Hôtels avec Spa à Bay of Plenty, Nouvelle-Zélande

I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.

I'll start with the things I liked. The breakfast buffet. It was nice to have a quick way to get a good breakfast at the hotel. The decorating in the lobby was very nice. Now the not to nice parts: The room was cramped with 2 queen-sized beds. (Though it did have a refrigerator and kettle.) I opened the curtains to be surprised by shredded sheers. The wi-fi was very poor. The access is not handicap accessible. The front steps did not have a railing. The ramp was great for luggage, but would not have accommodated a wheelchair. (I have bad knees and use a cane.) They seems understaffed. A common problem throughout our trip. But the staff was helpful. They acknowledged the torn sheers and have plans to replace them all.

Nous avons réservé pour 2 nuits, les lits étaient comme des roches, autant de bruit (de meubles en mouvement, les enfants criant et les gens jouant à la piscine dans la réception) que nous ne pouvions pas dormir. Le restaurant est très confortable et très confortable. Expliqué au personnel de réception l'expérience que nous avons et que nous voudrions vérifier un jour tôt et obtenir un remboursement à la seconde nuit si vous ne pouvez pas dormir. Reception très sympathique et remboursé la 2e nuit. Ils ont été envoyés à la maison pour les émissions de l'équipe de la police. Je dis que son personnel de réception n'avait pas accepté de questions. Sa réponse était: « Non. Non, elle n'a pas non plus l'autorité de le faire. Vous la menacez sur le site. Vous avez séjourné et vous avez demandé des excuses pour demander de l'argent, ce qui n'est pas acceptable et non approuvé. » Je m'excuse en fait à l'agent pour ne pas pouvoir se régler avec le gestionnaire et elle était très sympathique et utile. Comme d'autres l'ont noté, le parking et la fermeture de la porte sur la pièce ont continué à être enfoncés, de sorte que nous avons dû mettre un tableau devant la porte pour la sécurité.

First stay was 3 years ago when it was still a Holiday Inn. We enjoyed the pools and nearby attractions. Came back this time around for the same reasons. Kids enjoyed the heated pool. And we adults find it soothing after a long day out. When pool towels run out, reception was glad to replenish. We were at a deluxe queen queen room facing the carpark. Room looked tired. Bathroom was even worse. Mould on the grouting and sink had lime scale. Turning the tap was bound to give you a splash. Other than than, room was clean and tidy. Staff were friendly. And doing the best they can on a busy long weekend. Carpark can get full on a busy weekend, you almost dont want to go out for dinner.

It didn't start well - my room was next to the night gate whose keycard lock is kaput and if it was not closed carefully it closed with a clang. My phone call to the night manager (reception closes early) to change rooms was ignored. But next morning the front desk staff was most helpful in changing my room to a quieter one. Avoid rooms 11 and 12 if you can. The hostel itself is modern, well set up and well located. The kitchen is spacious and well equipped. The dorms are small but the ensuite facilities are good. The bunks are comfortable and come with a reading light and privacy curtains. The hostel is located a few blocks from the tourist center around the lake shore and from the supermarket in the Central Mall. It is also just across the road from Kuirau Park, a geothermal area in the heart of Rotorua. Relax and soak your feet in the thermal footbath. Parking was not a problem. Haupapa Street outside the hostel has metered parking from 9 to 5 Mon to Fri and 9 to 12 Sat. Outside those hours parking is free and unrestricted. Across Ranolf Street on the edge of Kuirau Park there is unrestricted free parking at all times - get in early to claim a spot. Hostel staff also told me that they have off-street parking for $15 a night. Security is not great - the broken gate lock means that the common areas are open to anyone, but the rooms are secured by keycard locks.

