Hôtels Ripple à Zhangzhou

The location of Diamond Hotel is near the busy and lively Zhangzhou Ancient City in evening time.and close to some restaurants just across the street. The hotel staff at the reception were friendly and helpful when we needed the service of taxi upon checking out from the hotel. To our surprise,the breakfasts at the hotel were good with some extra food choices. The bedrooms were comfortable albeit not that modern.

酒店位置就在路口很方便，服務非常好，衞生乾淨，一塵不染，房間住着很安心，早餐也很nice，前台小姐姐服務好的，房間的床品好舒服，員工態度友好，給人一種賓至如歸的感覺。房間乾淨整潔，床鋪舒適，設施齊全。地理位置也非常便利，附近有很多購物和美食的選擇。強烈推薦這家酒店！禮賓 小戴還介紹了周邊 閩南水鄉逛，剛好遇到錄製節目，很值得觀賞。不錯！

這家酒店的客房乾淨整潔，設施齊全，也有家的感覺。員工態度極其友善，準備盡善盡美地為我服務，令我留下深刻印象。住宿體驗很棒，服務態度非常貼心。

Chambres agréables et propres, comme on peut s'y attendre d'un IHG Crowne Plaza, sans surprise. Personnel sympathique. J'aurais aimé qu'il y ait plus de choses à voir/à manger à distance de marche. Nous avons dû prendre un taxi pour aller partout où nous voulions aller.

真的是一次非常愉快的經歷。 房間寬敞明亮，佈置得十分温馨舒適。床鋪柔軟乾淨，讓人一夜好眠。 酒店的服務也非常周到。工作人員熱情友好，辦理入住和退房手續都很高效。有任何問題都能及時得到解決。 酒店的餐飲也很不錯。早餐種類豐富，味道可口。餐廳環境優雅，讓人用餐心情愉悦。 酒店的位置也很便利。周邊交通便捷，出行方便。附近還有很多景點和購物中心，可以滿足各種需求。 總之，強烈推薦給大家，是一家非常值得入住的酒店。

Le service de l'hôtel est très bon. J'ai demandé le temps d'arriver à l'avance, j'ai ouvert la climatisation à l'avance, la petite sœur de la réception est aussi très enthousiaste. La chambre est également grande, propre, la famille est très large. Le hall du 1er étage est également dans le quartier de loisirs, le rapport coût-efficacité est très bon! Reviens la prochaine fois.

I have stayed at quite a few Wanda hotels in the past and always had a pleasant experience but the past two days were anything but pleasant. I had a two night stay in Zhangzhou Wanda Realm from the 22nd of January to the 24th of January. I have listed my grievances below. 1. Air-conditioning does not work. My room was a constant temperature of 25 degrees Celsius and even after turning on the air conditioning did the temperature not go down. I had to ask the hotel to open a window to decrease the temperature and thus let polluted air into the room. 2. I booked an executive room knowing that I would receive some benefits. Not only was the executive lounge closed but as stated in the notice, they requested we use the hotel lobby bar which was also closed. I paid 850RMB per night for this room. If I am not going to have the benefits of an executive room at least refund me. 3. Swimming pool times have drastically decreased to limited times. I know that this is Chinese New year but isn't this the time when the hotel would receive most of its guests and thus have all the amenities ready and working to make a guest stay very pleasant. 4. Breakfast buffet was below standard of a 4 star hotel. Not only was the selection of foods extremely basic but the food was severely under stock. One would think that a four star hotel would be able to plan for a busy time like Chinese New year but no, there was limited food on basic items like eggs and bacon. Staff were not prepared for such large amounts of people. 5. It seems like this hotel is closing down as many water features and other amenities are either out of order or not working properly. It is an embarrassment to call this hotel a luxury hotel. It has the facade of a luxury hotel but cannot deliver on basic amenities. Please see my photos for evidence of my unpleasant stay. The staff were very friendly and tried to help where they can but it would be better to close down this hotel than call it a luxury 4 star hotel.