Le restaurant a été très bien accueilli et très confortable. La position de l'hôtel offre une vue magnifique sur les montagnes, en particulier du salon du ciel. La chambre d'hôtel était de bonne taille et il était super pour se détendre sur le balcon avec une vue sur le jardin / terrain des hôtels et le côté montagneux environnant.
The hotel location is quite strategic, near Yogya Junction and Grage Mall and it has free shuttle to and from train station! The service is great and the food quite tasty while the vegetables and fruits are always fresh everyday.
It is easy to access to the mall and hotel. The security of the hotel need to be improved. Many persons can enter the hotel easily, although maybe they are not guests. Maybe they are people coming to the mall but want to enter the hotel. The guard must instruct them to enter through scan equipment. Thank you.
My stay at Swiss-Belresort Dago Heritage was pure bliss. The elegant room, mountain breeze, and panoramic views created a peaceful retreat. I loved the cozy ambiance and top-notch service. The location near Dago’s attractions made exploring easy. A perfect blend of luxury and nature—highly recommended.
I recommend this hotel for family trip, kids friendly, there is outdoor kids playground, indoor game play room. Food is Good, View from Room nice, all items is good.
All your staffs are absolutely stunning and very inspiring. They are great workers they deserve more applause and honorarium.
Im in the field of hospitality industries also and I experienced an amazing feeling in your Hotel
Keep it up.. Allahumma baarik
Faisal Al Filibiny
Nothing special about the place — service was just so-so and the amenities were weak.
The onsen water was not hot enough, and the steam room was out of service. Swimming pool was like kids playground
Breakfast was okay, but the coffee was not tasty.
This was my third time staying at this hotel. It's good to stay in the executive room. Unfortunately, it's hard to say that it's great for the price.
The facilities and services are poor for a four-star hotel. But there's no better place to stay than here in cirebon.
Breakfast is a local meal. It is not enough for foreigners to eat.
There is a swimming pool, but I cannot swim because I cannot wear a swimsuit because it is an Islamic country. So there are no people in the large swimming pool.
The staff always smiles and feels kind.
I recently had the pleasure of staying at Hilton Bandung, and I must say it was an exceptional experience from start to finish.
The room was incredibly comfortable, spacious, and well-maintained, offering everything needed for a relaxing and enjoyable stay. The bed was cozy, the amenities were top-notch, and I genuinely looked forward to returning to the room after a long day.
One of the highlights was the fantastic selection of food. Whether at breakfast, in the café, or through room service, the variety and quality of the dishes exceeded expectations, and every meal was a delight.
What truly stood out, however, was the outstanding service from the entire team. From the warm and professional staff at the reception counter, to the friendly and attentive team in the café, and even the courteous and welcoming staff at the entrance lobby, everyone went above and beyond to ensure a great stay.
Hats off to the Hilton Bandung management for cultivating such a high standard of hospitality. You’ve created a hotel experience that guests won’t soon forget.
Highly recommended for anyone visiting Bandung, whether for business or leisure. I will definitely be back!
I really love the location of this legendary hotel in Braga. After a long day of work, it was such a pleasure to take an evening stroll along the charming Braga street, enjoying its beautiful night scenary and lively atmosphere.
However, I was quite disappointed with the service. Although I had specifically requested a non-smoking room, I was assigned a room on a smoking floor. This issue caused an additional delay, making the check-in process even longer. I had to wait from 1 p.m. until 4 p.m. before I could finally enter my room.
Overall, the hotel’s location is excellent and full of charm, but the service quality and room assignment management need improvement.
Très bien
137 évaluations
8,9/10
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9,1/10
Excellent
SSuzzSpacious rooms. Comfortable beds. Good location just next to Bandung Indah Plaza.
Attentive and excellent staffs from the security, the doormen, the reception to the room service.
Big bathroom. Good water pressure and hot water. On the other hand the shower curtain and head need to be replaced. Please consider more safety fittings in the bathroom especially for the elderly.
Lift a little slow to accommodate crowds at times.
Overall nice place to stay.
MMarsatutamaCet hôtel répond à nos attentes, bien que nous n'ayons pas essayé toutes les attentes mais le séjour à l'hôtel avec vue sur la ville est étonnant, le personnel était grand et le petit déjeuner aussi bon et jusqu'à présent satisfait à la norme intercontinentale, sûrement reviendra
IInvitéReally enjoyed our stay at Crowne Plaza Bandung. We arrived early and were given early check-in. Room was clean and spacious. Conveniently located 5min walk away from Braga street. Fully-equipped ammenities. Service was great as well, requested bottled mineral water and the staff was efficient in bringing them to our room.
Suggestion for improvement - Soundproofing could be improved. We could hear loud chatters from the interconnecting room beside us during the night. Offer SmartTV in rooms. Being able to screencast or access online apps on the TV would have been great.
Kkokannie_Il y a une raison pour laquelle cet hôtel est classé comme Top 3 sur trip.com. Ses services d'hôtel et de location sont top.
