Hôtels avec parking à Selangor, Malaisie

J'ai passé un agréable séjour à l'hôtel. La chambre était propre, spacieuse et très confortable ; le lit et les oreillers étaient moelleux, ce qui permettait de se détendre après une longue journée. Le parking était pratique, spacieux et l'accès au hall facile, ce qui était un atout majeur. Le personnel était aimable, poli et toujours prêt à aider avec le sourire. L'enregistrement et le départ se sont déroulés sans problème et efficacement. Dans l'ensemble, le service était excellent et a rendu mon séjour encore plus agréable. Je recommande vivement cet hôtel à tous ceux qui recherchent un lieu de séjour relaxant et bien géré.

The check in and out process is pretty fast since I have reserved online. The staff are friendly. The front desk assisted me to change and upgrade the room for me after I checked the room. Comfortable bed and overall it's good. Downside is their lifts take quite awhile and it would be fantastic if they decided to improve the quality of their restaurant.

Overall experience is rather average. Checked in at 3pm and managed to get the 2 rooms i booked. However, when went to the rooms, one of the room has not been cleaned up yet. Contacted housekeeping via phone, chat and even went personally back to the reception to tell them the situation. Took 2 hours before we finally get a clean room Luckily I had 2 rooms, so my family can still stay in 1 onf the room while waiting. The hairdryer is not even working and calling operator is useless as no one pick up. Not much of other activities to do, perhaps kids may enjoy it more. Restaurants food are generally okok only and kinda expected that it is pricey. Don't think will go again

Si vous avez la chance d'avoir une chambre face au lac, la vue n'est pas trop mauvaise. Cependant, si votre chambre donne sur l'autoroute, elle sera extrêmement bruyante. L'emplacement est à environ 15 minutes en voiture de Bukit Bintang. Ce n'est pas un emplacement très pratique et à moins que vous n'assistiez à un événement près de l'hôtel, je ne recommanderai pas de séjourner ici. M City est à environ 15 minutes à pied si vous souhaitez vous procurer des produits de base comme de l'eau. Le petit-déjeuner est très limité et le service est lent au stand d'œufs. En général, le service est lent car il s'agit de l'enregistrement, du départ ou du petit-déjeuner.

➖ facile et rapide de vérifier ➖room very clean ➖friendly and assisting receptionist ➖comfortable stay

It's a very new establishment, expect yourself to be right next to construction site. It is so new that the location is also a little confusing, as it is not pin point very accurately yet on the map. The room is very spacious and new, but can see cleanliness will be an issue when it's no longer new. Better and higher maintenance needed. The noise of people closing their doors in the middle of the night was very loud and can wake you up. The A/C is too weak for a spacious room like this, 16C and I was still sweating at night. Nevertheless for this price point, it is a decent stay for a night.

J'ai séjourné à l'hôtel Ibis et je viens de rentrer à Sydney hier soir. ce fut une expérience absolument merveilleuse. L'hôtel est impeccable, tout neuf et propose d'immenses piscines qui ne sont jamais bondées. J'ai particulièrement aimé la superbe salle de sport et le salon au bord de la piscine. La salle du petit-déjeuner est immense et sert un fantastique petit-déjeuner. Les chambres sont belles et sont équipées d'équipements bien pensés comme des limes à ongles et des lames de rasage. Pendant mon séjour, la piscine était si sereine que je me retrouvais souvent la seule personne présente. Le spa était incroyable, spacieux et géré par des professionnels. Maria, la masseuse, était excellente et après un massage de 40 minutes, toute la douleur de mon vol de 13 heures avait disparu. Je suis tombé amoureux de cet hôtel. Comme toujours, l'Ibis Hôtel ne déçoit jamais ! Je reviendrai certainement dans cet hôtel, même si ce n'est qu'entre deux vols, pour un massage, un gommage corporel, un lavage et un brushing des cheveux comme ils le font xx. Leur générosité s'est démarquée lorsqu'ils m'ont offert un petit-déjeuner gratuit à 6h30 avant mon départ. pris la navette gratuite pour l'aéroport. Oui, le service de navette depuis et vers l’aéroport est gratuit ! Oh, aussi, je suis arrivé à 11 heures, même si l'heure d'arrivée était à 15 heures. Mon court voyage en Malaisie a été rendu encore plus mémorable grâce à l'hôtel Ibis. Hautement recommandé! Xx