J'ai séjourné à l'hôtel Sudima Lake Rotorua pendant trois nuits, en attendant une conférence, et le Sudima a été choisi comme le plus cher des quatre énumérés par les organisateurs de conférence. Les chambres sont à la fois agréables et agréables. Il y a une personne sur le bureau de réception et un seul autre enregistrement avant moi. Le rentrée a pris un temps apparemment interminable, mais cela peut se produire pour n'importe quelle raison. Mon rentrée a semblé normale, mais l'expérience a ensuite été « venu à la custard ». J'ai assigné une chambre au troisième étage, j'ai dû aller avec mon sac à la chambre. Là, la carte magnétique de porte ne s'ouvre pas. Je suis retourné au troisième étage et, oui, les cartes de la porte ont ouvert la porte cette fois. Le matériel qui entoure la salle a montré que cette personne était également un participant à une conférence. (Interessant, il y avait une demi-bouteille de whisky sur une table, mais malheureusement c'était un mélange et pas un seul malt, donc il n'y avait pas de tentation de prendre quelques bourdons.) Avec le téléphone de la chambre, j'ai appelé le numéro de réception, mais il n'y avait pas de réponse. Anxieux que le résident de la chambre puisse retourner Je retourné une fois de plus au bureau de réception pour être fourni avec une nouvelle chambre et les cartes de porte correspondantes. Le 3ème étage a finalement été accueilli par une occupation de chambre valable à l'hôtel Sudima Lake Rotorua.

The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.

We camped in a powered lot. The campsite was really easy to find and only 5/10 min drive from the centre of Rotorua. Everything was clean and there were plenty of toilets/showers and other facilities. They also have pools including some hot pools which is a lovely addition. We had a great time camping here and would definitely come back again!

They have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle.

It's a big and beautiful property with a lot of good staff. It is very near to market, gardens and all the experiences nearby. For Indian tourists, there is a Gurudwara just behind the hotel and swaminarayan temple is 5 minutes walk. I used to visit the small and beautiful rose garden quite often which is 1 minutes away. The rooms are big and nice. They have suit rooms also which is quite good and specious. Almost all the bathrooms have bath tub. The hotel has a hot water swimming pool and 2 spa pools also. It has a restaurant that opens for limited time only. It has a lot of space around reception and pool to sit, relax and talk....It has small and medium size conference room also. They have a gym also but the most important thing is their staff. All of them were very cooperative and polite. Will stay there any day....you can park your car for free in It's big parking area, that is rare in Newzealand.

I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.

I'll start with the things I liked. The breakfast buffet. It was nice to have a quick way to get a good breakfast at the hotel. The decorating in the lobby was very nice. Now the not to nice parts: The room was cramped with 2 queen-sized beds. (Though it did have a refrigerator and kettle.) I opened the curtains to be surprised by shredded sheers. The wi-fi was very poor. The access is not handicap accessible. The front steps did not have a railing. The ramp was great for luggage, but would not have accommodated a wheelchair. (I have bad knees and use a cane.) They seems understaffed. A common problem throughout our trip. But the staff was helpful. They acknowledged the torn sheers and have plans to replace them all.

Nous avons réservé pour 2 nuits, les lits étaient comme des roches, autant de bruit (de meubles en mouvement, les enfants criant et les gens jouant à la piscine dans la réception) que nous ne pouvions pas dormir. Le restaurant est très confortable et très confortable. Expliqué au personnel de réception l'expérience que nous avons et que nous voudrions vérifier un jour tôt et obtenir un remboursement à la seconde nuit si vous ne pouvez pas dormir. Reception très sympathique et remboursé la 2e nuit. Ils ont été envoyés à la maison pour les émissions de l'équipe de la police. Je dis que son personnel de réception n'avait pas accepté de questions. Sa réponse était: « Non. Non, elle n'a pas non plus l'autorité de le faire. Vous la menacez sur le site. Vous avez séjourné et vous avez demandé des excuses pour demander de l'argent, ce qui n'est pas acceptable et non approuvé. » Je m'excuse en fait à l'agent pour ne pas pouvoir se régler avec le gestionnaire et elle était très sympathique et utile. Comme d'autres l'ont noté, le parking et la fermeture de la porte sur la pièce ont continué à être enfoncés, de sorte que nous avons dû mettre un tableau devant la porte pour la sécurité.

First stay was 3 years ago when it was still a Holiday Inn. We enjoyed the pools and nearby attractions. Came back this time around for the same reasons. Kids enjoyed the heated pool. And we adults find it soothing after a long day out. When pool towels run out, reception was glad to replenish. We were at a deluxe queen queen room facing the carpark. Room looked tired. Bathroom was even worse. Mould on the grouting and sink had lime scale. Turning the tap was bound to give you a splash. Other than than, room was clean and tidy. Staff were friendly. And doing the best they can on a busy long weekend. Carpark can get full on a busy weekend, you almost dont want to go out for dinner.

