Hôtels avec Petit déjeuner à Département de Guatemala, Guatemala

My room had 3 double beds with a sofa and a huge TV. The view was straight into the Courtyard Marriott across the street. However it was very comfortable. There are dozens of restaurants within walking distance. the Oakland mall and Dollar City are about 15 mins walk from the hotel.

L'hôtel Barcelo Guatemala City nous aimait, nous sommes arrivés à l'aéroport à 7 h, le conducteur de la navette nous attendait déjà à l'arrivée, l'hôtel avait une belle camion propre et il n'est que 5 minutes de l'aéroport. L'hôtel est très confortable et confortable. Le petit déjeuner était très bon, ils ont différentes options de cuisine guatémaltèque pour le petit déjeuner tous les jours, comme les fajites, les plantes, les bœufs. Ils ont aussi les œufs, le pain, les fromages, le yogurt, les coupes froides et beaucoup de fruits frais. Les serveurs étaient si gentils. Nous avons également mangé dans les restaurants de l'hôtel, Kyoto pour la cuisine japonaise et Strikers pour la nourriture américaine. Nous avons fait notre hôtel de base à Barcelo et nous avons fait des tours tous les jours. Il y a un supermarché Paiz à seulement un mètre de l'hôtel où nous avons acheté des boissons et des snacks. Nous avons également réservé le navire de retour à l'aéroport, notre vol était à 6 h et nous avons pris le premier navire à 4 h, beaucoup de temps pour arriver à l'aéroport, la sécurité et l'immigration.

I've been a loyal customer, staying at this hotel on average twice a year for the past 25 years. Yes, that includes the period prior to the hotel being a Hilton. The last time I stayed I had an issue with the reception desk, but now it was worse. Turns out that I was ”upgraded” to a Jr. Suite, something I didn't want because most of the upgraded rooms face the loud highway. I explained that I preferred a garden facing room regardless of the upgrade, but they couldn't accommodate me because they had no availability of those rooms. So, I accepted the upgrade, but because the room wasn't ready, I left telling the front desk that I would be back later that night. I came back close to 9:00pm to find that indeed my room was facing the highway, but then the surprise...the room had no windows! Oh yes, there was glass where windows were supposed to be, but they were frosted or white. Needless to say, you couldn't see out and it felt like a cave! Well, it was late so I decide to go to sleep and deal with it in the morning. Morning came, I went to the front desk and told them how unhappy I was and that the room was unacceptable and that I wanted to leave given that they couldn't accommodate my request. Well, to my surprise they were going to charge me the penalty for checking out early. I explained that it was not my fault, that they should check with the manager. They then offered a room next to the elevator which I declined. Explaining that it was okay if they had no availability, and that I would just leave. No issue, those things happen and I would be back another time. I went back to the room to gather my bags came back to the front desk to check out and yes, the manager had said NO to my request to not charge the penalty so I had to pay the $25 plus tax. What a stupid move by the hotel, after 25 years, they had lost a client for $25. Amazing! Of course I will never stay at the hotel ever again and will do what I can to tell everyone my story.

