Hôtels en bord de mer de Queensland, Australie

Mon séjour a été extrêmement agréable ! La chambre était spacieuse et lumineuse, offrant une belle sensation d'espace. Les équipements étaient complets et bien entretenus, ce qui était très pratique. L'hôtel bénéficie d'un emplacement idéal, dans un quartier de choix à proximité de nombreux centres commerciaux et restaurants. Les arrêts de bus et les attractions touristiques sont accessibles à pied, facilitant grandement les déplacements. La plage est également toute proche. L'hôtel était propre et bien tenu, et le service était chaleureux. En résumé, mon séjour a été confortable et sans souci. Je recommande vivement cet hôtel lors d'un voyage en Australie ; il offre un excellent rapport qualité-prix.

Excellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!

Après ma réservation, le numéro de confirmation n'apparaissait pas et j'ai dû contacter l'hôtel deux fois via Ctrip pour l'obtenir. À mon arrivée, on m'a attribué la mauvaise chambre, ce qui m'a obligé à refaire tout le processus de départ et d'arrivée. Je n'ai reçu qu'un simple « désolé », ce qui était extrêmement frustrant. Sans Ctrip, cette série de problèmes aurait été très difficile à résoudre. Le supermarché en face de l'hôtel est pratique pour les visites et se trouve à proximité. Pacific est un bon endroit pour faire du shopping. L'hôtel en lui-même est correct, sans plus. Si vous devez absolument réserver, il est préférable de passer par Ctrip.

Location: Peaceful surroundings with beautiful views, and conveniently close to shopping centers, theme parks, and a variety of dining options. Room Facilities: Clean, spacious rooms with all the essentials, including refrigerators, microwaves, and comfortable beds. Great value for an affordable stay. Dining Experience: The on-site restaurant provides a pleasant dining experience with a scenic waterfront view. Guest Suggestion: Keep in mind that daily room service, towels, and toiletries come at an additional cost, even for extended stays. You get exactly what you pay for.

Le personnel de la réception était très sympathique et a autorisé un enregistrement anticipé. La chambre était spacieuse, mais les équipements étaient vieillots et auraient besoin d'être rénovés. La baignoire était même une baignoire à jets ! Le petit-déjeuner était varié et délicieux. L'hôtel est juste à côté d'un arrêt de tramway ; on peut utiliser sa carte VISA pour 0,5 $ par trajet, peu importe le nombre d'arrêts. C'est très pratique pour se rendre à Surfers Paradise pour faire du shopping, manger et profiter de la belle plage.

Nous avons adoré notre séjour au Novotel, surtout son emplacement idéal : à seulement 5 à 8 minutes à pied de Surfers Paradise. Le balcon et la vue sont magnifiques (voir photos). Le tramway est à 5 minutes à pied. On trouve d'excellents restaurants à moins de 5 minutes. Nous espérons y retourner bientôt ! Et bien sûr, la piscine chauffée et le spa, ainsi que la salle de fitness (gratuite pour les clients de l'hôtel), étaient un vrai plus.

Very comfortable night sleep, room was clean staff were helpful. Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.

Beautiful gorgeous apartment. We booked the beachfront view and it was absolutely perfect. Unobstructed view of the ocean + tennis courts. Pool was warm, clean and refreshing. Beautful long walk by the beach to Surfers Paradise. Bus stop a minute away to go anywhere in GC. Service by Luke, the young blonde guy at reception was a 2/5. We were given a room that didn't have a working dishwasher & dryer. Luke didn't even attempt to make any suggestions to help us. We had to return the next day to ask the older lady if we could use another dryer as we had a lot of wet clothes from being at the beach daily and at the pool. Our first day, we loaded the dishwasher and left for town only to come back to a flooded kitchen. We cleaned up without making a fuss. Service needs to be better.

This was not our first stay and in the main it was good. We stayed twice on this trip with a stint on Magnetic Island in between. Service on our departure stay was while not bad was marred by the gentleman who was abrupt and less than enthusiastic about being helpful. We arrived in the morning knowing we couldn’t get in until later and were greeted by a friendly and helpful reception attendant. Who said we would let us know by text as soon as a room was available for us. We took that to mean if we could enter our room before the scheduled check in time we would get a message. We never got a message. In fact we had ran out of ways to entertain ourselves and keep cool with just under an hour to check in time. So we went to the reception to assign the room was ready and were grumpily informed our room wasn’t ready and that is why we had not had a text. We understood this could be the case but the summary dismissal was far from reasonable customer service. No apology given we had patiently waited for over four hours already. We waited in the lobby and watched as others were given rooms. Why we had to wait while others did not was given no explanation and made no senseh to us. When check in time came and went is when I had to contain myself. One thing for us to be shunned for being early but for them to tell our room was not available at the time the business had committed to was very frustrating. It showed they had no system and were unprepared to provide reasonable customer service. We waited patiently and thankfully not for much longer and maintained our positive countenance. Thank goodness the room was,while only on the first floor, the better of rooms we had stayed in and worth the wait had it been managed better. If it weren’t for the grumpy reception we would have rated this trip more highly. Hopefully this business can get its cleaning process and attitude to customers of male staff improved the location value and room would be highly recommended as is a little work to do.

Room was very nice - quite large (note - it was an upstairs room, some on lower floors apparently much less roomy. But lots of small irritations eg the tv didn’t work at least for regular stations although Netflix did. But oh dear the gym is catastrophic / no air or air conditioning and, mainly, none of the workout stations worked at all, certainly none of those which needed to be connected to the electricity. Needs a management uptick.