Hôtels avec Spa à Split-Dalmatie, Croatie

I was somewhat taken aback by your email. I will address your points below. 1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is In living room and has a direct sea view, no wall view. - This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves. 2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception. - There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night. 3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. - it was explained after check out. I advise you inform guests prior to check in. 4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. Our receptionist offered you ear plugs which you refused and you decided to check out on this evening. - I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website. 5. Our receptionist offered you twice assistance with the luggage wich you refused as well. - I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance. I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering. Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.

The location is excellent, with easy access to the old town. The cleanliness, food and friendliness of the staff is without a single complaint. The child especially enjoyed the pool, considering our visit in January.

Fantastic hotel, 5 minute walk from the ferry terminal and bus station. The resort is small but makes for a quiet holiday which is exactly what we were looking for. We were upgraded to the harbour suite which is a stunning room, although no balcony, didn’t bother us, just to make others aware. Shower gel and shampoo are Ritual branded and smell lovely. The food is fabulous, breakfast is buffet style and dinner (for half boarders) is chosen off the menu. Really high quality and believe they were Michelin recommended for 2024. They even gave us a breakfast bag as we were checking out very early. The staff are fantastic, very friendly and can’t do enough for you. This was the case from reception, restaurant to the roof top bar. All were great. The rooftop bar was a brilliant place to sit and watch the sunset and the ferry coming and going. The pool is covered and heated with a separate area for sunbathing. There’s also a couple of saunas you can use. The smallest gripe, it would be good to trim the top of the trees which blocked the view from the sun terrace. Would absolutely stay here again for a chilled and relaxing holiday.

Le meilleur endroit pour visiter la vieille ville. Délicieux petit déjeuner et une vue sur la piscine. Je recommanderais très bien des chambres avec vue sur la mer. Le lit est confortable et les chambres sont assez grandes. Si vous voulez demander une chambre de niveau supérieur, la vue est impressionnante quand vous vous réveillez le matin.

Great location, good equipments, very nice view from the restaurant and pool, good service, good breakfast, staff is nice. The hotel is a bit overpriced for the size, comfort and view of the room. Drinks and meals are also expensive. Prices are unreasonably high all around the city actually.

Excellent hôtel, suffisamment proche de la vieille ville pour une courte promenade jusqu'au palais, mais suffisamment éloigné pour qu'il soit toujours calme et facile d'accès. Le personnel est super et le fait de pouvoir garer la voiture de location pendant la nuit dans le garage a fait toute la différence. Je reviendrai et séjournerai à nouveau ici.

Les chambres sont très confortables et confortables. Le seul déclin est la baisse du prix de la chambre que nous avons réservée. Il y a une baisse de prix de plus de 40 euros le jour de l'arrivée. Nous devons donc utiliser notre match de prix pour réclamer les différences.

The hotel in located is just 20 mints walk from old town. It is close to resturants, supermarket, bus stop and it is right next to joker mall. Rooms are big. The hotel has indoor swimming pool, sauna and steam room at free of cost. Staff is very helpful specially the gentleman in evening shift was very helpful. Normally parking is paid but he did not charged us for parking. The only issued we had was with AC. It was not working properly bur after they fixed it, it was good. I also think room carpet needs to be changed. Buffet breakfast was pretty good with varities of options.

L'hôtel est proche du bord de mer, juste en face et à quelques pas de la gare routière. Il y a un fort sens du design. Certaines options de petit-déjeuner sont en libre-service et d'autres peuvent être commandées. Il y a des restaurants de célébrités Internet à proximité. Les installations sont neuves, mais certaines sont peu pratiques à utiliser. La porte du sauna est en verre, ce qui est un peu gênant. De plus, l'hôtel n'a pas été nettoyé à fond et les poubelles de la chambre n'ont pas été évacuées le premier jour. Généralement adapté aux touristes qui vont à la plage.

C'est un séjour fantastique. Mes parents ont eu une merveilleuse vacances dans cet hôtel confortable. Tout était vraiment parfait d'emblée à la fin! ❤️ Un grand plus est le personnel merveilleux et agréable, qui a fait le séjour extra spécial. Le petit déjeuner était super et il y avait quelque chose pour tous. En outre, l'hôtel est magnifique, propre et très confortable, et la position près de la plage est tout à fait fantastique. Merci beaucoup à tout le personnel incroyable pour un séjour si beau! Voici, vous serez ravi de revenir. Merci supplémentaire à la mairie qui était plus que seulement la mairie 🌸☀️