I arrived on September 17th 1:12 pm to check in to this hotel. The receptionist guy said check in was not until 3:00pm. I could have sworn I saw something on the hotels.com website that said there was a 2 hour early check in option. Pretty sure I chose it. Not sure how it didn't register. So I decided to check out the restaurant. I sat down and was greeted but a waiter. He said, we have great buffet with bla bla bla bla” I can't remember but he was REALLY trying to sell it. So I took a look at the buffet. It looked alright. There was no price visible anywhere so I didn't know how much it was. I asked the waiter and he told me to wait. He went to some room to get a scratch piece of paper. He wrote the price on the paper. It was kinda vague and his hand writing was strange. I had to ask him 3 times to clarify the price. He finally said “$34 for the lunch buffet”..... I immediately grabbed my bags and walked out. I've been all over the world and can't remember paying anywhere near that much for a lunch buffet. Not even in Europe. Around 3:00pm I was given my room key and room number. Took the elevator to room 802. It was a pretty nice room overall. The refrigerator didn't work though. Later on that night I asked some receptionist guy if I could get my refrigerator replaced. He said he would make a note of it and first thing in the morning it would be replaced. It wasn't. Around noon time the next day I went down the reception and asked a lady if she had any notes about someone needing a refrigerator replaced. Instead of answering my question she asked what my room number was. I again asked her if the receptionist guy from last night passed on the information. She again wouldn't answer and kept asking for my room number. This went on about 3 minutes or so. She then asked my name. I told her. She used this to find my room number. Still no answers about why I still had no replacement refrigerator and if any info was passed on from last night. She said I would get a replacement refrigerator soon. I didn't. Around 4:00pm I heard some cleaning ladies in the hall. I told her my refrigerator didn't work and asked them if I could get one from a near by room. She said, “OK sure”. She even carried it to my room as I grabbed the broke one and placed it in the hall. So in short... The receptionists suck at this hotel. Bathroom: Its pretty nice. The ventilation fan didn't work though. Gym: It's pretty darn good. Only thing missing was a flat bench press. There is a 45lbs bar laying on the floor though. So I am guessing this gym did have one at some point in time. The gym closes at 9:00pm. Which is still better than the Grand Tikal Futura which closes at 7:30pm. WiFi: It was good overall. It has that quirky log in system though. So after a minute of so of no activity on your smart phone it will disconnect. And you have the repeat the process over again. Breakfast: Overall it's pretty good. No buffet. Just

C'est la troisième fois que je dis dans cet hôtel, l'hôtel est très sûr. Les chambres sont très spécialement propres, les lits sont très conformes et la meilleure vue sur la ville de la Balconie. Je vous recommande cet hôtel, ses chambres spacieuses, un canapé et un lit confortables, une vue agréable, et vous pouvez tout trouver à pied, il y a un Burger King Just Oppp à l'hôtel 20 Meters, Nice Hôtels autour, Comme Del GeeGo, 20 Metres à gauche, PF Chang, etc.

Une des expériences les plus extraordinaires un environnement agréable et très légère très confortable ma femme est venue enchanté et nous reviendrons bientôt parce que le service est de première qualité et les chambres sont très confortables

L'hôtel Barcelo Guatemala City nous aimait, nous sommes arrivés à l'aéroport à 7 h, le conducteur de la navette nous attendait déjà à l'arrivée, l'hôtel avait une belle camion propre et il n'est que 5 minutes de l'aéroport. L'hôtel est très confortable et confortable. Le petit déjeuner était très bon, ils ont différentes options de cuisine guatémaltèque pour le petit déjeuner tous les jours, comme les fajites, les plantes, les bœufs. Ils ont aussi les œufs, le pain, les fromages, le yogurt, les coupes froides et beaucoup de fruits frais. Les serveurs étaient si gentils. Nous avons également mangé dans les restaurants de l'hôtel, Kyoto pour la cuisine japonaise et Strikers pour la nourriture américaine. Nous avons fait notre hôtel de base à Barcelo et nous avons fait des tours tous les jours. Il y a un supermarché Paiz à seulement un mètre de l'hôtel où nous avons acheté des boissons et des snacks. Nous avons également réservé le navire de retour à l'aéroport, notre vol était à 6 h et nous avons pris le premier navire à 4 h, beaucoup de temps pour arriver à l'aéroport, la sécurité et l'immigration.

L'hospitalité n'a commencé qu'à être nettoyée. Laissez les hôtes attendre normalement à la réception pour les procédures d'hébergement. Pour ma première chambre, l'air est sans état de roulement à l'extérieur d'une fenêtre dans un jardin intérieur, la vue ne doit pas être dit.... aller à la réception pour changer de chambre, une autre femme dirigeante et enthousiaste est beaucoup mieux que la première employée, mais elle peut rester en attente de la préparation de la chambre. Je fais mon séjour à presque 8 heures. Je dois vous demander: un hôtel 5 étoiles ne nettoie pas la chambre après-midi?Vous devez attendre l'invité pour la faire?

la marque garantit un service de qualité et aussi l'emplacement est parfait. Je n'ai pas mangé de nourriture occidentale, même un seul repas.

