Naga Hotel

It was fine. Location was good. The room was perfect size. Found insects in the room this morning. Overall is fine.

Great hotel with amazing service! Rooms were clean and spacious. Each hotel guest was given the contact of a staff which we can contact if we encounter any issues. Ours was 小丁 and he ensured our needs were met throughout the hotel stay. The hotel also has their own fleet of cars for pick up at train stations as well as sending guests to certain touristy areas. Drivers were all super helpful especially 小李 who picked us up from the train station. He came 30min before our train arrived to wait for us and took over all our luggages the moment he met us. Overall a great stay!

What truly sets this hotel apart is its exceptional service. From the moment we made our reservation, we were assigned a housekeeper who promptly arranged for our pickup at the train station. Several staff members went above and beyond to ensure we had a memorable stay, including Xiao Bai, our attentive housekeeper, as well as Mr. Li, Mr. Liu, Mr. Mao, and Mr. Tang, who provided outstanding transportation services between hotels, train stations, and local attractions. A special thank you to the lady who kindly offered laundry service, and to Fei Yan, who gave us an insightful introduction to Xishuangbanna, its people, cultures, nationalities, and cuisine. We are deeply grateful to all of you for making our experience truly remarkable.