Avis : Holiday Inn Express Xiamen (Gulangyu Cruise Terminal Shop)

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the maintenance and cleanliness issues you encountered.We will certainly share this with our management team so that we can make continuous changes. Hope you can choose to stay with us again.Best Regards.IHG Social Listening Team

Réponse de l'établissement: Dear Guest,Thank you for your feedback. We're glad to hear that our counter staff were friendly. Regrettably, we failed to meet your expectations with breakfast. We'll address the issue of the cook not wearing a mask. We hope to serve you better next time.Best regards,IHG Social Listening Team

Réponse de l'établissement: Dear guest,Thank you so much for taking the time to share your feedback about your stay with us. I'm happy to read you enjoyed our hotel's location and staff service.During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them.Best Regards,IHG Social Listening Team

Réponse de l'établissement: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and found our staff to be both helpful and friendly. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best Regards,IHG Social Listening Team

Réponse de l'établissement: 親愛的客人，您好！衷心感謝您選擇下榻廈門智選假日酒店（鼓浪嶼郵輪碼頭店）！我們擁有精品時尚客房，配備優質輕奢的床品、暢爽舒適的淋浴、高速無線網絡的覆蓋、營養豐富的早餐以及熱情周到的服務等，為您提供舒適安心的入住環境。入住期間，無論您遇到什麼問題，都請隨時告知，我們將竭盡所能去改善並解決。衷心期盼您的再次蒞臨！祝您好運連連！ 智選假日賓客關懷團隊

Réponse de l'établissement: Dear guest, Thank you for your kind words! We're happy that you enjoyed your stay at our hotel and found our staff to be friendly and helpful. We look forward to welcoming you again in the future.Sincerely,IHG Social Listening Team

Réponse de l'établissement: Dear Guest,We are happy to know that you are satisfied with our location and staff service. Your valuable comments are great importance to us and served as a catalyst for our improvement.We look forward to having an opportunity to serve you again in the near future.Sincerely,IHG Social Listening Team

Réponse de l'établissement: Dear guest,Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff、cleanliness and our cozy hotel made your stay pleasant. We look forward to exceeding expectations on your next stay.Best Regards,IHG Social Listening Team

Réponse de l'établissement: Dear Guest,Thank you for your kind feedback! Location is indeed one of our hotel's key strengths, and we are proud to offer guests a convenient base from which to explore the surrounding area. During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them.We look forward to exceeding expectations on your next stay.Best Regards,IHG Social Listening Team

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback. We appreciate your comment that our hotel, though slightly older, is still in quite good condition.We are glad that you have noticed the well-maintained aspects of our property and we strive to continuously uphold high standards to ensure our guests' comfort and satisfaction. We value your feedback and will continue to work hard to enhance our facilities and services.Thank you once again for choosing our hotel and for taking the time to provide us with your honest opinion. We hope to welcome you back in the near future.Warm regards,IHG Social Listening Team

Réponse de l'établissement: Dear guest,Thank you for taking the time to leave us a review.Thanks so much for your comments about our privileged Location, and the friendliness of our Staff, we will transfer their positive comments to all our Team.Kind Regards,IHG Social Listening Team

Réponse de l'établissement: Dear guest,We are happy to know that you are satisfied with our location and staff service. Your valuable comments are great importance to us and served as a catalyst for our improvement.We look forward to having an opportunity to serve you again in the near future.Sincerely,IHG Social Listening Team

Réponse de l'établissement: Dear guest,Thanks for staying with us. We appreciate your comments and are very sorry to know that we were not able to provide you with a memorable stay experience. During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them.Sincerely,IHG Social Listening Team

Réponse de l'établissement: Dear guest, Thank you for taking the time to share this lovely review with us. I am delighted to hear that you received such wonderful service while with us, and found that all details were tended to during your stay. I do hope that we will have the pleasure of welcoming you back again soon, and wish you safe travels in the meantime. Best Regards,IHG Social Listening Team