Jinshu Business Hotel (Xi'an Zhonggulou Huimin Street)

โรงแรมอยู่ใกล้กับหอกลองและรถไฟฟ้าใต้ดิน

We had a really bad experience staying here. First, the hotel was not located on the main road like other hotels, but in a residential apartment. There were no instructions sent beforehand, so it was challenging for foreigners like us to figure out where it was. Second, the number provided wasn't on Wechat, so we couldn't communicate before arrival. When we arrived at midnight after a tiring long train, we were super confused and didn't know how to check in. We finally found a staff, but then he told me he didn't find our reservation?! So we had to sit in a small, non-AC room on a hot summer day, waiting for him to resolve the issue with Trip.com. After half an hour or so, he decided to give us a room to stay temporarily but in a different building. The room was old and outdated, the beds were hard to sleep in, and the bathroom was filthy. During the whole process, he didn't show any sympathy or good customer service, even though the fault was on his system. Overall, we were so disappointed and did not recommend staying here at all.

金樹商務酒店位於宏府嘉會廣場c座10樓，由於他的前台也在10樓，所以就不容易找到它。但有一個簡單的辦法，就是直接與酒店打電話，因此便於尋找。酒店給我的感覺是房間大，沙發特大，，設備是齊全的。有空時坐在搖籃上晃蕩真有不錯感覺。酒店位於西安市的中心，交通四通八達，無論去哪都方便。不知什麼原因，老闆對我住宿房間進行了升級，原定2張1.2米床變成了2張1.5米以上的床，在此表示感謝。

總體來説還不錯

很滿意的房間氛圍，服務態度也很好，體驗感超超超滿意

家庭套房和攜程照片完全兩回事，東西陳舊，臟亂差，房間裏面放着麻將桌，進去一股子煙味、黴味，退酒店還強制不給退，純粹為了宰旅客，宰一回是一回，特別投訴攜程訂酒店不給退，遊客有沒親自去酒店看過，怎麼知道酒店這麼差，完全是不合理要求！忘了拍照片，覺得太差，實在沒興致！