Hôtels acceptant les animaux de Merseyside, Royaume-Uni

Excellent location for a visit to Albert Dock and to the city centre for shopping. Staff are professional ,friendly and helpful. Lovely atmosphere and very clean. The onsite parking is a definite 5 stars plus. Thank you Ibis Liverpool you made my stay very special.

Bel hôtel avec de grandes chambres. J'étais en première ligne et la musique et les gens qui profitaient d'une soirée dans les bars voisins étaient bruyants jusqu'à 4 ou 5 heures du matin… Heureusement, j'ai pu dormir, mais ce n'était pas idéal pour un dormeur léger.

I recently stayed at the Hampton by Hilton in Liverpool in Room 323. While my overall experience was great—the room was excellent and the price was fair—I have some feedback regarding the front desk service. As a professional with 15 years in the hotel industry, I felt the welcome at reception was lacking. After my wife checked in, I arrived and went to the front desk to inform them. They were not very welcoming and didn't offer any directions to my room or to the lifts, even though this was my first visit. I believe your staff would benefit from additional training on guest interaction and hospitality standards. This is not a complaint but rather constructive feedback to help you improve.

Nice decor, clean and good sized rooms. I stayed on the top floor. Great view from room and sky bar :-) I will definitely return if in Liverpool for business or leisure with family (interconnecting rooms available).

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

Staff so friendly and helpful. Good location, easy walk to Hyde Park and easy walk to shopping area. Will come back again

Beautiful hotel, really helpful and friendly staff on Reception the room was perfectly clean a great size with everything you need. I sat in the bar and had drinks before going out for the evening and the bar staff were very friendly and professional and the drinks were delicious. 

Reception staff very welcoming and helpful. Nothing too much bother for anyone. Our room fridge didn't work and we were offered to keep any items in the general fridge in Reception. Lovely hotel and quiet. Could hear some train noise which is to be expected located next door to Lime Street. Ideal location to explore Liverpool and Luggage Service was a bonus. Would stay here again.

Ma femme et moi passons la nuit entre le 14 et le 15 février. C'était un désastre! Peut-être trop occupé, mais en tout cas en tenant compte de la redevance de nuit Nous attendions quelque chose de mieux. Pas de table disponible pour le dîner, si ce n'est pas au bar, mais avec plus d'1H attendant. Small Fitness with few machines, open starting from 8.00 am. Water available but not glasses. Pretty disappointing

We arrived at the hotel after 10pm having drove from London, it was my seven year old daughter and I. On check in we weren’t given any sort of induction and just given our room key. Our room was spacious, but had a few carpet stains and smelled musty. We had asked for a quiet room but was placed next to a conference room on a main thoroughfare. We also had a courtyard at the back of our room with people drinking and smoking of an evening. We had to ask for a pass for the pool which wasn’t provided at check in. Breakfast was okay but not as good as The Holiday Inn and other than Tony the staff were miserable. On checking out I spoke to the manager about the noisey room and he offered a free nights stay. I worked at the hotel 1998-2001 and it has been upgraded since and is fairly nice. However noisey rooms is the main issue.