Nous avons passé une journée entière à l'hôtel et nous avons profité de son restaurant Kardon interne sur le toit avec le vent de froid de Bandung.
Les cafés à proximité ont le meilleur nasi goreng et mie goreng indonésie.
Pour les amateurs de golf, il y a cette gamme de conduite et le cours de golf à seulement 5 minutes de route.
Plus important encore, j'aime les fournitures illimitées de bouteille d'eau, comme je l'ai eue pour boire beaucoup d'eau chaque jour.
Le passage à la ville prend environ 30-45 mins dépend de où vous allez.
J'aime cet endroit.
IInvitéTravelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold.
The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets.
For breakfast, everything was delicious and varied. Thank you for your hospitality.
MMatcha-LoverMy stay at Swiss-Belresort Dago Heritage was pure bliss. The elegant room, mountain breeze, and panoramic views created a peaceful retreat. I loved the cozy ambiance and top-notch service. The location near Dago’s attractions made exploring easy. A perfect blend of luxury and nature—highly recommended.
MMonasevineLe personnel très utile et amical que j'ai demandé de mettre à niveau ma chambre dans la suite, et ils lui fournissent des coûts supplémentaires qui sont abordables, ce qui doit être amélioré est le goût et la qualité de leur petit déjeuner, le riz n'est pas humide et assez dur et séché et la variété n'est pas trop, et vous devez également fixer l'équipement de gym que vous fournissez seulement 3 outils et l'un d'eux est brisé
UUtilisateur anonymeEverything is good in this hotel. Really love it a lot and strongly recommend everyone to give it a stay. Though we encountered pillow casing not clean but it was changed promptly.
We stayed at Four Points by Sheraton Bandung for 5 days and 4 nights while exploring Bandung. The hotel’s breakfast service began at 6.00 a.m., which was especially convenient and thoughtful for early-rising guests like us.
We would like to specifically compliment the restaurant manager, Mr Niwan, for his exceptional service. From the second day onwards, he remembered us and thoughtfully brewed milk tea for my husband every morning without being asked. His friendliness, attentiveness and genuine effort to meet our requests—or recommend special breakfast items on the menu—made our dining experience truly a memorable and unforgettable ones.
Having stayed at several five-star hotels across Indonesia, we can confidently say that Mr Niwan stood out. He made us feel sincerely welcomed and delivered excellent and outstanding service throughout our breakfast experiences. His professionalism and warm hospitality reflect the high standards of Four Points by Sheraton.
While all staff members were pleasant and helpful, Mr Niwan was exceptional in going the extra mile and greeting guests with a sincere smile consistently. He is definitely a credit to your team and a good example of how well Four Points Sheraton Bandung has trained and developed its staff.
Thank you for making our stay at Four Points by Sheraton Bandung feel like a home away from home. Thank you Mr Niwan for always delivering your EXCELLENT SERVICES with a smile. We truly enjoyed our breakfast experience in the restaurant.
Lastly, thank you for treating all guests with snacks and AWESOME SERVICES. It was definitely a memorable and lovely stay at Four Points by Sheraton Bandung❤️.
GguestwomanIt will be a long review for this hotel.
Location: it's not in the city center, the way to get here it could have traffic jams at certain times, with some rough patches. But if you’re looking for a quiet, peaceful place with beautiful lake views and a village vibe, this hotel is the perfect escape.
Room: since this hotel is newly built, the room is quite clean and neat. The furniture in some parts already has a dent, and the glass cup is not clean enough.
It will count in the Cleanliness part, although we see it as clean, but at some parts of furniture or amenities it needs more concern, as like the tissue box. A little suggestion from me, the hotel management needs to consider the environment of this hotel because it's too humid, so mold can be easier growing and pop up in some areas.
Breakfast & Restaurant: the breakfast is good enough, they serve indonesian food and a simple western style (toast bread). I got a chance to enjoy dinner there, and I like the fried banana.
Rate, Price, & Payment: They require a deposit of IDR 100,000 at check-in. The hotel prices are very affordable and fair for the service and facilities provided. Food prices at the restaurant are also reasonable, although some items are a bit overpriced. Unfortunately, when I checked in, the EDC machine and QRIS payment system were not working, so they only accepted cash or QRIS/bank transfers to a staff member’s personal account.
Environment & Vibes: The hotel is quiet and peaceful. During prayer times, the call to prayer (suara adzan) from a nearby mosque can be heard, but it is not disturbing. The parking area is spacious, and there is also basement parking available.
They have several meeting rooms & ballroom.
Overall, This hotel is great and value for money. You may try and experience the peaceful vibes here.
IInvitéLe centre de l'hôtel est très bien situé, le centre de l'hôtel est très bien situé, le centre de l'hôtel est très bien situé, le centre de l'hôtel est très bien situé, le centre de l'hôtel est très bien situé, le centre de l'hôtel est très bien situé, le centre de l'hôtel est très bien situé, le centre de l'hôtel est très bien situé, le centre de l' Le personnel était ami, mais il y avait quelques questions telles que la cortina de bains et le drainage de douches clos.
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