Xi Ju Inn (Zhangjiajie National Forest Park)

Amazing stay- the staff were incredibly helpful with everything, buying the tickets for the different sites and helping me to the hospital after I had an accident at the park. The rooms are clean and comfortable, and I especially love the kitchen and lounge facilities (with sofa and TV). Would definitely come back. Thank you Lucky for your help! Can’t wait to come back.

Apartment is very spacious, comfortable, and clean. Service is very good. While the location is a bit off the center, we enjoyed the peace and it's easy to hail a 10-min ride to the busy streets with restaurants. We really enjoyed our stay, highly recommend.

Pros: I stayed here with 3 other friends during my 6-day trip to Zhangjiajie. The manager on duty (almost 24/7) was Mr Zhong Han, who was probably the friendlist hotel manager I've ever met. On our first night, he gave us tips on the routes to take in Wulingyuan and reminded us about advanced ticket bookings for Tianmen Mountain. He also drove us to and from the Wulingyuan East entrance the first day until we were more familiar with ordering DiDis to get around. He even brought me to the local hospital after a minor mishap. He taught us how to use ******* to order food delivery to our room on days when we were too tired to go out to eat. His catchphrase was "if you stay here, we're all friends!". If personalized service is important to you, this hotel is 11 out of 10. The family suite was also spacious, gorgeous, well-heated, and had a washing machine. Bedrooms were individually locked with your own keycard so that you can have privacy even among your group of friends. The beds were comfy and just the right stiffness for good back support. It was generally a very comfortable stay. Breakfast was actually at the hotel next door, but it was a decent hot buffet breakfast for the low low price of 20 yuan. Cons: The main thing that could use improving were the bathrooms. Each bedroom in the Family suite had a bathroom, but they did not all come with hand soap. The flooring of my bathroom wasn't well-levelled, so water spilled out of the shower area into the toilet area, and pooled there. There wasn't any bar or pole in the bathroom to hang a bath towel. Toilet rolls were tiny so they ran out quickly and we kept having to ask for replacements. The dining area also did not come with cutlery (chopsticks, spoons etc.) so you'd be quite limited in what kinds of food you can prepare and eat if you forget to get disposables from delivery. It's worth noting that the location of the hotel isn't the most convenient if you plan to walk everywhere since it's about 4km away from the main Wulingyuan town. However we DiDi'd everywhere (and DiDi is super cheap) so it wasn't a big issue for us.

An oasis of peace and comfort, perfect for exploring Zhangjiajie National Park! We spent 4 wonderful nights at the Xi Ju Min Su Hotel in Wulingyuan District and were absolutely delighted with our experience! From September 16th to 20th we had an extremely relaxing and comfortable stay. Lucky, our host, is an exceptional person. He was incredibly attentive and helpful, responding promptly to all our requests. He gave us valuable directions and practical advice to orient ourselves and spend time in the area, contributing enormously to the success of our trip. The hotel is strategically located, very close to the east gate of Zhangjiajie National Park, which makes exploring the area extremely easy. In addition, the entire town of Wulingyuan is charming: clean, quiet and full of friendly and welcoming people. The accommodation conditions were impeccable. I slept great and the comfort was of the highest standards: * Cleanliness: Towels and sheets were changed daily. * Amenities: Bathroom amenities, air conditioning, and everything you need were available. * Common areas: The common living room is a great plus, equipped with a stove and utensils, a refrigerator, a dining area, and a seating area with a large screen TV. We highly recommend Xi Ju Min Su Hotel to anyone looking for a quiet, clean, and welcoming place to enjoy the beauties of the Zhangjiajie area. A stay here is a guarantee of an unforgettable experience! Thank you!

The apartment is nicely decorated with some fines. Bed was also comfortable and each room comes along with its own private bathroom. The surfaces were generally well-cleaned except the floor. Contacted the front desk and they were helpful and got the cleaning aunty to clean. (Not squeaky clean but considered clean). Would come back again, just have to inspect floor cleanliness. Beddings and etc are clean nevertheless.

Excellent frontdesk and housekeeping service