Zhangjiajie Ruke Hotel

I booked the Ruke hotel because it looked good on the picture but I have to say if I ever go back to Zhangjiajie I would 100% go back there. This has been my best experience in a hotel so far in any country. Their level of service, hospitality and kindness is absolutely over the charts. Every detail is thought through to give you the best stay ever. Fantastic tailored breakfast, perfect shoeshine and amazing atmosphere, I had an amazing stay there. Their driver, a very nice chatty guy, picked me up at the station and immediately put me in the good mood with his easy manner. Then upon arriving in the hotel I was given welcome tea and biscuits while they did the check in for me and took care of my luggage. Then I was asked what I would like for breakfast and at what time it should be served. No buffet but a huge choice of local delicacies to choose from. And it just went on and on like that throughout my stay. This is by far my best experience and I am ever grateful to the whole staff for their ways. It made me feel very special. Thank you very much !! I don’t even mention the room itself, with a very nice balcony and voice control of all the elements (you have to speak Chinese) and the fact that it’s in walking distance to the Tian Men park entrance downtown. If you are going to Zhangjiajie, go to Ruke hotel, you won’t regret it!

This was the single BEST HOTEL EXPERIENCE my partner and I have ever had. I can't begin to cover all the reasons why, but I'll share the highlights below: Staff: Every member of the staff was incredibly kind and went above and beyond to ensure a comfortable stay and readiness for the next leg of our trip in China. When we mentioned that we had been traveling for a week, they offered to launder our clothes at no charge - we arrived around 9PM and our clothes were ready early in the morning. When we went out for the day, they mended my partner's suitcase simply because they noticed a rip - we did not even have to ask! The thoughtfulness of the staff had no limits. Food: You can select what you'd like for breakfast the day before and at what time you'd like to eat. The dining room is exquisite, and the food was phenomenal. We particularly loved the spicy beef brisket noodles! Architecture / Decor: Every detail of the hotel, from the staircase to the greenery and angles of the hallways, to the art and patio, felt both homey and modern. We loved the art installations - paintings, sculptures, and more - around the building. Beautiful hotel. Room: We loved our room! It's equipped with smart technology, and the hair dryer is the equivalent to the Dyson one. Our patio was full of greenery. The bed, pillows, and comforter were sooo comfortable - we really didn't want to leave in the morning 😅 but alas, we were here to see Tianmen National Park. Also - the toiletries were lovely, we especially loved the scent of the body wash and shampoo. Grateful to have stayed here and hope to be back one day!