Avis : Red Coral Hotel

Réponse de l'établissement: 【鄭州站東北出站口出站就是酒店】尊敬的賓客您好，非常開心看到您對酒店的滿意點評，酒店最新裝修多種特色主題房，6:30-10:00超長時間的自助早午餐更是酒店的特色。紅珊瑚作為車站最受客人歡迎的酒店，我們一直將服務貫穿在細節中。酒店周邊交通便利，打車可直達銀基動物王國、電影小鎮、衹有河南戲劇幻城景點。最後，酒店全體員工祝您旅途愉快！

Réponse de l'établissement: Dear guest, regarding the issues mentioned in your review, the hotel has conducted a thorough investigation one by one. Regarding the issue of room drainage, due to a blocked floor drain, the bathroom drainage was not smooth. This is indeed a mistake in our work, but we kindly remind you that if you encounter any problems during your stay, the hotel will solve them for you as soon as possible. Regarding the issue of television, in order for guests to have a better check-in experience, the hotel has upgraded all the televisions on the floor of your selected family room before May Day, replacing them with a 65 inch super large voice intelligent TV. Regarding payment issues, you may not be familiar with Chinese television. TV satellite channels can be watched for free through television, but some movies and TV shows in apps such as iQiyi require payment. When you encounter TV problems, we also assisted you in adjusting the TV to ensure that it can play normally before leaving your room. Regarding breakfast, the hotel has made adjustments and upgrades to the breakfast layout, dishes, and cooking methods during holidays to meet the dining preferences of guests from all over the world. All the guests at the May Day Holiday Hotel were very satisfied with the breakfast. In particular, we provided up to 80 kinds of dishes, such as soup with pepper with Henan characteristics, which were very popular with guests. In addition, the self-service laundry rooms provided by the hotel are all Bosch branded washing machines and dryers, which are convenient for many guests like you who stay continuously for several days. Also, as a service industry, we have always been deeply committed to providing refined services, just like how we assist you in storing express delivery, providing you with all the services that are convenient for you. Even when you check out, we help you take the elevator all the way to the parking lot. We have always treated every customer with sincere service details, and of course, we also hope to receive the understanding and recognition of every customer. Unfortunately, we were unable to satisfy you. Your suggestions and opinions will definitely serve as a driving force for us to continue our efforts. Finally, I hope you have a pleasant trip to China! Good luck!

Réponse de l'établissement: Thank you for your comments, sincerely welcome you to visit next time.

Réponse de l'établissement: 【二七廣場】尊敬的賓客您好！感謝您選擇紅珊瑚酒店，我們萬分榮幸能為您服務。紅珊瑚酒店地處鄭州市市中心火車站東廣場，交通非常便利，附近有商業、娛樂和購物中心，地理位置絕佳。另外酒店準備了多種不同佈局的房型和品種豐富的自助早餐以供不同客人選擇，酒店前台是24H服務，入住期間有任何需要幫助的地方都可以聯繫我們，酒店全體員工衷心期待您的再次光臨！

Réponse de l'établissement: 【設施齊全】尊敬的賓客您好！感謝您選擇紅珊瑚酒店和給我們的好評，我們相信生命中每一次邂逅都來之不易，更珍惜每一次的相遇為您提供優質高效的服務體驗，很高興再去分別之後還能為您帶來美好的回憶。我們真誠的期待您的再次光臨。

Réponse de l'établissement: Dear guests, hello! Thank you for staying at Zhengzhou Red Coral Hotel. This month is the quality management month of the hotel. We have sorted out the guest reviews of previous years. Seeing your comments last year, we attach great importance to and review them. In 2022, the hotel will be fully renovated, only furniture and elevators have not been updated. Since the hotel is located in the prosperous commercial area of Zhengzhou, and there are many meetings and business travelers, in order not to affect the normal check-in time and normal operation of the guests, the hotel has formulated a time, batch update plan for furniture, and elevators in 2024, which will be completed by the end of the year. To improve the quality of the hotel's stay. Welcome to visit again and experience a different feeling. I wish you a happy life!

