Zerupe Hotel

Too high price. The rest all good.

We arrived in Zarautz, Spanish Basque from Saint Jean de Luz, French Basque via the Hendaia Euskotren station (1 hour 15-minutes). The Hotel Zerupe was an easy 5-minute walk from the train station and just a few minutes walk to the gorgeous beach. Perfect location. We were so happy we decided to visit this beautiful small city in the Basque coastal region on the Bay of Biscay. We reserved the Doble room for two nights. The room was on the small side and laid out efficiently; it was light and very clean; had hardwood floors; motorized window coverings; enough storage space for us; and complimentary coffee and filtered water. The large walk-in shower was very nice. Breakfast was fresh and very good, it was an added €12 per person per day; it included meatcheese, seasonal fruit, yogurt, fresh squeezed juice, breads and pastries. All the staff were friendly. Paolo especially was a delight to talk with. He prepared our morning breakfast. From Zarautz we took the coastal walk to Getaria (about 1 to 1 ½ hours, one-way) where we enjoyed a late lunch of Pintxos and a bottle of the delicious local white wine Txakoli at the restaurant Amonamaria overlooking the sea. The day we left, we spent the morning taking a short hike up to the Ermita de Santa Barbara through beautiful vineyards and with stunning views of the city, the beach and the Bay of Biscay. In the afternoon we took the Euskotren to Bilbao, about a 2-hour train trip.

Hotel situado en el centro de Zarauz, muy próximo a la zona de bares y la estación de tren. La habitación es amplia y confortable, dispone de cafetera y detalle de agua, a pesar de no tener salida al exterior estaba bien ventilada y no daba la sensación de claustrofobia. Lo único malo es el acceso al baño, hay un peligroso escalón que si te despistas te puede dar un disgusto (a mi me lo dio), El personal de recepción muy amable y atento y todo en general muy limpio. Complicado aparcar por la zona.

Mi opinión es la poca seriedad del establecimiento, tengo una reserva desde el 17 de Noviembre de 2023, una habitación cuádruple por 500 euros para 2 noches de junio del 7 al 9 , y mi sorpresa me llama Booking porque el establecimiento me la anula porque ahora cuesta 200 euros más si la quiero, llamé al hotel y me cuenta que si estaban cerrados de Diciembre a Marzo y son otros precios, perdoná le dije que yo reservé en Noviembre y Booking no confirma sin el ok del establecimiento, lo que pasa que es el triatlón y hay mucha demanda y quieren abusar ,es una guarrada y ojalá le quede sin ocupar, porque eso no se hace