Il y a une odeur à l'intérieur de la chambre. Je ne suis pas sûr que le service d'entretien soit vraiment propre dans la chambre car j'ai trouvé quelque chose qui ne devrait pas être là à l'intérieur des poubelles. Peut-être que ce sont les anciens clients qui le font. C'est lié à ICE. Ensuite, un autre problème de service concerne l'ascenseur. Je pense que la direction de Mossaz devrait diviser l'ascenseur utilisé pour G au parking, G jusqu'au 20e étage (3 ascenseurs), 2 ascenseurs du 21 au 39. La plupart des hôtels le font pour éviter les problèmes. Le niveau 20 devrait être le point de contrôle vers l'étage supérieur. Et peut-être peut-on mettre à niveau le moteur de l'ascenseur avec un moteur rapide.

Great stay! The hotel room was clean and very spacious!, staff were friendly and helpful (terhilangkan kad akses), and the location was perfect. Breakfast buffet had a wide variety. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

I am writing to provide serious negative feedback regarding the conduct and unhelpfulness of your Assitant Front Office Managerduring my recent stay on 16/12/2025-18/12/2025 for 3 rooms. I have stayed in this hotel since the official opening and enjoyed most of my stays here. My local associate will always made the bookings to save my hassles until July this year. I have also met many excellent staff all these years in this hotel but not this trip. My experience was defined by a profound lack of assistance at a critical moment, which significantly diminished my impression of the hotel. The core issues were as follows: Refusal to Assist with a Reasonable Upgrade Request: · The Situation: Upon check-in, I politely inquired about the possibility of an upgrade due to the assigned rooms are at the far corner of the building and need a squarish room to add an extra bed. The Front Office Manager dismissed the inquiry immediately with a flat ”no,” stating room types are fixed at booking. If I want a suarish room, I need to upgrade and pay an additional of Rm50 per day. There was no effort done but simply ask for additional fee to change the room type and Rm120 for an additional bed after the change. The tone was dismissive and transactional, making me feel like an inconvenience rather than a valued guest seeking to enhance my stay. This contradicts basic hospitality principles of exploring possibilities to delight guests. There was a discrepancy in my booking details made through online. I requested the front office contact to clarify and resolve the issue, as they had the contract and authority.The assistant manager outright refused, stating it was ”my responsibility” to contact the agency myself. This is a fundamental failure in service. A key role of the front office is to act as a liaison and problem-solver for the guest. By refusing to make a simple professional call to a partner agency, the manager shifted all burden onto me, wasted my time during my vacation, and demonstrated a shocking lack of initiative and guest advocacy. It amplified a minor issue into a major frustration. This was not a minor service lapse; it was a failure of core front-office leadership functions: empowerment, problem-solving, and guest advocacy. The manager displayed a rigid, unaccommodating attitude focused on policy enforcement over guest satisfaction. Instead of being the ultimate solution-provider for the front desk team, the manager became a roadblock. After all the hassles, I requested my friend to book an additional room and pay around Rm480 instead of wasting my time with the unprofessional “executive”. To my surprise, the room is squarish instead of semi rounded as what the Asst Front office manager claimed earlier. On our check out day on 8/12/2026, my guest return their keys at the front desk but was told that there is any outstanding amount of around rm480 to be paid. This cause frustrations to my guest and embarrassment to me greatly. When I clarified with the front desk personally after receiving a call from my guest, I was told was their mistake as they have overlooked something after some checks. I expect this feedback to be formally addressed. The Front Office Manager requires: 1. Retraining in empathetic service recovery, upselling techniques, and the proper handling of third-party bookings. 2. Clarification of Authority: Managers must be empowered (and expect to use that empowerment) to make exceptions, make phone calls, and find solutions within reasonable limits. 3. A Shift in Mindset: From gatekeeper of policies to enabler of positive guest experiences. I expect a formal response from hotel management regarding the steps taken to address this serious service failure.