Orange Hotel (Wuhan High Speed Railway Station)

I made a hotel booking on Trip.com to spend a night l in a chosen area. And picked orange hotel. I checked in around 20h40. At around midnight, almost sleeping, the room phone didn't stop ringing, and the person speaking doesn't speak English, so I couldn't understand what's going on. Over midnight, I went down to reception, and with the help of another hotel customer as tranlator, I was explained that I should check out and leave the hotel immediately and that my booking is made from 16h00 to 20h00 or pay extra amount to spend the night, which I was obligated to do at over midnight. If my booking was over after 20h00, why did they accept my check-in after 20h40 ? In my booking search, I checked the checkin and checkout date enough time to spend one night, so 2 different days? Tried to reach the booking platform trip.com by phone, but it was just an automatic replay and useless. I am really disappointed, and I found the hotel's advertisements on the booking platform trip.com misleading and just unacceptable. I don't know who holds the responsibility of what happened, the hotel, or the platform trip.com ? but it is misleading and unacceptable, and both share the responsibility.

房間的硬件不錯，讓我覺得很温馨的，還有軟件。還有服務，前台小姐姐的服務，保潔大姐的服務，讓人感覺到很温馨。4樓的保潔很贊。房間很多錢的小姐姐還引領我們到了房間。服務我真的是沒的説。橘子糖和餅乾真的好吃。這裏所有都是橘子味道，很棒。

離武漢站很近適合這裏趕火車的旅客。入住時有四個小橘子接待，很有青春活力的酒店，而且很貼心的換了採光好的房間，並且贈送了兩份48元的早餐有大蝦和荊州魚糕。客房大床房非常舒適。