Bolian Resorts & Spa

We recently stayed at this hotel with my husband and had quite a mixed experience – some parts were truly lovely, while others left us a bit disappointed. First of all, the villa itself was absolutely beautiful and incredibly spacious. The natural hot spring water was one of the highlights of our stay — such a relaxing and unique experience. The surrounding territory is also well-maintained and very peaceful, perfect for disconnecting and enjoying nature. However, it’s important to note that the location is quite remote — it took us around an hour to get to places where we could eat or enjoy a cup of coffee. This is understandable considering the mountain setting and access to hot springs. The afternoon tea was decent, and although lunch wasn’t included in our stay, we tried the local mixian noodles and they were absolutely delicious! Must try! Unfortunately, breakfast was disappointing, especially for guests like us who don’t eat pork or pork oil - there were very few options. A few maintenance and cleanliness issues also affected our stay. The outdoor pool was not super clean, some insects were swimming there. While we really loved the hot spring bathtub in the villa, the facilities could use a bit more upkeep. The toilet setup was quite basic — a minimum upgrade like a bidet spray or shower toilet would make a big difference, especially for international or Muslim guests. A more distressing part of our stay was that we found dead insects under the blanket in our bed after returning to our room one evening 🥲 I do appreciate the staff’s polite and kind response – they offered tea and explained it may have fallen from the ceiling – but for someone with a strong phobia of insects, this made it difficult to sleep and really affected my comfort. I do believe this is something that should be taken more seriously, especially in a hotel of this level. Despite these issues, the staff was very polite, cute and extremely helpful & friendly, and I can see the potential for a truly magical experience here with just a few improvements. I really wanted to love everything — and part of me did — but I was also happy to go back home, just to feel more comfortable and relaxed.

房間有一定年代感，但是保養不錯，每日清潔做的到位；服務很貼心，有求必應，比如前台人員們都能記住賓客姓氏；酒店公區能直接看到陽宗海，很舒適，下午茶體驗愜意；早餐現做的米線、雲吞等出品好；接送機服務很滿意

酒店設施有點陳舊，但是維護還不錯，周圍景色很好，很安靜；但是位置很偏，最大問題就是附近沒啥美食，選擇性很少，酒店餐食也很一般，尤其早餐，品種少且口味太不理想；值得稱讚的就是服務很好，給我們做了房間升級，很熱心的服務；希望可以在餐食上有所豐富和提高，那就很完美了～