Réponse de l'établissement: 【鄭州站東北出站口出站就是酒店】尊敬的賓客您好，非常開心看到您對酒店的滿意點評，也非常感謝您對酒店工作人員的認可。酒店最新裝修多種特色主題房，6:30-10:00超長時間的自助早午餐更是酒店的特色。紅珊瑚作為車站最受客人歡迎的酒店，我們一直將服務貫穿在細節中。酒店周邊交通便利，打車可直達銀基動物王國、電影小鎮、衹有河南戲劇幻城景點。最後，酒店全體員工祝您旅途愉快！

Réponse de l'établissement: 《5分鐘進出火車站，8分鐘到二七廣場地鐵站》尊敬的賓客您好，感謝您選擇紅珊瑚酒店。為了能讓客人有更好的體驗，酒店每年都會進行裝修升級。特別是酒店最新全面升級的行政房、親子主題房等更是深受客人的喜歡。酒店的早餐一直是酒店的特色，從冷菜、熱菜、西點、明檔等多達80個品種，超長的營業時間更是從6:30持續到10:00，為您在鄭州站中轉提供滿滿的早餐能量。我們一直致力於達到每一位顧客的滿意，紅珊瑚酒店全體員工恭候您的再次光臨，祝您生活愉快！

Réponse de l'établissement: 【鄭州站東北出站口出站就是酒店】尊敬的賓客您好，非常開心看到您對酒店的滿意點評，也非常感謝您對酒店工作人員的認可。酒店最新裝修多種特色主題房，6:30-10:00超長時間的自助早午餐更是酒店的特色。紅珊瑚作為車站最受客人歡迎的酒店，我們一直將服務貫穿在細節中。酒店周邊交通便利，打車可直達銀基動物王國、電影小鎮、衹有河南戲劇幻城景點。最後，酒店全體員工祝您旅途愉快！

Réponse de l'établissement: 【鄭州站東北出站口出站就是酒店】尊敬的賓客您好，非常開心看到您對酒店的滿意點評，也非常感謝您對酒店工作人員的認可。酒店最新裝修多種特色主題房，6:30-10:00超長時間的自助早午餐更是酒店的特色。紅珊瑚作為車站最受客人歡迎的酒店，我們一直將服務貫穿在細節中。酒店周邊交通便利，打車可直達銀基動物王國、電影小鎮、衹有河南戲劇幻城景點。最後，酒店全體員工祝您旅途愉快！

Réponse de l'établissement: 【鄭州站東北出站口出站就是酒店】尊敬的賓客您好，非常開心看到您對酒店的滿意點評，酒店最新裝修多種特色主題房，6:30-10:00超長時間的自助早午餐更是酒店的特色。紅珊瑚作為車站最受客人歡迎的酒店，我們一直將服務貫穿在細節中。酒店周邊交通便利，打車可直達銀基動物王國、電影小鎮、衹有河南戲劇幻城景點。最後，酒店全體員工祝您旅途愉快！

Réponse de l'établissement: 【鄭州站東北出站口出站就是酒店】尊敬的賓客您好，非常開心看到您對酒店的滿意點評，也非常感謝您的建議，酒店重視每一位客人的真誠表達我們也將跟進整改。酒店最新裝修多種特色主題房，6:30-10:00超長時間的自助早午餐更是酒店的特色。紅珊瑚作為車站最受客人歡迎的酒店，我們一直將服務貫穿在細節中。酒店周邊交通便利，打車可直達銀基動物王國、電影小鎮、衹有河南戲劇幻城景點。最後，酒店全體員工祝您旅途愉快！

Réponse de l'établissement: 【鄭州站東北出站口出站就是酒店】尊敬的賓客您好，非常開心看到您對酒店的滿意點評，也非常感謝您對酒店工作人員的認可。酒店最新裝修多種特色主題房，6:30-10:00超長時間的自助早午餐更是酒店的特色。紅珊瑚作為車站最受客人歡迎的酒店，我們一直將服務貫穿在細節中。酒店周邊交通便利，打車可直達銀基動物王國、電影小鎮、衹有河南戲劇幻城景點。最後，酒店全體員工祝您旅途愉快！

Réponse de l'établissement: 《5分鐘進出火車站，8分鐘到二七廣場地鐵站》尊敬的賓客您好，感謝您選擇紅珊瑚酒店。為了能讓客人有更好的體驗，酒店每年都會進行裝修升級。特別是酒店最新全面升級的行政房、親子主題房等更是深受客人的喜歡。酒店的早餐一直是酒店的特色，從冷菜、熱菜、西點、明檔等多達80個品種，超長的營業時間更是從6:30持續到10:00，為您在鄭州站中轉提供滿滿的早餐能量。我們一直致力於達到每一位顧客的滿意，紅珊瑚酒店全體員工恭候您的再次光臨，祝您生活愉快！