It didn't start well - my room was next to the night gate whose keycard lock is kaput and if it was not closed carefully it closed with a clang. My phone call to the night manager (reception closes early) to change rooms was ignored. But next morning the front desk staff was most helpful in changing my room to a quieter one. Avoid rooms 11 and 12 if you can. The hostel itself is modern, well set up and well located. The kitchen is spacious and well equipped. The dorms are small but the ensuite facilities are good. The bunks are comfortable and come with a reading light and privacy curtains. The hostel is located a few blocks from the tourist center around the lake shore and from the supermarket in the Central Mall. It is also just across the road from Kuirau Park, a geothermal area in the heart of Rotorua. Relax and soak your feet in the thermal footbath. Parking was not a problem. Haupapa Street outside the hostel has metered parking from 9 to 5 Mon to Fri and 9 to 12 Sat. Outside those hours parking is free and unrestricted. Across Ranolf Street on the edge of Kuirau Park there is unrestricted free parking at all times - get in early to claim a spot. Hostel staff also told me that they have off-street parking for $15 a night. Security is not great - the broken gate lock means that the common areas are open to anyone, but the rooms are secured by keycard locks.

J'ai séjourné à l'hôtel Sudima Lake Rotorua pendant trois nuits, en attendant une conférence, et le Sudima a été choisi comme le plus cher des quatre énumérés par les organisateurs de conférence. Les chambres sont à la fois agréables et agréables. Il y a une personne sur le bureau de réception et un seul autre enregistrement avant moi. Le rentrée a pris un temps apparemment interminable, mais cela peut se produire pour n'importe quelle raison. Mon rentrée a semblé normale, mais l'expérience a ensuite été « venu à la custard ». J'ai assigné une chambre au troisième étage, j'ai dû aller avec mon sac à la chambre. Là, la carte magnétique de porte ne s'ouvre pas. Je suis retourné au troisième étage et, oui, les cartes de la porte ont ouvert la porte cette fois. Le matériel qui entoure la salle a montré que cette personne était également un participant à une conférence. (Interessant, il y avait une demi-bouteille de whisky sur une table, mais malheureusement c'était un mélange et pas un seul malt, donc il n'y avait pas de tentation de prendre quelques bourdons.) Avec le téléphone de la chambre, j'ai appelé le numéro de réception, mais il n'y avait pas de réponse. Anxieux que le résident de la chambre puisse retourner Je retourné une fois de plus au bureau de réception pour être fourni avec une nouvelle chambre et les cartes de porte correspondantes. Le 3ème étage a finalement été accueilli par une occupation de chambre valable à l'hôtel Sudima Lake Rotorua.

The positives first: The hotel is not terrible. It was not our first choice, but we ended up booking here, as well as booking our friends we were meeting here and another couple joined us for one night and paid for a room. We alerted the manager and he put us all on the the same floor, with a lake view. The room was clean. A little tight on space, but this is not a negative. Staff were friendly. The negatives: NO HOT WATER!! We stayed for 4 nights. One person out of 6 had a hot shower, as he showered just after we arrived. That was the last hot shower. The water was progressively colder, each day. And it was the whole hotel. This was the topic of conversation with every other hotel guest we happened to meet in the lift. We complained, every day. At each stage, we were told they were... waiting for someone to turn up...the problem was fixed but because everyone kept using the water it could not warm up...the problem was not fixed, they were waiting for someone from somewhere else. I think they had no idea and I did feel sorry for the staff, but a hot shower is absolutely a basic requirement. At no stage was there a note slipped under the door to apologise and ask us to bear with them. It was incredibly frustrating. It seems petty after this to mention the bathrooms also need a bit of care and smell very mildewy, but if it were not for the hot water issue, this would have been my main complaint. The last thing to mention, it rained the whole time we were there and the Ibis has no lounge area. We ended up sitting in one of the rooms, as a group, having a natter, like high schoolers. This is more of a Rotorua problem, though, as Rotorua seemed to shut down early and there was no where to just chat, in the evenings. Ibis Rotorua is not somewhere we will stay again.

We camped in a powered lot. The campsite was really easy to find and only 5/10 min drive from the centre of Rotorua. Everything was clean and there were plenty of toilets/showers and other facilities. They also have pools including some hot pools which is a lovely addition. We had a great time camping here and would definitely come back again!

