Hôtels acceptant les animaux de Zagreb, Croatie

The hotel itself is nice, but the room was very dirty. And I’m not talking about minor surface dirt - it was clear that proper cleaning had not been done for a long time. There were layers of dust, a dirty carpet, stained doors, etc. We also booked parking, but no one explained where exactly we should go or how to enter. When we called the hotel from the parking area, no one opened the gate. We had to go to the hotel in person and ask again. These are things hotel staff should explain proactively and clearly, rather than guests having to chase this information themselves. Overall, the hotel itself is not bad, but the dirt and the passivity of the staff completely spoil the experience.

One Rude Staff Member Ruined an Otherwise Decent Stay I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience. Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest. To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service. The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.

地理位置： 地圖上不顯示，需要聯繫酒店獲得準確位置 大小： 房間內有廚具等東西，但空間實在是小，服務態度還是不錯的

Le ménage est très bien situé dans le centre de la ville, mais il est très bien situé dans le centre de la ville. La qualité du petit déjeuner et de la chambre est très bien réservée.

La struttura è ubicata nei pressi dell’aeroporto ed è stata nostra scelta scegliere fuori città perché con uber da dividere in 4 si risparmia rispetto a strutture centrali

The hotel is clean and basic amenities are provided. Reasonable with the price. Since I rely a lot on walking, the location is neither good nor bad. It was 2.5 km from the city center but since it is spring, the walk is really enjoyable.

Service moyen d'hôtels de logement, chambre pour amélioration. Petit déjeuner élargi ok. Pas de station de métro à Zagreb. Vous devez prendre un taxi ou un tram comme transport autour de Zagreb. Langue anglaise parle partout.

L'hôtel est très bien entretenu avec des meubles vieux et des objets qui tombent en dehors (voir photos). Le téléphone dans la chambre n'était pas fonctionnel le premier jour, il a dû descendre vers le bureau pour demander de l'aide qui m'a redirigée à la chambre pour appeler un autre numéro qui ne fonctionne pas. Super inutile. Il attendait plus d'un hôtel Sheraton. Plus de points sont - bonne position, piscine chauffée à l'intérieur et de bonne taille de l'équipe de sport, mais aussi mal entretenu et plutôt sale.

The young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.

Non trop loin de la gare principale, environ 15mjn tram ride. Le lieu lui-même est ce que vous attendez à ce prix, pas trop mauvais. le personnel est très utile, et ouvert jusqu'à 11hm je pense, ce qui est très utile si vous arrivez tard. J'ai fait un voyage de nuit à 1 Les pays voisins et ils ont aidé à garder le bagage jusqu'à notre retour.