My room had 3 double beds with a sofa and a huge TV. The view was straight into the Courtyard Marriott across the street. However it was very comfortable. There are dozens of restaurants within walking distance. the Oakland mall and Dollar City are about 15 mins walk from the hotel.

I've been a loyal customer, staying at this hotel on average twice a year for the past 25 years. Yes, that includes the period prior to the hotel being a Hilton. The last time I stayed I had an issue with the reception desk, but now it was worse. Turns out that I was ”upgraded” to a Jr. Suite, something I didn't want because most of the upgraded rooms face the loud highway. I explained that I preferred a garden facing room regardless of the upgrade, but they couldn't accommodate me because they had no availability of those rooms. So, I accepted the upgrade, but because the room wasn't ready, I left telling the front desk that I would be back later that night. I came back close to 9:00pm to find that indeed my room was facing the highway, but then the surprise...the room had no windows! Oh yes, there was glass where windows were supposed to be, but they were frosted or white. Needless to say, you couldn't see out and it felt like a cave! Well, it was late so I decide to go to sleep and deal with it in the morning. Morning came, I went to the front desk and told them how unhappy I was and that the room was unacceptable and that I wanted to leave given that they couldn't accommodate my request. Well, to my surprise they were going to charge me the penalty for checking out early. I explained that it was not my fault, that they should check with the manager. They then offered a room next to the elevator which I declined. Explaining that it was okay if they had no availability, and that I would just leave. No issue, those things happen and I would be back another time. I went back to the room to gather my bags came back to the front desk to check out and yes, the manager had said NO to my request to not charge the penalty so I had to pay the $25 plus tax. What a stupid move by the hotel, after 25 years, they had lost a client for $25. Amazing! Of course I will never stay at the hotel ever again and will do what I can to tell everyone my story.

I arrived on September 17th 1:12 pm to check in to this hotel. The receptionist guy said check in was not until 3:00pm. I could have sworn I saw something on the hotels.com website that said there was a 2 hour early check in option. Pretty sure I chose it. Not sure how it didn't register. So I decided to check out the restaurant. I sat down and was greeted but a waiter. He said, we have great buffet with bla bla bla bla” I can't remember but he was REALLY trying to sell it. So I took a look at the buffet. It looked alright. There was no price visible anywhere so I didn't know how much it was. I asked the waiter and he told me to wait. He went to some room to get a scratch piece of paper. He wrote the price on the paper. It was kinda vague and his hand writing was strange. I had to ask him 3 times to clarify the price. He finally said “$34 for the lunch buffet”..... I immediately grabbed my bags and walked out. I've been all over the world and can't remember paying anywhere near that much for a lunch buffet. Not even in Europe. Around 3:00pm I was given my room key and room number. Took the elevator to room 802. It was a pretty nice room overall. The refrigerator didn't work though. Later on that night I asked some receptionist guy if I could get my refrigerator replaced. He said he would make a note of it and first thing in the morning it would be replaced. It wasn't. Around noon time the next day I went down the reception and asked a lady if she had any notes about someone needing a refrigerator replaced. Instead of answering my question she asked what my room number was. I again asked her if the receptionist guy from last night passed on the information. She again wouldn't answer and kept asking for my room number. This went on about 3 minutes or so. She then asked my name. I told her. She used this to find my room number. Still no answers about why I still had no replacement refrigerator and if any info was passed on from last night. She said I would get a replacement refrigerator soon. I didn't. Around 4:00pm I heard some cleaning ladies in the hall. I told her my refrigerator didn't work and asked them if I could get one from a near by room. She said, “OK sure”. She even carried it to my room as I grabbed the broke one and placed it in the hall. So in short... The receptionists suck at this hotel. Bathroom: Its pretty nice. The ventilation fan didn't work though. Gym: It's pretty darn good. Only thing missing was a flat bench press. There is a 45lbs bar laying on the floor though. So I am guessing this gym did have one at some point in time. The gym closes at 9:00pm. Which is still better than the Grand Tikal Futura which closes at 7:30pm. WiFi: It was good overall. It has that quirky log in system though. So after a minute of so of no activity on your smart phone it will disconnect. And you have the repeat the process over again. Breakfast: Overall it's pretty good. No buffet. Just

