Publiée le31 juill. 2025
Invité
總體超預期的
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Prix par nuit à partir de :171 €
Publiée le9 juin 2026
InvitéSanta Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.
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Prix par nuit à partir de :194 €
Publiée le2 juin 2026
InvitéI had a really lovely stay at Kora Tigot and would definitely stay again. The apartment itself was honestly beautiful, super clean, thoughtfully designed, and one of the nicest places I’ve stayed in. The styling was gorgeous, the bed was incredibly comfortable, and the air conditioning worked really well, I barely needed to use it because the apartment stayed cool easily. It genuinely made me happy coming “home” there each night.
I booked the mountain view apartment which also overlooked a vacant lot/carpark area, but it was very quiet, got lovely afternoon sun, and wasn’t windy, which I actually appreciated.
The location is a little removed from the main tourist areas of Tenerife, but for me that was actually a positive. It felt calmer and more relaxed. I would recommend getting a hire car from the airport - they are very cheap to rent on the island.
A few small things could improve the experience further:
* The pool closing at 6pm felt quite early, especially in summer.
* It would be great if the hotel considered making it adults-only in future, as I think the atmosphere and style of the property really suit a quieter experience.
* The apartment kitchen was very well equipped in some ways (there was even a stick blender/juicer), but oddly missing some basics like a tea towel, cooking oil, and more than a couple of salt and pepper sachets, coffee sachets.
* The generators outside were also a little noisy at night depending on where the apartment was located.
* Service wasn’t always especially warm or welcoming, although I’m not sure whether this was partly a language/cultural difference rather than intentional.
Overall though, the quality and design of the accommodation really stood out and I’d happily stay here again.
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Prix par nuit à partir de :117 €
Publiée le4 fév. 2023
Utilisateur anonyme
Simply amazing, the best views and location. I would gladly come back again. Great service, everything as it should be. Big thanks to the hotel for making my stay so pleasant.
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Prix par nuit à partir de :154 €
Publiée le29 déc. 2023
Invité
Lovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by
Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out!
Pros:
Very good location
Modern hotel
Heated pools( wheelchair friendly)
Good food and service
Cons:
No shampoo in a room! It's a first for me 🙈
The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣
All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family
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Prix par nuit à partir de :144 €
Publiée le10 janv. 2026
EvieDarrellx
Overall, I am very happy for what I paid (just over £200 for 5 days, all inclusive).
The staff were not always the friendliest and I noticed the animation team only speaking to particular guests and not interacting so much with others. This did not bother me personally though.
The themed restaurant is excellent, and the taxis are a good touch! Only points to note on the themed restaurant though are the booking is for 8:30pm, and they turned the lights off and were encouraging us out by 9:25. Also another couple had come in and sat down with their food. They were asked to move to the other restaurant which they did, and I assumed they would take their food over given they had plated up. Instead, the waiter scraped all their plates into the bin which seemed a real shame and waste of food, and raised a few eyebrows. (The restaurant was only around 25% full and no further bookings so they weren’t taking up space).
The food overall is more than ok for the price paid, even if repeating. The drinks choices were good - I just wish the cups were bigger particularly for soft drinks so you’re not needing to refill as often.
I was kindly given a late check out free of charge which was great.
Corridors and outside are very loud until late - again this didn’t bother me personally as I struggle to sleep anyway.
More than happy for what I paid but if I was paying the peak season prices I’d think a little more
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Prix par nuit à partir de :150 €
Publiée le26 mars 2025|Chambre double de luxe
Fabio MarchesaniMagnifique complexe hôtelier, élégant et relaxant. J'avais une chambre avec piscine en front de mer, parfaite, même s'ils n'ont pas de chambres avec lits queen ou king size. J'ai très mal dormi : les deux lits simples (même pas accolés) et les oreillers sont très inconfortables. J'espère qu'ils investiront dans le confort ; je reviendrai sans hésiter.
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Prix par nuit à partir de :82 €
Publiée le3 juill. 2025
Invité
Magnicico albergo in posizione panoramica. Tra i più belli 4 stelle in cui ho soggiornoato. Merita da solo un viaggio apposta a Gran Canaria. Pulitissimo, e arredato molto bene (la mia camera aveva anche 1 belle poltroa un divano. Bellissimo il terrazzo privato panoramico on sedute). Spazi comuni magnifici come il salone con divani e biblioteca, sala ristorante, terrazza panoramica e giardino spa con piscina panoramica. La migliore colazione che ho fatto in vita mia in alberghi di questa fascia 4 stelle! Prodotti locali e non di altissima qualità e cucina espressa la mattina. Salmone servaggio, formaggio di capra locale, dolci di qualità superiore ecc. Tovaglie bianche con il logo della catena Paradores.
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Prix par nuit à partir de :100 €
Publiée le31 déc. 2022
HUIHUA
Très adapté aux vacances parents-enfants, l'hôtel a organisé de nombreux programmes du matin au soir. Les détails de conception de l'hôtel sont super beaux et omniprésents, parfaits dans le style africain. Il y a 9 piscines, vous pouvez certainement trouver l'endroit où vous voulez vous allonger et vous détendre. Il y a une longue rangée de festivals de shopping et de petits restaurants à l'entrée de l'hôtel. Le restaurant Tujiu est le plus authentique et le plus délicieux. Le Chinois le patron dans les coulisses est super enthousiaste à chaque fois que nous mangeons Après avoir envoyé un grand verre de vin, prenez un taxi de 7 minutes depuis le centre des dunes
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Prix par nuit à partir de :175 €
Publiée le2 fév. 2024
Invité
Ideally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
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Prix par nuit à partir de :142 €