Photos de Novotel Xi'an Daming Palace

Je ne comprends pas comment cet hôtel a obtenu une note de 4,9. Nous sommes d'abord entrés dans le parking et le panneau indiquait que la place de parking de l'hôtel était en B2, nous sommes donc allés en B2, mais nous avons été bloqués par des barrages routiers délibérément placés à mi-chemin, nous ne pouvions donc aller qu'en B3, mais nous ne pouvions pas. Nous n'avons pas trouvé l'hôtel avec nos grands et petits sacs. A l'entrée de l'hôtel, nous ne pouvions qu'appeler l'hôtel pour obtenir de l'aide, mais l'hôtel ne savait pas quoi demander et nous a quand même laissé aller au B2. de la même manière et nous avons constaté que le barrage routier était toujours là. Nous avons dû le dégager nous-mêmes et avons finalement vu l'entrée de l'hôtel. Mais après avoir roulé longtemps, je n'ai finalement pas trouvé de place de parking vide. Je me suis garé loin et j'ai dû traîner de gros cartons et des petits sacs tout le long du trajet. C'était très gênant du début à la fin, l'attitude de l'hôtel était que cela n'avait rien à voir avec eux et que vous deviez le résoudre vous-même. Après être entré dans la chambre, nous avons constaté que l'odeur était très forte. Compte tenu de leur attitude négative envers les clients, nous n'avons pas négocié avec eux. Il y avait de la vaisselle du client précédent après le repas devant la porte de la chambre dans laquelle nous avons été enregistrés. Il y avait aussi du bruit de la route à l'extérieur de la chambre la nuit. La literie dégage une odeur étrange, ce qui affecte grandement votre sommeil. Ils ne fournissent même pas de serviettes au lavabo. avec des mouchoirs. Après s'être essuyés, vos mains sont recouvertes de bouts de papier. Toute l'ingéniosité et la sagesse ont été utilisées ici, et la réduction des coûts a été obtenue à l'extrême. Le petit-déjeuner est très moyen.

5mins by foot from longshouyuan exit D. Staff were very friendly and went the extra mile to help me reserve a ticket to the museum. Ms Liu patiently explained my options for my itinerary when I asked. The housekeeping aunty wrote a lovely note to remind me to drink more due to the hot weather. Comfy bed, quiet room.food available just next door. Highly recommended.

设施：好 卫生：好 环境：好 服务：好 双人自助下午茶:好吃The check-in experience is quite good. The hotel is conveniently located, close to the commercial street Impression City, and convenient to travel. It is also about 200m away from the subway entrance, and it is convenient to go to the Bell Tower, Drum Tower and Big Wild Goose Pagoda. The direct service of Line 2 to the front desk is very warm, and the professional check-in is very rapid. There are delicious lemonade and orange juice when you check in, and snacks are also placed. The lobby decoration style of the hotel is very bright and comfortable.The room is clean, the bathroom is clean and tidy, the quality of toiletries is good, the breakfast is delicious and delicious, the hotel also has a 24-hour gym and laundry room, which is very considerate, with strong WiFi signal, convenient office and quiet environment. Well, if you go to the room, you need to swipe your card, which is particularly safe, service, meticulous and cost-effective. It is recommended to stay.I

This is a good location hotel located at the central location of Xi An city. I have stayed for 5 nites and love this hotel very much. Hotel staffs are friendly and helpful. There are 2 shopping mall just below the hotel and you could buy anything you like. Will recommend you to stay in this hotel for all convenience you can obtain #Xi An hotel

Have a good time and have a good rest.

overall is great. highly recommended.

This is my second stay at this hotel. I would like to say that the hotel staffs are extremely helpful and professional. They made sure that I’m well taken care of during the winter season and even gave me a small bookmark. Thank you so much Novotel!

I stayed at Novotel Xi'an Daming Palace for three nights, and it was a total disaster. This hotel is falsely advertised as 5-star; in my opinion, even 3 stars would be a stretch. Here are the reasons: Lobby: There is practically no lobby! It's just a tiny 20-square-meter space with one sofa on the 6th floor. Room Amenities: The rooms were basic at best. No coffee maker, just an electric kettle. No face towels, no cotton buds, no shaving kit, no bathtub, and worst of all, no swimming pool. These are basic features even mid-range hotels offer, let alone a supposed "5-star." Breakfast: The breakfast was mostly Chinese food with little to no variety. Nothing was replenished once it was gone. The staff responsible for making eggs left an hour before breakfast service ended, which was completely unprofessional. Construction Noise: The hotel blatantly lied about the extent of construction work. They mentioned it was “nearby,” but in reality, it was inside the hotel. Constant drilling, hammering, and unbearable noise made it impossible to relax or even sleep. The only positive aspect of this hotel was the polite and helpful behavior of the reception staff and housekeeping team. But even their efforts cannot make up for how poorly managed and falsely advertised this property is. This hotel is a disgrace to the Novotel brand, and I will never stay at any Novotel property again. If you’re looking for a genuine 5-star experience, avoid this place at all costs.

Central, very convenient location from malls (for food). AC is excellent. Room is clean and quiet. Staff very willing to help. Maybe 20 meters away from （龙首村 bus stop) which has a that has a direct bus service (秦之风兵马俑直通车) to Terracota Warriors.