Évaluations de Ramada Plaza by Wyndham Trabzon

De très bonnes installations et services, vous pouvez vous reposer pleinement ici.

Bien mais c'est près de l'aéroport

It was great hotel

It was ok.

C'est un endroit magnifique et d'excellentes installations. Je voudrais dire que le personnel de la réception parlait bien anglais et était serviable. Mais malheureusement, nous avons eu une expérience négative avec le personnel du restaurant. Ils nous évitaient et nous regardaient de travers. Je ne sais pas si c'est parce que nous ne sommes pas des locaux ou quoi. Le personnel a vraiment besoin de travailler sur ses compétences en matière d'hospitalité. Dans l'immense salle à manger, la nourriture était joliment présentée, mais le personnel ne nous a pas accueillis et nous étions les seuls dans toute la pièce à ce moment-là. Même si tout dans cet hôtel semblait excellent, je n'y retournerais pas pour cette raison de manque d'hospitalité.

Le personnel est très poli, les installations sont super, à cette période de visite il n'y avait pas trop de monde et c'était un bon point pour moi. La piscine est super, elle n'a pas de plage privée mais à côté de la plage publique. Le petit déjeuner est très bon. Il y a aussi un superbe spa et une piscine intérieure

I have a booking with my wife and daughter I have a booking with my wife and daughter for 3 nights in ramada tarabzon when we received the room we were surprised that the room was with 3 single beds we contacted the reception to change to a room with a double bed and an extra single bed , we were informed that tonight nothing is available but they will make an Arrangement tomorrow to transfer to the reserved room , on the next day we were shocked by the hotel manger mr ameen who was extremely rude and denied they have any double rooms in the hotel plus he said that all the rooms in the hotel are single beds and there aren't any double beds , and he said that the only way to provide a double bed by combining 2 single beds , we weren’t satisfied with the answer but we went along with him because we were starting the day with a planned tour and we couldn’t wait much longer and when we came back at night unfortunately nothing changed we aren't happy with the situation and aren’t satisfied with our experience with ramada because we aren't used to this type of treatment from ramada

Furkan ozturk such a great waiter. Very informative and kind, always smiling ........ We highly recommend to visit this hotel (Ramada Trabzon) and you'll be lucky if you get served by this waitor ........ He simply made our day 🙂...........

This is my second time staying at Ramada Hotel. It is a very good hotel. I dare to say that it is one of the best hotels in Trabzon in Turkey. It is a real 5-star hotel. Excellent management. It has trained personnel with excellent hospitality. I am very grateful to Mr. Berat for his sincere and respectful treatment in the reservation. And any request we have, they do it for us immediately. I recommend everyone to stay at this hotel without any hesitation

This is my second stay at the Ramada, as I have chosen to book it among many other hotels in Trabzon. Unfortunately , this time I made a mistake! Why? Well, I came across a rally unpleasant and disappointing incident. Unfortunately,a very rude staff from the room service who tried to make me sign against my will after I requested to pay my invoice in cash!! He was aggressive and not polite!This is the first time I face this issue and it completely ruined my stay at the Ramada hotel. Imagine paying a lot of money for the hotel to relax in your own room and someone walks in and talks to you in a disrespectful way without even a reason!!!! I hope the hotel take a suitable action and do the needful to reflect a goog image of the hotel. ADEL BEHBEHANI.

The hotel looks new and modern, is bright, clean and quite big and has has an excellent location by the Black Sea. Our room was on the 5th floor. was large, clean and had a balcony with a wonderful view of the sea. All the amenities expected were available and the breakfast had an impressive selection of very tasty options.

Clean , food not variable. Not like 5 stars hotels of turkey as the price is not all inclusive. Even water is not for free. Noise isolation should be better. Overall average experience but I don’t think I’ll repeat it especially that it’s also away from city center

It is one of the best hotels in Trabzon. Excellent staff. Wonderful breakfast. The hotel is very, very clean. It is just a little far from the city center. It was not a problem for me as I had a car. I recommend everyone to go to this hotel

Outstanding hotel looking out over the Black Sea. The staff are friendly and helpful, the hotel and rooms are comfortable with great views over the Black Sea if you take a sea view room and the food is excellent. The facilities are extensive and the pool area is very well laid out with bar and pizza oven. Highly recommended