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31 janvier 2023
The remote town of Alhama de Granada deserves a better hotel than this place. Balneario de Alhama de Granada Hotel (not to be confused with Balnerio in Aragon) is set in a gorge with lots of nature and scenic countryside walks. The atmosphere and decor makes the hotel feel like a psychiatric hospital. It's a funny farm with very tired rooms and spaces. A massive refurbishment is needed or perhaps a bulldozer would be the best option. The ground floor bar was the best thing. It had footy on the TV and the waiters bring out random snacks and crisps if you order some beers and sit down. The huge restaurant upstairs only serves prison style meals with no taste, seasoning or flavours. It was a dreadful dinner (but the breakfast was okay with bacon and scrambled eggs being served). The coffee was disgusting, not freshly ground, tatsed strange, and the juices were not made with fresh fruits but concentrated with sugars. This part of Spain has great local produce but they do not provide it here. It seemed to be some kind of hotel for geriatrics. The food was bland to the point of being inedible or unidentifiable. The rooms did not even have kettles or cups to make a brew so don't expect any frills. The towels were tiny and the showers had variable temperatures, running hot and mild. The staff were unassurade or lacked interpersonal skills. They did not put guests at ease and did not go out of their way to be freindly. There were no reception skills evident. Dinner was a scary expereince due to the poor menu and the food being like school dinners from the 1970s. Do yourself a favour and find another hotel in another town - or eat out in Alhama and simply use it as a bed and breakfast stay over. On the plus side it was very quiet and calm due to the elderly clientel. Did not try the pool or spa but they make you wear caps and there is no information for guests to undersatand where stuff is, how the hotel functions, what services are available and the timings of things seemed to suit the hotel owners and not the guests, or were obsure. The free wi-fi worked well and you simply find it on your phone settings (saves asking the reception staff who seem to hide or have no communication skills). The other low score reviews on this website mirror our stay. Good luck here.
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