I stayed at this hotel for four nights. I was assigned room 304. Service - Everyone I interacted with at this hotel was extremely friendly, knowledgeable, and helpful. Some speak limited English, but it is fun to learn Spanish, so I like that part of it. Wait staff in the restaurant were all great. The security staff (always stationed outside of the front entrance to the hotel) were also great. Room - Room was large and super clean. Quiet. Super comfortable bed. Mini refrigerator. Safe. Great working AC. It made the room freezing cold, which I love. Great curtains that completely kept the room dark when sleeping in. Wi-fi was reliable and fast. Room did not have a view. Bathroom was fine. Adequate counter space for your toiletries. Shower water temperature got and stayed very hot and the water pressure was great, which I love. Hotel Information - The hotel has 109 rooms and five floors. Decent size lobby, with an ATM, little pantry for snacks and beverages near the front desk, restaurant / bar, business center, and fitness center. I did not have a rental car, so I am unable to comment on parking. Free breakfast buffet for Hilton Diamond members. Breakfast buffet was excellent with tons of fresh fruit, three fresh juice options, tons of hot and cold items, made-to-order omelets, etc. Due to COVID-19, they serve it to you, but it is AYCE. Location - I loved the location of this hotel! It is located in Zona 9 (one of the safest zones in Guatemala City). It is located one block off of Avenida La Reforma (one of the main boulevards in Guatemala City that separates Zona 9 and Zona 10). You can walk to restaurants (almost every US chain is within walking distance - Applebee’s, Burger King, Carl’s Jr, Chili’s, Cinnabon, Dunkin’ Donuts, KFC, McDonald’s, P.F. Chang’s, Pizza Hut, Starbucks, Subway, Taco Bell, and TGI Fridays). Great shopping malls are within walking distance (Avia Mall and Oakland Mall). Oakland Mall is beautiful, huge, and four floors. La Aurora International Airport (GUA) and Zoológico La Aurora are less than 10 minutes by car. Plaza España, Plaza Obelisco, and the many gardens, monuments, sculptures, and statues on Avenida La Reforma, Avenida Las Américas, and 7A Avenida are within walking distance. Most of my tours did not pick up at the Hilton Garden Inn. They only had three hotel options for pickup. One was The Westin Camino Real, which is only two blocks away in Zona 10. I used that hotel as a pickup and drop off for my tours. It was convenient. I highly recommend this hotel if your travels take you to Ciudad de Guatemala!

What an incredible hotel stay. Honestly found this Courtyard to be a fantastic hotel and highly recommend to stay here when in the city. The rooms are great and comfortable. Bed and pillows were perfect and all amenities made the stay great. The restaurant at the hotel is really good and you wont be disappointed.

Comparé à l'Internet officiel et Trip.com, vous avez trouvé Trip.com réservé, en seconde. Le personnel de la réception est très enthousiaste et la chambre est propre. Le seul truc à faire est que la réception n'est pas au premier étage au toit. Nous sommes arrivés à 9 heures au plus, et aucun personnel n'aide à transporter les bagages... La position appartient au centre-ville, il est très pratique d'aller à l'aéroport. Le corridor en bas est la place de l'église, il y a beaucoup de plats. Trouvez un endroit en plein air le soir, très exquis.