Mitsui Garden Hotel Yokohama Minatomirai Premier

I loved it!!!! ❤️ I requested for a great view and it was given to me 😍

The location is excellent — just a short walk from Minatomirai Station and right in Yokohama’s modern CBD district. The surrounding environment is spotless and upscale, with premium office towers and great city planning. There’s a massive shopping mall (MARK IS Minatomirai) just nearby with everything from restaurants and supermarkets to fashion brands like Uniqlo, plus multiple convenience stores within minutes. Extremely convenient and pleasant. Cleanliness is outstanding. The room felt completely spotless and almost brand new — immaculately maintained with a minimalist, Muji-inspired aesthetic that instantly felt calming and refined. The bathroom is beautifully designed with dry-wet separation and pristine surfaces throughout. Service was professional and proactive. Front desk staff spoke English and felt genuinely attentive. On Sundays, the hotel even hosts a free mini jazz performance in the 20th-floor lobby — a delightful surprise that adds to the atmosphere. Even without trying their restaurant or breakfast, the overall service planning felt polished and premium. Facilities were excellent. While the Sky Pool is not for swimming, the gym is modern, nearly unused, and kept impeccably clean. The room itself was spacious with huge floor-to-ceiling windows — even in the bathroom — creating an open, luxurious feeling. Everything felt new, intentional, and well thought out. A truly exceptional stay — effortlessly high-end, thoughtfully designed, and professionally operated in every way.

Amazing hotel starting on the 20th floor. Very new, modern and the rooms were excellent. We had Mount Fuji views from our room. Staff were very friendly and helpful

Dear Hotel Management Team, I am writing to express my deep dissatisfaction with my recent stay at your hotel. I had booked two rooms equipped with washing machines and microwaves for my family on [date], specifically to meet our needs during our trip. However, upon arrival and attempting to check in, I was informed that rooms meeting my reservation criteria could not be provided. After multiple communications and complaints, only one room was eventually made available that partially met my booking conditions. This not only caused significant inconvenience to our trip but also contradicted my expectations at the time of booking. I understand that hotels may face unforeseen circumstances, but I am deeply disappointed with the way this matter was handled. I expect your attention to this situation and would appreciate compensation or a solution to make up for our inconvenience and disappointment. Looking forward to a prompt response and a satisfactory resolution. Sincerely, Jing

Good environment

Place was convenient to get to and around from. Like that it was not too close to a crowded area so it was peaceful and nice areas to walk around nearby. Also really nice outdoor space to chill. (As seen in photo) Room space was great and amenities well stocked. added plus to have airport limousine available opposite at royal park hotel.