Hôtels avec parking à Texas, États-Unis

Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.

Je n'ai jamais été à un hôtel Virgin avant. Mais c'était une bonne expérience. L'hôtel est proche du quartier de design de Dallas où la plupart des marques de meubles célèbres ont leurs salles de spectacle. Les chambres sont propres, très. et avec un design incisif. Le restaurant au sol offre un menu très limité et très américain : hamburgers , frites françaises et personnel comme ça.

亂收費！！！ 本來這是一個無功無過的酒店，房間乾淨舒適，關鍵是位置優越，離美術館、自然博物館都不太遠，其它沒什麼特別的特色。早餐一般，有水果，但沒有蔬菜沙拉。但是離開結賬時卻讓我大為困惑甚至更不好的感覺。第一天早餐後男服務員就讓簽單，我説我的客房是含早餐的，服務員説沒關係，衹要簽了就行，前台會知道。我就簽了，二人52刀。第二天，早餐我們同樣選擇的是自助，女服務員給我們每人端了一杯蘋果汁。臨走也拿來賬單，放下單就離開了，我看也沒看就簽了。不仔細看就簽單是沉重的教訓！！！結賬時我發現多了30刀，問什麼錢？前台説是5號的早餐小費。我説我吃自助，服務員衹是主動倒了兩杯蘋果汁，我沒有給小費。難道她就要主動在賬單上填20刀小費？這樣合理嗎？錢，我可以付，因為怪我沒看單而且簽字了，我得認賬。但是我就是要問他這樣合理嗎？前台把餐廳經理叫來，經理不説這是小費了，他説我選擇了套餐，他們還要收一筆什麼費。這簡直太滑稽了！而給我打出來的單明確寫的是gratuity。以後再也不會去任何一家奧姆尼酒店！太混亂！攜程客服跟他們溝通，他們也還是堅持他們的做法。

L'heure d'arrivée à l'hôtel étant relativement tardive, le départ de l'hôtel a été retardé jusqu'à 14 heures. Le service client de Ctrip a été très utile. C'était un accord conclu en aidant à communiquer avec l'hôtel à temps !

The room was great other than the refrigerator was missing. The lady checking me in didn't want to take the time to explain the new parking pay system. Downloading/scanning and paying for parking on your phone. She just said ”do it, it self explanatory”. Well I did it and the next day, it didn't work, couldn't get out of the parking lot... Total mess! This happened several times with the new parking lot... Total inconvenience, scanners never work, they argure you haven't paid when you have proof on your phone that you have! Probably will never stay here again. An additional $18 a night for parking is ridiculous! It doesn't add to safety or security. I've been staying here for years, this is just absurd!!!

Cet endroit est génial car il dispose d'un parking couvert gratuit, ce qui évite de se garer en plein soleil, car cela peut surchauffer la voiture. Le lac aux coccinelles est juste derrière l'hôtel, donc si vous prévoyez de faire du kayak, c'est idéalement situé à proximité. Tout ce que nous voulions visiter était à moins de 10 minutes et les trajets en Uber ou en Lyft pour le centre-ville étaient très économiques.

Il a été un invité à Hyatt dans le cadre de la Conférence sur la rivière rouge de l'ICSC et a été très heureux de l'expérience. Il y avait des transbordeurs disponibles qui ont permis aux conducteurs de se rendre entre Hyatt et le Kay Bailey Hutchinson Convention Center, un avantage qui pourrait être payé par l'ICSC mais qui était hébergé par l'hôtel. La propreté globale de l'hôtel était meilleure que la moyenne, bien qu'il y ait quelques petits endroits dans la chambre qui auraient pu être plus attentifs. Parking n'est pas amicale, comme partout dans le centre de Dallas: Payez de l'argent pour le service de la valet et un garage de stationnement ou payez pour parquer sur un grand nombre de mètres de distance ouverte, insécurisée. Le système HVAC de la chambre fonctionnait très bien, ce qui était excellent parce qu'il était sur le côté ouest de l'immeuble. Il n'a pas eu la chance de visiter le gym ou la piscine. La ligne de base : La Hyatt Regency est toujours un pari sûr à Dallas.

L'hôtel est propre et nouveau. J'aime la conception de la chambre. Il a l'air moderne. La situation est bonne. Il est proche de l'autoroute, vous pouvez entendre beaucoup de bruit à la nuit. Dans l'ensemble, il est très bon pour le prix.

Well maintained place close to the airport. Shuttle picks and drops you directly at the terminal or rental car station. Will definitely come again the next time staying close to the airport in Houston.

在豐田中心看球住在這邊，酒店非常好的是有接送車可以接送1.5km範圍的地點，從豐田中心步行回來大概十分鐘，需要穿過好幾個街區。酒店很安全，服務也很好，就是房間有點香