Zonar Zagreb by Maistra City Vibes

Avis : Zonar Zagreb by Maistra City Vibes

Zonar Zagreb by Maistra City Vibes

Trg Krešimira Ćosića 9, Zagreb, Zagreb County, 10000, CroatiaVoir le détail de l'hôtel
Zonar Zagreb by Maistra City Vibes
Zonar Zagreb by Maistra City VibesZonar Zagreb by Maistra City VibesZonar Zagreb by Maistra City Vibes
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Avis des voyageurs

8.6/10
Très bien
51 évaluation
Avis vérifiés
Emplacement8.4
Commodités8.7
Service8.6
Propreté8.8
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Toutes les évaluations(51)
Évaluations positives(50)
Évaluations avec photos/ vidéo(14)
Séjour remarquable !(18)
Chambres de qualité(13)
Service remarquable(11)
Petit déjeuner délicieux(9)
Très propre(8)
Services et équipements très appréciés(6)
Très bien situé(5)
Évaluations négatives(1)
Tim I
Suite Réflexions Zonar
Séjour au fév. 2024
Entre amis
30 évaluation
10/10
Exceptionnel
Publiée le 30 mars 2024
Dans un bon hôtel, propre, avancé, avec une vue panoramique sur Zagreb, un bon service, une grande chambre et un vestiaire, il y a deux grands parkings extérieurs en bas pendant 24 heures pour seulement 8 euros, 0,7 euros de l'heure (le parking. le lot mis à disposition par l'hôtel est à 16 euros par jour😝)
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Réponse de l'établissement: Dear Tim,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the cleanliness of our hotel, as well as the panoramic view of Zagreb. It's great to know that you felt the value was good for the price. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team
EIKO
Zonar Sanctum Room
Séjour au mai 2024
Autre
2 évaluation
9.0/10
Excellent
Publiée le 9 juin 2024
J'ai vérifié aujourd'hui et la chambre était très belle et était au 17ème étage, donc je pouvais profiter de la vue à l'extérieur et j'ai pu passer 5 jours confortablement. J'ai demandé au personnel qui nettoyait ma chambre une fois après midi, et après cela, je n'ai rien eu à dire et ils l'ont fait après mon départ, ce qui était très agréable.
Texte originalTraduit par google
Réponse de l'établissement: Dear Eiko,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the convenient location and had a comfortable stay. It's great to know that you felt the value was good for the price. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team
Gaoqiaogongzi
Zonar Sanctum Room
Séjour au août 2023
Seul
10 évaluation
9.5/10
Extraordinaire
Publiée le 6 oct. 2023
C'est un peu loin du centre, mais c'était très élégant et propre. C'était une pièce ouverte avec de grandes fenêtres. Le petit déjeuner était également délicieux. Tout le personnel était gentil.
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Réponse de l'établissement: Dear Gaoqiaogongzi,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the convenient location and had a comfortable stay. It's great to know that you liked our buffet breakfast and the cleanliness of the Hotel. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team
Invité
Suite Nuages Zonar
Séjour au août 2023
En famille
85 évaluation
9.5/10
Extraordinaire
Publiée le 23 sept. 2023
L'hôtel est plutôt bon en termes de rapport qualité/prix, mais une chose est que réserver tôt n'est pas forcément moins cher. J'ai vérifié le prix de la chambre le jour de l'enregistrement, et c'était plus de 100 yuans moins cher que ce que j'avais réservé. à l'avance. De plus, si vous conduisez pour vous enregistrer, vous devez communiquer lors de l'enregistrement. D'accord, bien que Ctrip ait déclaré que le stationnement dans cet hôtel est gratuit, la réception vous dira qu'il facturera 16 euros par jour. après des communications répétées avec la réception, nous ne m'avons finalement pas demandé de payer les frais de stationnement, mais ce serait une perte de temps. Le petit-déjeuner de l'hôtel était moyen, en voiture jusqu'aux attractions de la vieille ville à environ trois ou quatre kilomètres.