They have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle.

It's a big and beautiful property with a lot of good staff. It is very near to market, gardens and all the experiences nearby. For Indian tourists, there is a Gurudwara just behind the hotel and swaminarayan temple is 5 minutes walk. I used to visit the small and beautiful rose garden quite often which is 1 minutes away. The rooms are big and nice. They have suit rooms also which is quite good and specious. Almost all the bathrooms have bath tub. The hotel has a hot water swimming pool and 2 spa pools also. It has a restaurant that opens for limited time only. It has a lot of space around reception and pool to sit, relax and talk....It has small and medium size conference room also. They have a gym also but the most important thing is their staff. All of them were very cooperative and polite. Will stay there any day....you can park your car for free in It's big parking area, that is rare in Newzealand.

La position de l'hôtel est bonne 👌 Silence 🤫 Confort 😌. Le personnel du service de l'hôtel est chaleureusement amical ✌️ manger 🍽️ achat 🛍️ est très pratique. Il n'est pas trop loin des attractions.

Travelled for a 21st Birthday We Travelled with our 96yr old Mother & we were given a very roomy unit with a disability shower & chair which was really appreciated. The beds were comfortable with beautiful crisp white sheets. There was everything that you could have wanted & will definitely be making it our go to Motel as we travel to Tauranga often to visit family.

[Emplacement] L'emplacement de l'hôtel est au nord de la ville de Tauranga, mais il n'est pas loin, à environ 800 m. [Service] Le service est correct, car je suis arrivé tôt, j'ai commandé du café dans le hall et j'ai attendu un moment. Après cela, la réception a obtenu la carte de la chambre pour vous trouver et a dit que la chambre était prête. [Santé] Globalement bon [Installations] L'hôtel n'a pas du tout d'isolation phonique. Les installations super bruyantes sont trop vieilles, mais ça ne casse pas. L'hôtel ne fournit pas de brosses à dents ni de chaussons. Il ne fournit que du shampoing, du revitalisant et du savon. Si nécessaire, vous pouvez demander à la réception. (J'apporte mes propres articles de toilette et pantoufles) Le climatiseur a un bruit sérieux. La position de la prise n'est pas prévue sur le lit. Il est trop gênant d'aller dans la salle de bain de charge sous le téléviseur. Le design du lavabo dans la salle de bain est particulièrement peu profond et démodé. Problème de parking souterrain et extérieur gratuit pour l'hôtel, mais le sous-sol doit trouver des places de stationnement non réservées ou il sera remorqué Après que le check-out de suivi se soit plaint, l'hôtel a envoyé deux petits-déjeuners, mais le type de petit-déjeuner était trop petit ... vous savez, mais après tout, je ne veux pas de l'argent.

Loved this hotel! Simon was very welcoming and incredibly accommodating especially with providing a cot for our toddler and making sure we had enough blankets etc for him. Beds were super comfy, carpet nice and plush, everything is new! Also loved the eco aspect of the whole place with sensor lighting etc which felt very modern as well as being excellent for the environment. Loved the room access on ground level straight to the carpark which was handy for pram (and I’m assuming wheelchair) access. Would highly recommend!

A environ 15 minutes à pied de la région principale de Kalanga, Un hôtel de voiture est situé près d'un golfe tranquille. Comme les magasins sont rares, vous pouvez avoir des problèmes sur le riz, mais si vous allez à Chicago, vous pouvez choisir de nombreux magasins. Le personnel est très ami, le sourire est très bon ♪ Le bâtiment lui-même semble très vieux, mais l'intérieur est très propre, il ya la télévision, la cuisine, la salle de bains aussi très propre. Je pense que le transport est confortable, car vous pouvez conduire à Banganoue en 6.7 minutes.

We only spent one night here. Good value for money, the beds were good, having a private spar a bonus after a long day. Very clean and tidy and a comfortable ground floor unit, which we had asked for. Getting to the place when you dont know Tauranga was a mission the last roundabout with traffic lights just before the road was confusing but that's not the fought of the motel. It did say coffee machine on advertising, no plunger or machine but plunger coffee provided...... so it may have been taken. If we were staying longer I would have asked them about it. Over all comfortable.

