C'est l'hôtel où j'allais quand j'étais enfant avec ma famille, et j'ai voulu y retourner avec des amis pour me remémorer le bon vieux temps. Malheureusement, le toboggan aquatique était fermé pour entretien. La qualité de l'eau n'était pas terrible, elle était assez trouble avec un peu de mousse. La nourriture du restaurant était correcte. La réception était sympathique et nous a permis de faire le check-in un peu plus tôt. Quand nous sommes entrés dans la chambre, le sol n'était pas encore sec, haha. La chambre était globalement propre et sans odeur, juste un peu vieillotte et jaunie. La réaction de mon ami en voyant le bâtiment a été : « Wow, ça ressemble à un dortoir d'école ! »
Publiée le2 juin 2026|Chambre Supérieure (lits jumeaux)
Invité
Here’s a polished version of your review:
The room is spacious, the breakfast is decent, and the pool is nice. Overall, the stay met expectations. However, there were a few areas that could be improved.
The hotel seemed unprepared for the high occupancy during the long weekend, as amenities and services were stretched. Room service requests took longer than expected, likely due to the full booking situation.
The building itself is quite old and would benefit from some refurbishment, although this did not significantly affect the overall guest experience. It would also be great if the bar remained open during peak periods, especially on long weekends, to better cater to guests.
Publiée le25 juill. 2026|Chambre double de luxe, avec vue sur la ville
Utilisateur anonyme
This is not my first time stays at Berjaya Waterfront Hotel i love the cleanliness room which i found that it was being renovated and the breakfast it was still up to me expectation as before.
First i want to review on booking experience. I was so pissed off with Trip.com booking. I entered 3 adults upon search & result showed an option of 3 occupancy room with full-board package for 2 adult. There is option for full-board 3 adults however since the first option was cheaper i was thinking to arrange my own for the additional 1 adult boat transfer & not require the meal package. It was shocking that when i reached the check in office it is mandatory to pay for the 3rd adult boat n meal package to the resort. My question here WHY trip.com put the option for 2 adult knowing the resort does not allow the 3rd person to check in??? This is a scammm for me because i entered 3 adults requirement at the first place for the booking. Both resort & trip.com are not synchronise with the information.
Now going to resort stay experience: The resort staff were all great & the service was also on point. However, the condition of the resort was so below my expectation. I paid RM 700+ per night & i don’t feel worth it. Everything was super outdated & worn off. Especially the bathroom. The floors were cracked open & was swarming with bugs & insects & some people might get allergic to them. The bedroom is self was okay & comfy. Also food-wise, they served a lot of seafood & didn’t ask if anyone was allergic or not which one of us is. For RM 700 per night i expected it is included some activities we could do at the resort however it was disappointing that everything was chargeable whereas they are non-motorised & doesn’t even use resource / maintenance such as kayak & snorkel gear. The only nice thing at the resort was staff friendliness & the food taste.