Texte originalTraduit par google
Réponse de l'établissement: Dear Guest,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the convenient location and found everything you needed nearby. It's great to know that you felt the value was good for the price. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team
Freya
Chambre Édition Hangout
Séjour au août 2023
Affaires
4 évaluation
10/10
Exceptionnel
Publiée le 4 oct. 2023
J'ai réservé cet hôtel de célébrités sur Internet par accident. Il dispose d'une piscine à débordement au dernier étage et d'une vue panoramique sur la ville. Le restaurant du premier étage est mon meilleur choix pour manger tous les jours. Les beaux gars et filles de la réception étaient patients et gentils. Si je demandais quelque chose que je ne comprenais pas, ils le résoudraient un par un si 100 points est un score parfait, cet endroit doit être de 101 points !
Texte originalTraduit par google
Réponse de l'établissement: Dear Freya,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are thrilled to hear that you enjoyed the convenient location and had a comfortable stay. It's great to know that you like the panoramic view of the city, our restaurant and our rooftop swimming pool as well. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards, Zonar Zagreb Tribe team
Invité
Zonar Sanctum Room
Séjour au août 2023
Seul
27 évaluation
7.0/10
Publiée le 20 sept. 2023
Étonnamment, ils n'ont pas nettoyé la chambre le lendemain. Ils ont dit qu'ils étaient trop occupés. J'ai appelé et j'ai dit qu'ils me donneraient de nouvelles serviettes même s'ils ne faisaient pas le ménage. moi tout de suite. Ils ont attendu une heure. Ils m'ont rappelé et l'ont demandé aujourd'hui. Très occupé. J'ai attendu deux heures et j'ai été vraiment déçu.
Texte originalTraduit par google
Réponse de l'établissement: Dear Guest,Thank You for choosing Zonar Zagreb hotel for Your stay and thank You for taking Your time to leave us feedback. We are very sorry that you found your stay in our hotel disappointing. We are working very hard to improve our service. We truly appreciate your review and are hoping that you will give us another chance to welcome you! Kind regards, Zonar Zagreb Tribe team
Invité
Suite Nuages Zonar
Séjour au juin 2025
En couple
1 évaluation
9.0/10
Excellent
Publiée le 28 juill. 2025
We had a lovely stay at the hotel! The pool and the gym are both great, the breakfast had a vast selection and was delicious but the best part of this hotel was the excellence service of all staff. Not a single staff member was not exceptional. It is worthy to point out that it may not be optimal to stay here with a baby (which we did) as the hotel has many lights, loud-ish music and smells of strong perfume - things that do not bother the average person but makes it a bit stressful with a baby. Nevertheless, definitely a recommendation! It is also a 20 mins walk away from the city Center, that’s something one should be aware of as well.
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하령이
Chambre monochrome
Séjour au mai 2025
En couple
6 évaluation
10/10
Exceptionnel
Publiée le 26 juin 2025
It was good. Even though at midnight, they welcomed us warmly and treated us to champagne to commemorate our honeymoon.
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Nikolay
Zonar Spacebath Room
Séjour au mai 2025
En couple
1 évaluation
9.5/10
Extraordinaire
Publiée le 7 juin 2025
Great modern hotel with a awesome rooftop bar, nice facilities and amazing room - we had the spacebath room and it was amazing - very futuristic, well equipped and the bath next to the window was fantastic. Great service at front desk and the bars, very clean and we’d recommend it, definitely would stay there again in we visit again Zagreb some day.
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Invité
Zonar Sanctum Room
Séjour au mai 2025
Affaires
1 évaluation
8.5/10
Très bien
Publiée le 6 juin 2025
In general a nice hotel with nice rooms and very clean. Breakfast is very good. Rooftop bar is nice. Things that are not good. Cars parked chaotically in front of hotel, outside smoking area right next to entrance, service in general is missing a smile.