Booked last minute as a birthday treat. Did not realise on booking that you had to check in before 6pm, I called at 5.55 to let them know we were 10 minutes alway but no answer. Arrived just after 6pm, had to call the after hours we were meet by a man, we had already prepaid the room which was $266 for a bottom floor, one bedroom apartment. He told us we needed to pay a bond which I assumed would be $50-$100. We had to pay a $250 bond upfront to stay here. That was our dinner and activities money for the night. So had to cancel our plans. The room was dated, there was no body/hair wash left. There was no milk in the fridge so couldn't make a hot drink. As others have mentioned there are signs all over the room about extra charges, if you ring them after 9pm for anything you will get charged, if you leave anything in the room you will be charged and even more unnecessary fees. Tiny rubbish bin. The room was a good size but the headboard on the double bed isn't attached so everytime you turn over it bangs and so when you are there for a child free night you can imagine how much it was banging. It was right next to the road and it was a raining miserable night and it was loud, cars driving past, people walking/running past you can hear everything, image it during the busy season. The noise from the above room you can here people walking around. We were quite disappointed so I had a look at the other reviews this morning and I really wish I had of read them before booking here :( On check out which you had to wait as they are only there at reception between 8.30-10am on weekends. I asked the man to refund my $250 bond and he said that he can't and it won't be refunded until about Tuesday but it can take 10 business days. We had said about the missing amenities and he didn't care. Then we asked about all the bad reviews and he started getting angry. My husband reliased we had left a bag in the room and wanted to go get it and as we were approaching the room my husband made a comment about no wonder you have so many bad reviews and he told my husband to shut his mouth and he locked the room door and said to get out! He was not going to allow us to go back into the room to get our things. And said to ring the police if we wanted our stuff back. By this stage my husband was really mad and I ended up needing to call the police so they could go get our stuff from the room. Our uber driver had shown up and manager/man on reception had disappeared and some other lady that was obviously to what was happening came out and I said can I just get the key and I'll go get our stuff since we don't actually have to check out until 10am and she was saying I can't, I don't know what is happening. A couple minutes later she comes back in with our bag and continued to argue. Even the uber driver heard it and he is a 70 year old man and he came in to the reception and said they should not of been treating customer how they treated us. I will be going to

This place is amazing. The units are newly renovated, VERY clean and VERY functional! All the cooking facilities you need, even a coffee maker and milk frother. The beds are comfy, the AC unit works a treat, the couch and chair nice and soft, and the hosts! Theyre so friendly and amazing. I loved my stay here and when back in Tauranga I will most definitely be staying here again. There is roadworks right outside and couldnt hear anything once inside. Its literally 2 minutes from the hospital, even with heavy traffic and alot of roadworks. Just an absolute pleasure staying here. P.S. To the hotel hosts and staff..i was meant to leave a note before we left as we left before the office opened. But thank you so much for making what is usually a very hectic time for us a real breeze. We felt very comfortable and looked after. I wish all the best things for you guys! Thanks again.

Pros: CBD emplacement confortable, confortable, spacieux, personnel ami, parking gratuit. Vous pouvez juste quitter la voiture au motel et marcher tous pour aller à dîner. La chambre a une belle salle de bains. J'ai accidentellement quitté mon téléphone et ils m'ont envoyé de retour. Cons: Certaines chambres familiales sont connectées aux chambres à proximité avec une porte fermée. (Une autre fois que nous étions restés, nous n'avons pas eu ce problème parce qu'il n'y avait pas de porte de connexion) Si vous voulez du lait, vous devez le demander ou ils ne vous le donneront pas.

We stayed in beachfront spa villa. The unit is better than what is shown in the pictures, spacious bathroom with large spa looking out towards the beach, bright room with comfortable bed and the best thing of all is 'out of this world' view of Papamoa Beach. There is a short path leading from the deck to the beach (no roads to cross). We enjoyed eating fish and chips on the deck. We also had breakfasts in cafe Gather just across the road and dinner in Lantern. Both places were very good! The holiday park is walking distance from Papamoa Plaza with all the shops nearby. You can also hire bikes at the reception.

Fabulous place to stay. Our apartment was spotless, the kitchen was well equipped and the beds (I need one of those pillows) were extremely comfortable. Close to all amenities, you can just walk therefor a bit of shopping, the supermarket or dinner out. Accommodating staff and overall, highly recommended for a holiday or getaway weekend.