Hôtels avec avec parking à Selangor, Malaisie

J'ai passé un agréable séjour à l'hôtel. La chambre était propre, spacieuse et très confortable ; le lit et les oreillers étaient moelleux, ce qui permettait de se détendre après une longue journée. Le parking était pratique, spacieux et l'accès au hall facile, ce qui était un atout majeur. Le personnel était aimable, poli et toujours prêt à aider avec le sourire. L'enregistrement et le départ se sont déroulés sans problème et efficacement. Dans l'ensemble, le service était excellent et a rendu mon séjour encore plus agréable. Je recommande vivement cet hôtel à tous ceux qui recherchent un lieu de séjour relaxant et bien géré.

Le service de la chambre est très confortable. Le bureau de front m'a aidé à changer et à mettre à niveau la chambre après avoir vérifié la chambre. Le lit confortable et en général, il est bon. Leur ascenseur prend du temps et il serait fantastique qu'ils décident d'améliorer la qualité de leur restaurant.

Stayed on New Year’s Eve. The room rate was high, but the service and organisation were unacceptable. Check-in was extremely slow and chaotic. Despite multiple counters and staff, bookings could not be located efficiently. Counters were reduced mid-way, no queue management was provided, families crowded together, and the lobby was hot due to poor air-conditioning. I queued for about 40 minutes. Staff also repeatedly confused my booking and issued the wrong number of room keys. Buggy service was consistently slow, with long waiting times throughout the stay. The room was uncomfortable — loud, non-adjustable air-conditioning, poor soundproofing, and dirty corridors with rubbish left unattended. The New Year’s fireworks were not at the location stated in the schedule. After the countdown, there was no hot water for showering. Breakfast arrangements were poorly handled. We were redirected to an Event Hall with a canteen-like environment and cold food, while other guests were dining in a better restaurant with different food options. The hotel map was also misleading, as the Lobby is marked as R1 but not shown on the map. Overall, this stay was not worth the price and fell far below expectations for a New Year’s Eve booking.

Si vous avez la chance d'avoir une chambre face au lac, la vue n'est pas trop mauvaise. Cependant, si votre chambre donne sur l'autoroute, elle sera extrêmement bruyante. L'emplacement est à environ 15 minutes en voiture de Bukit Bintang. Ce n'est pas un emplacement très pratique et à moins que vous n'assistiez à un événement près de l'hôtel, je ne recommanderai pas de séjourner ici. M City est à environ 15 minutes à pied si vous souhaitez vous procurer des produits de base comme de l'eau. Le petit-déjeuner est très limité et le service est lent au stand d'œufs. En général, le service est lent car il s'agit de l'enregistrement, du départ ou du petit-déjeuner.

Room is good beds are comfy and no complaints about service and other aspects of the hotel It is slightly aged and the surrounding roads may have some traffic, but if you’re looking for a place to stay to wake up and head to the Marriage Registration office, ITS RIGHT ACROSS THE ROAD

It's a very new establishment, expect yourself to be right next to construction site. It is so new that the location is also a little confusing, as it is not pin point very accurately yet on the map. The room is very spacious and new, but can see cleanliness will be an issue when it's no longer new. Better and higher maintenance needed. The noise of people closing their doors in the middle of the night was very loud and can wake you up. The A/C is too weak for a spacious room like this, 16C and I was still sweating at night. Nevertheless for this price point, it is a decent stay for a night.

Magnifique hôtel avec une grande chambre spacieuse et moderne, une très belle piscine grande à couper le souffle et un dîner succulent. Excellent personnel souriant et très serviable.

So far ************* puas hati dri segi kebersihan & decorate bilik...bilik ade microwave & dapur gas untuk masak @ panaskn lauk..kolam pun bersih & selesa..staff pun baik & puas hati✨Cuma lokasi je la mcm tersorok

I had a pleasant stay at this hotel. The room was clean and comfortable, and the staff were friendly and helpful. The location is convenient and close to pasar malam every Saturday evening.. Overall, it was a good experience and I would recommend this hotel

I am writing to provide serious negative feedback regarding the conduct and unhelpfulness of your Assitant Front Office Managerduring my recent stay on 16/12/2025-18/12/2025 for 3 rooms. I have stayed in this hotel since the official opening and enjoyed most of my stays here. My local associate will always made the bookings to save my hassles until July this year. I have also met many excellent staff all these years in this hotel but not this trip. My experience was defined by a profound lack of assistance at a critical moment, which significantly diminished my impression of the hotel. The core issues were as follows: Refusal to Assist with a Reasonable Upgrade Request: · The Situation: Upon check-in, I politely inquired about the possibility of an upgrade due to the assigned rooms are at the far corner of the building and need a squarish room to add an extra bed. The Front Office Manager dismissed the inquiry immediately with a flat ”no,” stating room types are fixed at booking. If I want a suarish room, I need to upgrade and pay an additional of Rm50 per day. There was no effort done but simply ask for additional fee to change the room type and Rm120 for an additional bed after the change. The tone was dismissive and transactional, making me feel like an inconvenience rather than a valued guest seeking to enhance my stay. This contradicts basic hospitality principles of exploring possibilities to delight guests. There was a discrepancy in my booking details made through online. I requested the front office contact to clarify and resolve the issue, as they had the contract and authority.The assistant manager outright refused, stating it was ”my responsibility” to contact the agency myself. This is a fundamental failure in service. A key role of the front office is to act as a liaison and problem-solver for the guest. By refusing to make a simple professional call to a partner agency, the manager shifted all burden onto me, wasted my time during my vacation, and demonstrated a shocking lack of initiative and guest advocacy. It amplified a minor issue into a major frustration. This was not a minor service lapse; it was a failure of core front-office leadership functions: empowerment, problem-solving, and guest advocacy. The manager displayed a rigid, unaccommodating attitude focused on policy enforcement over guest satisfaction. Instead of being the ultimate solution-provider for the front desk team, the manager became a roadblock. After all the hassles, I requested my friend to book an additional room and pay around Rm480 instead of wasting my time with the unprofessional “executive”. To my surprise, the room is squarish instead of semi rounded as what the Asst Front office manager claimed earlier. On our check out day on 8/12/2026, my guest return their keys at the front desk but was told that there is any outstanding amount of around rm480 to be paid. This cause frustrations to my guest and embarrassment to me greatly. When I clarified with the front desk personally after receiving a call from my guest, I was told was their mistake as they have overlooked something after some checks. I expect this feedback to be formally addressed. The Front Office Manager requires: 1. Retraining in empathetic service recovery, upselling techniques, and the proper handling of third-party bookings. 2. Clarification of Authority: Managers must be empowered (and expect to use that empowerment) to make exceptions, make phone calls, and find solutions within reasonable limits. 3. A Shift in Mindset: From gatekeeper of policies to enabler of positive guest experiences. I expect a formal response from hotel management regarding the steps taken to address this serious service failure.