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Invité
Chambre Édition Hangout
Séjour au avr. 2025
Entre amis
2 évaluation
8.0/10
Très bien
Publiée le 4 mai 2025
Everything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking. What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for sharing your impressions following your stay at Zonar Zagreb.We’re glad to hear that much of your stay met your expectations. However, we regret to learn of your disappointment regarding the pool access during your visit. We strive to provide accurate and up-to-date information across all booking platforms.Because the pool operates only during its designated season, we inform arriving guests of its status at check-in and, whenever possible, arrange alternatives. In your case, we extended complimentary access and transfers to partner hotels with indoor pools so you could still enjoy a swim during Zagreb’s cooler period. We regret that this solution did not meet your expectations.Regarding the refund you mentioned, Trip.com can confirm the precise amount processed for your reservation and may provide any further clarification you require.We appreciate you highlighting the positive elements of your stay and hope to welcome you back when the rooftop pool and bar are once again in full swing. Experiencing our skyline views on a sunny day is something we’d love you to enjoy firsthand.Kind regards,Zonar Zagreb Tribe team
Dragan Veljovic
Chambre monochrome
Séjour au mars 2025
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 23 avr. 2025
Unique hotel with urban vibe, a very pleasant hotel. Fantastic breakfast, lots of options! Shout to wonderful people at the reception, they went above the call of duty! Mirna was working all 4 days at the reception and is a jewel, I would hire her tomorrow for my business in Canada, thanks Mirna!!!!!
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Réponse de l'établissement: Dear Mr. Veljovic,Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed the unique urban vibe of our hotel and had a pleasant stay. It’s fantastic to know that our breakfast offerings met your expectations and that you found plenty of delicious options to start your day.We’re especially grateful for your recognition of our reception team. We will be sure to pass along your wonderful feedback. It’s always rewarding to hear that our team goes above and beyond to make our guests’ stays memorable.We truly appreciate your feedback and hope to welcome you back again in the future. If you ever find yourself in the area again, we’d love to have you stay with us.Best regards,Zonar Zagreb Tribe team
Matjaž Cater
Chambre monochrome
Séjour au fév. 2025
Affaires
21 évaluation
6.0/10
Publiée le 2 mars 2025
Ok location, terrible service at reception. Nothing was in the minibar, nor could you find any drinks in the hotel after 11 PM. The receptionist suggested that I take a taxi and go to a gas station!
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Réponse de l'établissement: Dear Guest, Thank you for your feedback. We are sorry to hear about your experience at our hotel, your comments are important to us, and we are working to improve our services. We hope you will give us another chance in the future. Kind regards, Zonar Zagreb Tribe team
ikool
Suite Nuages Zonar
Séjour au juin 2025
En famille
1 évaluation
9.0/10
Excellent
Publiée le 25 juill. 2025
Terrific pool, view and facilities. Expensive breakfast.
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Utilisateur anonyme
Chambre monochrome
Séjour au janv. 2025
Entre amis
1 évaluation
7.0/10
Publiée le 9 fév. 2025
This hotel has several issues that affected my stay. First, the lighting design is poor—there’s a harsh spotlight in front of the TV that is uncomfortable, yet turning it off makes the room too dark, leaving no good lighting options. Second, the air quality is concerning. The room has visible dust floating in the air, especially under the lights, and there’s no ventilation since the windows can’t be opened. This made the room feel stuffy and uncomfortable, especially for those sensitive to air quality. Noise pollution is another major problem. The poor soundproofing allows outside noise and hallway sounds to be clearly heard, disturbing sleep. Additionally, the duvet is unusually heavy, which may not be comfortable for all guests. After just one night, my friend developed allergy symptoms and caught a cold, while I experienced headaches, throat discomfort, nasal congestion, and dry eyes—possibly due to the dust and poor air circulation. While the hotel looks good in photos, the actual experience was disappointing. I hope they improve air quality, cleanliness, and noise control to provide a more comfortable stay.
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Réponse de l'établissement: Dear Guest, Thank you for choosing Zonar Zagreb hotel for your stay and for taking this time to leave us feedback. We are truly sorry to hear that your stay did not meet your expectations. Your opinion is extremely valuable in helping us improve our services. We apologize for the discomfort caused by the lighting and air quality in the room. We understand how important these factors are to our guests’ comfort and will take your feedback into consideration. Satisfaction of guests is our primary goal. We are sorry to hear that the duvet and the air quality negatively impacted your health during your stay. We take cleanliness and air quality seriously and we stay at the top of the laws, rules and regulations of national standards of cleanliness. We genuinely appreciate you bringing these issues to our attention, and we hope you will give us the opportunity to welcome you back for a more comfortable and enjoyable experience. Kind regards,Zonar Zagreb Tribe team