Four Points by Sheraton Xi'an High-tech Zone

Un hôtel de qualité, mal situé. Le service est de qualité et le personnel est aimable, mais lors de notre séjour, le menu occidental n'était pas disponible pour le déjeuner et le dîner. La cuisine chinoise locale était moyenne. En revanche, le petit-déjeuner proposait davantage de plats internationaux et était bon. La chambre était très agréable.

The hotel room is spacious and clean; however, the location is not very convenient. The breakfast leaves much room for improvement.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

酒店環境衞生一如既往的超預期👍，安排的房間可以清楚的看到秦嶺山風景非常漂亮，酒店服務更是不在話下尤其今天辦理退房的兩位工作人員，她們總能考慮到客人可能存在的需求，由於西安天氣比較熱貼心的詢問我們是否需要帶瓶水 是否有開車，全程微笑和藹可親，非常不錯，下次有機會還會再來

絕對值得五星推薦！** 入住[福朋喜來登酒店]的體驗堪稱完美，從入住到離店每一個細節都令人印象深刻。 一進大堂就被高雅的設計和温馨的氛圍吸引，工作人員熱情周到，主動幫忙提行李、引導入住，前台辦理效率超高。客房整潔寬敞，床品舒適柔軟。 設施齊全：有洗衣房 早餐品種豐富，中西式搭配合理，還有本地特色小吃。 推薦給朋友，下次來[西安]的首選

房間很乾凈，酒店人員的服務和態度都非常好，有24小時健身房（跑步機啞鈴器械，無游泳池）還有乾洗服務。不足地方是早餐種類一般，然後房間不帶浴缸。但是五星級酒店這個價格非常給力