Clean room but tired. Bathroom might benefit from better cleaning. Nice bed and cold air con. Minibar and snack are not refilled so may wish to take photo when you get in to avoid potential issues.
Hotel very popular with families and conference, so expect very crowded lifts (hence delay) and noise in the corridor. Hint of smoke which might have permeated from ducting from other floor(s) at one juncture but not problematic.
Hands down the best hotel in Medan!
Breakfast is incredible with the best iced coffee I have ever had. Service is so excellent with at least 3-4 of the staff coming to my table to bring me made to order eggs, made to order French toast, coffees, etc.
Brian was great!
Are we sure this is a 5 star hotel? Service was good, staff are friendly. Location is ok. Rooms need a bit of maintenance. The air con is TOO loud, particularly noticeable at night. No earplugs, no sleep! And connecting rooms are a nightmare if your neighbour wants to be loud all night. With so many rooms why would they allocate adjoining before normal? We had to change room after the first night. Hotel is OK overall
The Staff is amazing and very helpful. Stored my luggage there while I went for a jungle trek. The hotel is centrally located and it is quiet by night. The breakfast is amazing. The hotel room is big and clean. Even though I liked everything at the hotel the only room which disappointed me was the gym. The gym is very small and the equipment is not working properly. I would book my stay with the hotel again.
Dans l'ensemble, ce fut un séjour agréable et une expérience formidable. Les équipes d'ingénieurs et d'entretien ont répondu rapidement à nos besoins. L'hôtel pourrait peut-être installer des rideaux de meilleure qualité, car nous sommes toujours réveillés par la lumière du soleil du matin et de l'après-midi dans la chambre.
It’s a decent place with comfy beds and cooling air conditioning. But the problem is that the blower wasn’t mounted properly and is shaking like a sugar cane juice machine. Other than that no issue with the room. There is a welcome drink, to claim it you should go to a lounge on the second floor. When you get there they present you a menu and ask you to select a drink, only after you order the drink off their menu do they actually bring the welcome drink telling you that the drink you ordered is also on its way. I honestly believe it’s a gimmick or a scam. Very disappointed.
So, me and my husband went to medan recently and decided to stay in this hotel for 2 days. I would say that it ws NOT a pleasant stay. There ws this musty smell at the corridor and in the room. The building is not being maintained well, we can say. There ws cricket in the room .*scared the **** of me*.
Even from the start, the air cond ws nt cold enough and there ws so weird noise if we decrease the temperature, bt we wr told that its already at its maximum coldness and the noise will goes off in a while. Hahaha. As expected, the air cond ws nt functioning in the middle of the night. Hmmmm... we decided to shift to another hotel the next day.
So, please maintain your hotel, guys. 🙏 🙏 🙏
We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.
Nous faisons ici un séjour pour célébrer notre anniversaire de mariage.. Contrôlez et vérifiez en temps utile. Les installations sont bonnes. Petit déjeuner très bon et très bon. Les personnels sont également des services agréables. Merci beaucoup. Juste un peu noté pour laisser passer le gâteau. Non.
Chambre spacieuse, propre, bonne pression d'eau, située à côté de la route principale avec des magasins autour du coin, service client...grande choix pour rester dans Medan dans l'ensemble! 👍
Excellent
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8.5/10
Très bien
SStcmallThe hotel was good, breakfast is delicious, the pool is located on the top of building was gorgeous view.
TTrip.com local guidesIt’s a decent place with comfy beds and cooling air conditioning. But the problem is that the blower wasn’t mounted properly and is shaking like a sugar cane juice machine. Other than that no issue with the room. There is a welcome drink, to claim it you should go to a lounge on the second floor. When you get there they present you a menu and ask you to select a drink, only after you order the drink off their menu do they actually bring the welcome drink telling you that the drink you ordered is also on its way. I honestly believe it’s a gimmick or a scam. Very disappointed.
FFirmin AdobahJ'ai adoré le personnel, mon séjour était agréable surtout le cadre calme soft et accueillant. Une des réceptionniste m'a le plus marqué c'était Ririn. Elle était wonderfull. Je vous conseille ce hôtel
IInvitéSo, me and my husband went to medan recently and decided to stay in this hotel for 2 days. I would say that it ws NOT a pleasant stay. There ws this musty smell at the corridor and in the room. The building is not being maintained well, we can say. There ws cricket in the room .*scared the **** of me*.
