit-déjeuner est très simple, à l'occidentale, œufs brouillés, galettes, céréales épaisses, morceaux de pommes de terre au four, jus de fruits, pain, œufs au plat, peuvent être en libre-service en un seul point. C'est un style de famille américaine, les équipements ne sont pas mal, mais ce n'est pas un style avec des hôtels domestiques. L'emplacement est correct, essentiellement à l'université. C'est assez pour moi, pas des vacances.

The excellent staff made our stay enjoyable and comfortable!! We felt very welcomed here. Our little dog was also treated with great dignity! The room was large and very clean! There were no hairs in the bathroom. There were two clean trash cans in the room that had trash liners. The linens on at least one of the beds were clean and fresh. The room had been renovated but was a little bit worn. However it was very clean!!! There was some construction work at night on a nearby road but the wifi was excellent and I was able to stream relaxing music all night to cover the noise from the nearby construction. The building and the lobby are really beautiful. There were a few things that were under repair, like plumbing for the breakfast and lobby coffee but the staff handled it wisely and came up with great solutions!! I would definitely stay here again!

Clean room, bed was hard and ******. I got upgraded to a suite cause of lack of rooms and I had originally booked a king. not so bad. Was busy when we arrived and don’t really have anything negative to say. You can tell it’s an older hotel but all in all fine

The awful room smell!! Even in the sheets. It is really too bad because the front desk people are nice, the breakfast is not bad, and the property is way off the busy main road..Even so, we would never return because of the terrible room smell! Many other reviews had the same comment.