Avis : Hotel Continental

From the room can see the top of Matterhorn. Located at the Main Street. Breakfast is simple. Overall stay is satisfy.

The first impression was poor customer service, there were no front desk staff nor anyone to receive or direct customers on arrival, only a small notice to inform customers to check-in in another hotel. The room facilities and furnishings were rather old, the beds were more like extra bed’s bed frame and mattresses were barely 4 inches thick, can’t provide the support needed. As Zermatt is an international tourist destination, there is no English channels on the TV programmes. Breakfast provided was very simple, mainly bread, some bakery n cereals. Would not recommend anyone to stay. Only plus point is location nearby train station n town centre.

Location is good. Services of front desk and in restaurant needed to be improved and more attentive.

Fantastic location with top-notch amenities and exceptional service. Check-in was seamless, and the breakfast was delicious. Highly recommended!

Convenient near by restaurant , shopping area, clean. But the room litter small. Can’t fixed my big Luaggue 😅 My room can saw the beautiful landscape

Reception was able to turn on the switched tripped immediately when complain. Well training for a receptionist

Simple, clean and perfect. A great place to stay in Zermatt. The staff were lovely and helpful, great choice for breakfast and altogether a great place to stay in Zermatt.

Excellent location, good breakfast selection.

The hotel is in great location. Photos uploaded shows the breakfast inclusive in the booking. Good taste and variety. The receptionist is very helpful and pleasant. Will recommend all to stay in this hotel.

One of cozy place to stay, good hospitality and also near station

Nice rooms and friendly staff.

The hotel is so conveniently located which is 3 mins walk from train station. It’s also right in the heart of Zermatt city.

👍 good

位置近火車站，房間亦非常乾淨。只是衛生間有點兒細小。門鎖不太好用，電掣的位置非常奇怪不是太高就是太低。早餐正常。房間有露台非常舒適。