Even from the start, the air cond ws nt cold enough and there ws so weird noise if we decrease the temperature, bt we wr told that its already at its maximum coldness and the noise will goes off in a while. Hahaha. As expected, the air cond ws nt functioning in the middle of the night. Hmmmm... we decided to shift to another hotel the next day.
So, please maintain your hotel, guys. 🙏 🙏 🙏
NNIKOLAIThis hotel represents a great option for someone who travels around lake Toba. It’s indeed a good quality spacious Hotel with large territory and swimming pool. Breakfast was nice. I also liked traditional decorated houses which stand outside of the main building. No negatives.
KKelv69Are we sure this is a 5 star hotel? Service was good, staff are friendly. Location is ok. Rooms need a bit of maintenance. The air con is TOO loud, particularly noticeable at night. No earplugs, no sleep! And connecting rooms are a nightmare if your neighbour wants to be loud all night. With so many rooms why would they allocate adjoining before normal? We had to change room after the first night. Hotel is OK overall
BBenjamin DavidHands down the best hotel in Medan!
Breakfast is incredible with the best iced coffee I have ever had. Service is so excellent with at least 3-4 of the staff coming to my table to bring me made to order eggs, made to order French toast, coffees, etc.
Brian was great!
TTanMerryPleasant Stay with Great Location, But Room Needs Some Improvements
The hotel is in a strategic location — very easy to access shopping malls and local attractions such as Jalan Semarang (great street food!), the train station to Kualanamu Airport.
The lobby is cozy, and the front desk staff are welcoming and fluent in English, which made the check-in process smooth and comfortable.
Breakfast was enjoyable, with a variety of local dishes such as lontong sayur, porridge, local snacks, toast, and a limited salad bar. There’s also a coffee machine available.
I really appreciated the beautiful hotel corridors — has different wallpaper colors and soft carpets, which create a pleasant and inviting atmosphere.
However, the room itself could use some upgrades. The furniture, especially the wardrobe, felt damp and outdated. The mattress was saggy and uncomfortable, and the standing shower flooded easily during use.
It would also be helpful to have a proper dressing table or at least a magnifying mirror in the bathroom. The lighting in the room was too dim for makeup or grooming.
Overall, it’s a convenient and welcoming place to stay, but a few updates in the rooms would greatly enhance the experience.
IInvitéClean room but tired. Bathroom might benefit from better cleaning. Nice bed and cold air con. Minibar and snack are not refilled so may wish to take photo when you get in to avoid potential issues.
Hotel very popular with families and conference, so expect very crowded lifts (hence delay) and noise in the corridor. Hint of smoke which might have permeated from ducting from other floor(s) at one juncture but not problematic.
TtengnpL'emplacement est idéal pour moi, car il n'est qu'à 7 minutes en voiture de l'aéroport. Le centre-ville de Medan est à environ 30 minutes en raison d'un trafic difficile.
Le personnel de service était excellent dans son ensemble. Les équipements, les chambres et les espaces publics étaient propres. L'eau de la piscine avait l'air un peu trouble, bien que le fond de la piscine soit visible d'en haut. Je n'ai pas nagé cependant.
Les sachets de thé gratuits devraient inclure le petit-déjeuner anglais ou le thé noir. Un petit problème, mais il prend plus d'importance si vous restez dans la région assez longtemps pour manquer le thé fort, car presque tous les restaurants servent du thé très faible.
Le petit-déjeuner, qui propose notamment des cuisines locales, pourrait être meilleur - du moins pour moi. Le thé était vraiment faible (lire ci-dessus) ; il n'y avait qu'un seul choix de pain de mie blanc nature. Pas de beurre, bien que de la margarine à base d'huile végétale ait été proposée. Les pâtisseries danoises étaient raides et écœurantes, mais je suppose que je dois gérer mes attentes car cette cuisine n'est pas indigène. Mais si une simple amélioration pouvait être apportée, je pense que cet hôtel attirerait davantage de satisfaction de la part des clients (étrangers).
Bon travail !
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