Zhangjiajie celestial Vally

The view from this property is amazing.  Our room was not big but comfortable. Surprisingly, there were a big screen and a projector in the room. The food was basic but tasty. Unfortunately the coffee machine wasn’t working well while we were there. Hotel staff don’t speak English, but we could easily communicate through WeChat and other translate apps. The staff were helpful. They also provided complimentary laundry service. They even contact me in advance to check if I needed transportation from airport or train station to the property. I was very happy with service provided.

Between the beauty of the natural spaces of this hotel, the perfect amenities, fantastic restaurant and IMPECCABLE service from all staff members this hotel is a no brainer for anyone wanting a relaxing spot with incredible views right from your room that rival any view from within Zhangjiajie Park. Truly, the service provided at this hotel included personalized aid when creating itineraries and excursion recommendations, free driver service to and from airport, train station, park and anywhere else, prompt and easy communication with fantastic and friendly hosts and much more. I know this review seems too good to be real, but I promise, this was my experience with my fiancé in the hotel for three nights. We cannot recommend this place enough.

It was a homey stay. The view and the setup were amazing. The staff were friendly and the dogs are so cute. Breakfast was simple. The ingredients were fresh especially the corn. But do not expect much. Given the view and the good location between the Wulingyuan and the city, the hotel is well worth staying 😄

The place is clean and the staff are all friendly. If you have any questions or needed help to understand about the attractions routes and recommendations, they will be able to advise and help you book the tickets. Their location is up in a hill, there’s a pick up service provided by the hotel from the station or airport to the hotel. The view is extremely beautiful, waking up and having breakfast to the view of the mountain every morning is a very zen experience. The room is spacious enough for you to put and open up ur luggages. Will recommend this place for your stay in ZJJ.

Excellent stay, with very attentive staff all around. Front desk staff was very helpful, and provided us with free transportation to the east gate of ZJJ National Forest Park. Daily included breakfast was excellent as well. The grounds were absolutely stunning and beautiful, and the fixtures in the rooms were both very comfortable and modern. If you're looking for a well-catered experience when visiting ZJJ National Forest Park, look no further. The staff went out of their way to make it feel like I was staying with family.

Love our stay! This homestay provided far beyond the basic listed services and truly made our trip to Zhangjiajie memorable. - before our arrival, we already felt the warmth and genuine hospitality.They patiently dialogued with us to plan how best to maximise our time during our 5D4N stay with them, and even considered the days after as we are moving to another homestay. They thoughtfully introduced and mapped out local attractions, helping us make the most of our trip. - We appreciated their transparency when sharing their offerings and discounted rates, giving us space to compare without pressure. This gave us peace of mind even before checking in. - One of the biggest highlights was how the homestay helped bridge the transportation gap. Despite the secluded location, they arranged reliable partner drivers who charged us at very competitive Didi rates, making travel easy and affordable without needing to worry about timing. - We also loved the friendly dogs and cat around the homestay. They brought so much joy and warmth, and playing with them became part of our daily routine. A special shoutout to Butler Jiang (将）, who truly went above and beyond. - Upon arrival, he noticed we had caught a cold and politely ask if he could prepare herbal tea for us. This became our daily comfort drink throughout the stay. We even felt shy asking for it so often, but he and the team kindly reminded us it was part of their care. - One unforgettable moment was during a heavy downpour. With the road under government maintenance, access to the homestay became extra challenging for that day. Butler Jiang appeared with multiple umbrellas and a buggy (not something we had seen before!). Since cars couldn’t reach the homestay directly, he walked down to escort guests personally—soaked in rain but making sure each of us stayed dry. When we got on the buggy, we realized he had even opened umbrellas to keep the seats dry. We were deeply touched by his dedication. Upon returning, we were greeted by a joyful gathering of guests enjoying a mini party at the pavilion—a sight that perfectly captured the warmth and spirit of this homestay. Another shoutout to their partnering driver sun (孙）: - After we moved to our second homestay, we once got stranded by the roadside because of Didi GPS error that made it difficult for a ride-hailing driver to locate the place. The only option offered by our then homestay was to dropped us at the base of a mountain, where we waited over 15 minutes with no success. Luckily, driver sun from Celestial Valley Homestay recognized us and offered us a ride, so we followed him back to Celestial Valley, and were warmly welcomed again with complimentary tea and another chance to enjoy the view and play with the pets. - driver sun also took on our business and brought us to the city and even took us on another round trip to a faraway attraction. We were no longer guests at that point, yet the hospitality continued. We were truly thankful for the extended service and kindness. This homestay gave us more than just a place to stay—it offered warmth, care, and unforgettable memories. It's this genuine hospitality that makes Celestial Valley such a rare gem. Highly recommended for anyone looking for heartfelt service, breathtaking views and a true home away from home.