SOTETSU HOTELS THE SPLAISIR YOKOHAMA

全新的酒店24年開的 但裏面的衞生有待加強 地上有頭髮牙簽 總體還不錯 有點小 但但離車站近 酒店有點難找就是了 要先上四樓checkin 然後再換電梯去房間 酒店reception在一個麪包咖啡店裡

訂房的時候衹有酒店介紹，上面寫橫濱站北出口出來就是有天橋能通酒店，結果北閘口出來是地下街根本沒有北出口，後來發現北閘口出來後要走西口直梯上二樓才會到連廊，沒任何標識，車站問詢中心也不知道，下雨天拖着行李箱走了500米，後來樓到了但找不到酒店，在二樓甜品店問到酒店大堂在4樓暈完全在樓裏沒指引，公寓房間有洗衣機但烘乾温度過高牛仔褲會有點縮水，配的睡衣大夏天配棉服，把空調調低5度都頂不住超熱，裝修佈局不錯，房間是直飲水所以沒配水，早餐不便宜但衹是半自助，二選一根本吃不飽，小菜是自助但補充比較慢，麪包好吃，最後拿了個生雞蛋拌飯吃，建議不要買早餐性價比不高。羽絨枕頭超難受，酒店很新設計也時尚，走去車站也有幾百米，性價比一般。

Location is perfectly located near to NORTH WEST Exit of Yokohama Station. Many restaurants around 2mins walk out of hotel buildings. There were a few eateries below the hotel building too. Nippon car rental is 3-5mins walk away as well. Breakfast was bad, it was stated on trip.com as BUFFET, but it is not the case. There is only choice of mains per pax, and the buffet is just some tiny Japanese sides and juices. The restaurant staffs were rude and unlikable. The main course portion is pathetically small, and request for additional food is a straight NO by the rude servers. Even kids who we were told that can enjoy the breakfast free was just allowed to take the side dishes to eat, which were unsuitable for young kids, request for a set of mains / additional cooked sunny sides up for 2.5years old kid were rejected. So i dont understand what they meant when they say kids is non-chargeable for the breakfast. (I would assume if non chargeable means they would have some proper food prepared for young children FOR FREE, instead of asking us to grab side dishes from the counters to feed the kids. Eg of side dishes, pickled radish, tamago egg, pickled enoki, tofu) Trip.com NEEDS TO EDIT THE POSTING THAT IT IS NOT A BUFFET! Hotel reception staff is on the other hand friendly, but they have very few english speaking staffs

Awesome hotel! It is so convenient to get to from Yokohama station. Just walk through the Newoman shopping center and it is sheltered walkway all the way. The interior of the hotel is also very good. Efficient use of space in the hotel room with separate toilet and bath. Very convenient for shopping and lots of nice eateries nearby! Do try the Hamburg restaurant at the same building that the hotel is in! It is very good!

I booked a Superior Double Room for four nights. The room was very spacious — I could easily open my suitcase and still had plenty of space to walk around. The bed was very soft, clean, and comfortable, which allowed me to rest really well every night. The room was also well-maintained and tidy throughout my stay. The hotel staff were very nice and helpful — they handled everything efficiently and made me feel welcome. I also really liked the hotel's modern interior design; it was beautiful and stylish. If possible, I would definitely choose to stay here again.

nice hotel with good location. but you need to be prepared and know to get there, or google map creates bad itinerary