Chimelong Hengqin Bay Hotel (Changlong Flagship Store)

En tant qu'hôtel cinq étoiles, les installations matérielles sont vraiment anciennes et le service n'a pas suivi. J'ai demandé à trois employés de la réception l'explication de la priorité d'une heure pour les clients de l'hôtel pour entrer dans le parc, et il y en avait trois différents. explications! Ce type de qualité de service et cette attitude de service doivent vraiment être améliorés. Il est recommandé de renforcer la formation du personnel. La qualité des logiciels et du matériel n'est vraiment pas digne du prix de la chambre, et on a également l'impression que le magasin fait de l'intimidation. clients!

Notez que le parc aquatique intérieur de l'hôtel est pratiquement fermé et que seul un petit nombre d'installations de divertissement pour enfants sont ouvertes. J'ai demandé au personnel, probablement parce qu'il fait trop froid, et la piscine à vagues est pleine d'eau froide lorsqu'elle est ouverte. Quoi qu'il en soit, , si vous venez au parc aquatique couvert Si c'est le cas, ne venez pas. A notre arrivée la veille, nous avons été informés que l'hôtel était complet et n'enverrait de SMS avec le numéro de chambre qu'après 15 heures. Nous sommes donc allés au parc pour nous promener et avons attendu jusqu'à 15 heures à notre retour. jusqu'à l'hôtel. Nous avons constaté que la chambre était déjà prête et qu'il n'était pas nécessaire de se promener dehors. Le petit déjeuner est plutôt bon, avec de nombreuses variétés et l'hygiène est moyenne. Il y a eu un incident à la réception lorsque nous sommes allés au parc aquatique. La réception s'est assurée de vérifier notre heure de réservation et a déclaré que les réservations effectuées après le 1er janvier n'incluaient pas les billets pour le parc aquatique. Plus tard, nous sommes allés à la piscine couverte, l'eau était très froide et il n'est pas recommandé de jouer.

Tout d'abord, je dois aimer le service client de Ctrip et le responsable de service du responsable du hall de l'hôtel 👍🏻 ! Initialement réservé le 15ème pour certaines raisons, le 15ème hôtel n'est pas ouvert au public. Plus tard, après négociation, l'itinéraire a été modifié au 13e. L'hôtel a surclassé la chambre avec vue sur la mer gratuitement et a fourni un petit-déjeuner buffet, ainsi qu'un départ tardif avec une poupée dauphin ! Je suis très satisfait de l'itinéraire ! La vue de la chambre vue mer est super ! Vous pouvez voir les dauphins depuis le balcon ! Les enfants sont également très heureux !

While unfortunate that the weather is not optimal during our visit, the room size and quality is certainly appreciated. It is however noted that it is a bit far from the city, and the the in-resort catering is quite expensive compared to other resorts in mainland China.

very very good very very good very very good very very good very very good very very good very very good very very good

The perfect base camp for a few days of theme park adventuring. It’s not a subtle or understated hotel, but that’s also not what the designers were going for. A wonderfully ostentatious lobby, beautiful surroundings, reasonable variety of food choices given that it’s in a theme park resort, and (most importantly) within easy walking distance of two world-class theme parks. Oh, and actual dolphins. *and* I could watch Ocean Kingdom’s fireworks display from my balcony. For the sheer variety of things nearby, the size of the room, and the quality of the surroundings, I’m amazed that my stay was as affordable as it was. If I ever go back to the resort, I’ll be staying on site again.

Saw man smoking inside the elevator, it’s family type hotel, I don’t see any forbidden sing to not allow to smoke inside the building Territory is huge, sometimes complicated to find

We had a wonderful time at chimelong. I booked a room for 3 with tickets to circus and ocean kingdom. Best decision worth the price. Break fast has plenty of options. Room is clean and spacious. The cleaning staff are so friendly and easy to deal with. We stayed in seahorse wing and an elevator near our room was so convenient. Perfect time to travel too. Not too hot or cold and less people.

This hotel was available of the three or four within the park area. There is a shuttle bus which takes you to the Chimelong spaceship and the amusement park. I bought a ticket for the spaceship and thought it was also for the amusement park, so that might have been a translation confusion. I think the area in general is a bit overpriced, but I also think the value of the amenities at this hotel were better than the rest of the hotels. I still walked around the other hotels. It reminded me of back home and Vegas going to Circus Circus. There are really nice pathways to walk around as well as a boat ride. The views and nature spots are found everywhere. I only gave a four on the cleanliness because I feel that some of the furniture is older, and I don’t understand what’s going on with the empty parking lot space outside of the window. One thing I did notice was a water bottle which was not sealed. Easy to miss from housekeeping because the cap was on tight. Also, even though I got the twin room, I didn’t have any children with me. There should probably be some rooms that are geared towards adults only. I referred the hotel to some friends with children where I live, but I don’t think it was necessary to have children slippers and bath robes and bathroom supplies. The whole area is designed for families, but occasionally there will be a solo traveler. I chose this hotel because there was a full bar inside of it with entertainment, and that was great. The lounge staff were amazing and attentive, aling with the buffet staff. I am suggesting more Buffet items without pork/meat. I think all hotels in this area should go down in price by about 200 RMB. There are so many people working there that it’s surprising things like check-in lines, water facility, furniture wear and tear, or updated QR codes on room service cards can be updated. Adding some basic beverages in the refrigerator, or sugar sweetener with the kettle are things that a hotel room priced over 1000 should have. Aside, all staff were on alert, and so were the characters and toy sale people. The shops were good with neccessities/souviniers. Beautiful place, but i did not swim in the water world. I took the ferry into the port specifically to see the spaceship area, and that was a pretty neat place with the food street despite an over the top ICBC stage. The Chill House on the water is also 2.6km away, so i had three good meals and drink sessions in the area. Personally, I would do some special marketing advertisement towards school employees in neighboring cities so they can see the area for weekends and field trip purposes.