Loft Astoria

Convenien place

ÉVITER ÉVITER ÉVITER. Nous avons réservé cette propriété parce que nous avions vu les photos et l'emplacement, nous voulions nous reposer après notre séjour en camping et récupérer. Dès notre arrivée, nous nous sommes sentis induits en erreur. Le bâtiment qui s'appelle LOFT Astoria est incroyablement laid et mal entretenu. Le hall manquait de détails réels ou d'éclairage adéquat, et il sentait l'eau de drainage sale. L'hôtel ne nous avait pas informés qu'il n'y avait AUCUN ASCENSEUR FONCTIONNANT pour un appartement du quatrième étage et j'avais une cheville blessée. Nous avons appelé pour voir si nous pouvions obtenir de l'aide pour monter les choses ; mais il n'y a AUCUNE RÉCEPTION ni personne de garde pour s'occuper de la propriété ou des invités. Pendant que mon copain transporte tout, nous commençons à entendre des hommes crier à l'intérieur du bâtiment, pas de lumière dans les escaliers même en pleine journée et le sol de la passerelle complètement trempé d'eau sale. L'intérieur du bâtiment ressemble à une prison, en béton apparent, etc. L'intérieur de l'appartement, bien que bien meilleur, ne valait toujours pas le prix que nous avons payé. Il y avait de l'eau qui sortait du sol quand on marchait dessus, du matériel de cuisine mais certainement pas suffisant pour cuisiner, des couteaux émoussés, une cafetière mais pas de café, une vieille bouteille de shampoing remplie de vieux savon dans la salle de bain, un sol sale et traversant. aux fenêtres le bruit des camions de pompiers qui explosaient toutes les 10 minutes. Pour couronner le tout, ils facturent un supplément pour le nettoyage, pour le changement des serviettes, et au lieu d'avoir une réception pour vous aider, ils ont une liste des suppléments qu'ils sont prêts à payer. La direction est irrespectueuse et ne comprend pas ce qu'est l'hospitalité. Nous vous recommandons de vous épargner ces ennuis et de réserver ailleurs.

Not usually one to moan or write bad reviews but wanted to make people aware so they weren’t as let down as we were. Very disappointed. Nothing like photos. Check in process very complicated (have to email them your passport & card details to get code to enter building as no reception). Entrance way looks extremely dodgy, with broken glass door and mirror. Weird public balcony area that stinks of fags as guests are allowed to smoke there. Arrived to our room door to find a can and a glass full of fag ends on our windowsill. Room was very dirty, stained furniture, broken cupboards, broken blinds, dirty bedding, air conditioning didn’t work, windows not sound proof at all so kept awake by traffic, only get 1 key card so if you decided to go out separately you both wouldn’t be able to get back in. Didn’t get a single clean/towel change for the 4 nights we were here and one of the beds wasn’t even made up when we arrived, had to email them to get someone to come and put bedding on it, to then we walked in on by the maid at 5pm who just waltzed in, put the bedding on and walked out slamming the door. The shower does not drain water and leaves a pool, which you are given a mop and bucket and expected to clean the water yourself. Kitchen appliances OK but stove was dirty, dishwasher had no tablets to use and a nespresso coffee machine with no coffee pods provided. Emailed to ask if we could extend our checkout time or store our bags somewhere as we have to be out by 10am but our flight isn’t until 8pm, but had no response. Real real shame as we were so excited to come to this apar**ent as it looks beautiful on the photos (furniture and bedding completely different from photos). The space has such potential but has been a real let down as it just seems like nobody cares about the property. Would’ve given a 0 out of 5 but here are the positives: the room is a good size and it is a good location. smart TV so can login to netflix/youtube etc. main bedroom mattress fairly comfy. walls seem to be pretty soundproof as can’t hear neighbours. AVOID.

Sold as a loft apar**ent with a beautiful garden f terrace. The garden had absolutely no furniture contrary to what was advertised, they said they’d send some over - didn’t do so and lied stating we’d said we didn’t want any, then changed the story to having none available. There is no curtain on the “second bedroom” which is actually just a cupboard with what is supposed to be a double bed but is in fact two single mattresses wall to wall. No curtain meant I was very exposed to all people staying with us walking past the room to the living room or to the bathroom. There were no bowls or wine glasses. The microwave doesn’t have a button on it to press start meaning it’s unusable. The iron/ironing board is unusable. It’s not a cheap apar**ent, we went there for a 50th birthday, but it was far from luxury as it’s sold. Loft Astoria haven’t responded to any complaints made during or after our stay. Don’t waste your money!

We had been waiting 3 years to go to Budapest for a big birthday celebration and we finally made it over there in June 2023. We had paid for 4 night in 2020 but accepted 3 nights stay for Delux Loft Apar**ent with Terrace with the understanding we had 2 kingsize bedrooms and an outside area to sit out on. The apar**ent was far from "Delux".. tired and worn out rug and furniture, broken sofa bed, 1 wine glass , no bowls, no pans, no hangers, stained kitchen area, bucket and mop left behind, broken shower, broken ironing board, broken microwave and dishwasher! The 2nd room was a cupboard with 2 thin single mattresses and no curtain or screen to block put the light. But the most annoying thing was that there was nothing to sit on out on the terrace. We had paid for a terrace with comfortable garden furniture so we could enjoy drinks together in the evening.. Reception said they would sort the following but then made up excuses and came back with nothing. We paid extra to have this addition to the apar**ent and yet they refuse to refund us .. they advertised a beautiful terrace but it was anything but. So disappointed in our stay here and I would definitely not recommend these apar**ents to anyone going to Budapest. Very tired, worn out and over priced..

Great points Price is fair, nothing to say, the place looks really nice and is big enough. The position is super strategic. Downs The bad is really uncomfortable, some ikea sub model. Pillows are really bad. Windows do not isolate properly from the noise outside No courtesy kit, no soap, no water in bottle.. no caffee or tea... really greedy. No reception service all do yourself. No housekeeping service during the stay...

Terrible! Every piece of furniture has stains, carpet is stained, walls are dirty, showers are moldy, mold on the ceiling from a water leak, cobwebs all along the ceiling, strong smell of cigarettes. This place need s a total makeover to be acceptable. It was so bad that we left after the first night. I complained to the woman who I had booked it through (Nora) and requested a refund since it was totally unacceptable but she would not even respond to my texts at all. Don't believe the pictures or the positive reviews! They must be paid reviews!

Booked last minute and so pleased we chose the loft Astoria. Location was absolutely perfect for us with access to the main bus and metro routes outside the front door. The view from the glass fronted apar**ent was stunning, we found ourselves watching the busy city at night into the early hours. An issue on my behalf with the self check in was rectified immediately after a quick call. The apar**ent was warm, clean and in perfect order. As with all city apar**ents and travelling with my wife I was slightly concerned about our safety when coming to and from the entrance, particularly in the early hours - the key pad entry and internal locked doors put our minds at ease, that and the fact we felt completely safe throughout our whole stay in general around the city. If you are wanting to sample the hustle and bustle of the city and want to return to a modern, clean and safe City apar**ent then this is perfect. We will definitely stay here again on our next visit - thanks, the apar**ent played a great part in making our trip perfect. Mark