Crystal Orange Xu Zhou Su Ning Guang Chang Hotel

We spent in total of a week here in the same room. Overall a good experience and would recommend it. Very good location - just across the street from a metro station and easy to get around the city. There's a 24hr store downstairs and a coffee shop just a few meters away. Service was good - the ladies at the reception were helpful with sorting out online delivery packages and our requests for water refills. It should be noted that this hotel has a mixture of smoking and non-smoking rooms, so the smell of cigarettes kinda lingers a bit in the hallways and can be a bit offputting, but thankfully our room was okay. The facilities can be a bit old, there were unknown stains on the shower unit's floor that can't seem to be scrubbed off, and one of the lightbulbs in our room was a bit glitchy which was a bit concerning. Two suggestions that we want to make are that (1) since the toilet's flush is not that strong, it makes more sense to have a toilet brush or something just in case; (2) it would be good to have more lights that can be manually controlled instead of everything being part of the central control system. Other than these minor issues everything was great. The cleaning ladies were helpful, although at times a bit too diligent because we once had to reassure them at least 3 times that we didn't need cleaning service for that day. Laundry service was okay.

The room was big, clean and beautiful. The most comfortable pillows I've ever used at a hotel more so than Marriott and Hyatt. The AC could not be adjusted, sleep was disturbed because the room was hot. Ugly cigarette burn on the couch and huge brown stains on the bedroom curtain. Check in was ok, the room wasn't ready and so we were asked if we wanted another room, it would not have been an upgraded room because we had already booked the last suite. She also asked IF we had made the booking or someone else had, never been asked that before and I've stayed at over 30 hotels around China. Gym is small, but has the necessary equipment for a quick workout. Breakfast was Chinese, no western option, other than fake bacon and sweet sausages and dry French fries. Lots of fruit to choose from. I would stay there again but will not book breakfast. There are numerous places to eat outside or order to the room and the meal gets delivered by a robot. Ladies at the the front desk should smile, they don't look happy to see their guests.

Location is alright, but it's quite far from the nicer parts of Xuzhou. Check-in process was atrocious and time consuming; zero English spoken whatsoever. The rooms themselves were so hot and there seemed to be no way to adjust or alter the temperature. Beds were comfortable but it was too hot to sleep.

very good

設施：小度智能全覆蓋了，除了馬桶不智能，其他基本都智能覆蓋了 服務：服務很好，高考期間可能人少，還給免費升級了房間，高級大床房房間很大，很舒適 衞生：連住兩晚，阿姨第二天有打掃

入住非常愉快，酒店很乾凈，房間舒適衞生，前台員工熱情周到，入住時用了攜程權益升級了房間，重點是加早餐很便宜，我們4大1小早飯人均10塊錢