I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery.
The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay.
The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in.
I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful.
One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests.
Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.
Great location in the heart of Rotorua, right next door to the lake and Eat Street restaurants and came highly recommended to us, but left us a little disappointed - especially for the price.
Room a little outdated, holes in the blinds which let the light in, dirty grout in the shower and the shower head was broken and the glasses were dirty. I never ever leave a bad review, but after a great experience at 4 other different hotels across NZ this trip, the front desk lady on arrival at the Novotel was not the friendliest - it felt like we were an inconvenience to her. It was check in time and she was the only staff member on with a queue of people.
On a positive note, the bed was comfortable.
We had a generally pleasant experience in Rydges Rotorua. though there were a few drawbacks. The hotel rooms are showing signs of age, and overall cleanliness in our bedroom was just average. A particular letdown was the rusty kettle provided in the room. On the positive side, the hotel offers a good range of amenities, including a heated swimming pool, spa and a children's playroom which are great for families. The buffet breakfast had a good variety of options and was a nice way to start the day. While it's not perfect, this hotel is a fair choice for families looking for a comfortable stay with decent facilities.
We had a comfortable and enjoyable stay at this hotel. The room was clean, spacious, and well-appointed with everything we needed for a short stay.
One thing that would have made the stay even better is if the room had included a washing machine. While laundry facilities were available on-site, having a washing machine in the room would have been much more convenient, especially for longer stays or for those traveling light.
Overall, a great place to stay — clean, comfortable, and in a good location. With in-room laundry, it would be close to perfect.
Il s'agit d'un grand séjour dans un endroit parfait avec de grandes vues et de plages et de marches à proximité. Très recommandé. Un endroit très confortable où ils vous font sentir quelque chose de spécial. Restaurants à proximité, le manuel de l'hôtel est également merveilleux. Absolument aimée et serait certainement revenue. Merci beaucoup.
La location est très centrale et confortable. Le personnel est ami et très utile. La chambre dispose d'un lit confortable et d'une salle de bains luxueuse. Nous avons facturé notre voiture électrique pendant la nuit dans le parc de voiture de l'hôtel. La famille de trois a eu un séjour confortable tout au long de la vie.
Hotel is located at city centre and we found the room to be comfortable and with good basic amenities. No room slipper, shaver like most hotels in Asia, we were provided with shower gel, shampoo, shower cap, vanity kit. Hotel also has gym, pool and hot tub. Overall a pleasant stay with comfortable bed.
The hotel should be renovated not long ago, the room are quite new and toilet is clean.. location is good right opposite the Skyline. And only 10 mins drive to town center.
Not great considering the cost to stay. We had to wait 10 minutes for someone to turn up at the reception, and then we had to ask twice for assistance to check in.
Little to no hot water (tepid would be accurate) meant we had to walk out of the complex (with towels and toiletries) and down the main street and back into another room at the other end of the complex to take showers - both nights! Not at all pleasant as it was quite cold and very inconvenient.
And the spa didn’t work and was out of operation. Probably due to no hot water.
No lift meant lugging suitcases up a lot of stairs and no one to help.
Certainly wasn’t a great place to stay. Think we could have stayed somewhere better at half the price and less trouble.
Très bien
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Très bien
LLeung Yiu Ming EricThe hotel should be renovated not long ago, the room are quite new and toilet is clean.. location is good right opposite the Skyline. And only 10 mins drive to town center.
IInvitéGreat location in the heart of Rotorua, right next door to the lake and Eat Street restaurants and came highly recommended to us, but left us a little disappointed - especially for the price.
Room a little outdated, holes in the blinds which let the light in, dirty grout in the shower and the shower head was broken and the glasses were dirty. I never ever leave a bad review, but after a great experience at 4 other different hotels across NZ this trip, the front desk lady on arrival at the Novotel was not the friendliest - it felt like we were an inconvenience to her. It was check in time and she was the only staff member on with a queue of people.
On a positive note, the bed was comfortable.
WWayneLWYWe had a generally pleasant experience in Rydges Rotorua. though there were a few drawbacks. The hotel rooms are showing signs of age, and overall cleanliness in our bedroom was just average. A particular letdown was the rusty kettle provided in the room. On the positive side, the hotel offers a good range of amenities, including a heated swimming pool, spa and a children's playroom which are great for families. The buffet breakfast had a good variety of options and was a nice way to start the day. While it's not perfect, this hotel is a fair choice for families looking for a comfortable stay with decent facilities.
AAnnM.I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery.
The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay.
The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in.
I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful.
One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests.
Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.
IInvitéClean and nice deco room, lovely water view, spacious bathroom, however, the facilities such as gym and cleanliness in public areas can be improved. As to location, if you drive, that’s no a problem at all, would love to recommend this resort.
UUtilisateur anonymeHotel is located at city centre and we found the room to be comfortable and with good basic amenities. No room slipper, shaver like most hotels in Asia, we were provided with shower gel, shampoo, shower cap, vanity kit. Hotel also has gym, pool and hot tub. Overall a pleasant stay with comfortable bed.
LLyn KhooWe had a comfortable and enjoyable stay at this hotel. The room was clean, spacious, and well-appointed with everything we needed for a short stay.
One thing that would have made the stay even better is if the room had included a washing machine. While laundry facilities were available on-site, having a washing machine in the room would have been much more convenient, especially for longer stays or for those traveling light.
Overall, a great place to stay — clean, comfortable, and in a good location. With in-room laundry, it would be close to perfect.
UUtilisateur anonymeNot great considering the cost to stay. We had to wait 10 minutes for someone to turn up at the reception, and then we had to ask twice for assistance to check in.
Little to no hot water (tepid would be accurate) meant we had to walk out of the complex (with towels and toiletries) and down the main street and back into another room at the other end of the complex to take showers - both nights! Not at all pleasant as it was quite cold and very inconvenient.
And the spa didn’t work and was out of operation. Probably due to no hot water.
No lift meant lugging suitcases up a lot of stairs and no one to help.
Certainly wasn’t a great place to stay. Think we could have stayed somewhere better at half the price and less trouble.
IInvitéL'hôtel est situé juste à côté du spa polynésien et à pied/cycle dans la région géothermique. La chambre était propre et confortable, mais en raison de notre position au premier étage près du parking et de la marche principale, nous avons entendu tout le monde venir et partir. Si vous êtes un léger coucheur, demandez une chambre au sol supérieur, et j'espère que vous n'entendrez pas les gens dans la hall/parking/walkway comme nous l'avons fait. Je dois être honnête, l'odeur de soufre était si forte à l'époque que j'étais en train de rouler et il m'a réveillé de son sommeil mort. Savoir qu'il sent et l'expérience sont deux choses différentes! Pour cette raison, je ne resterais plus ici.
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