It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now.
First the good things:
1. The newly renovated Paranda serves very good Punjabi food.
2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise!
3. Stunning view from both my rooms.
4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests.
5. It’s a GREAT hotel all in all.
BUT
1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.”
2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME.
3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE.
4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”.
5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents.
6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill.
7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought.
Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains.
So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.
L'hôtel quatre étoiles a un standard cinq étoiles. Les environs de l'hôtel sont très bien. La nourriture du petit déjeuner est bonne et les environs sont calmes. Le seul inconvénient, c'est que le canapé du premier étage de l'hôtel sent un peu mal et est globalement abordable.
Nous avons fait une visite de deux jours à Kurukshetra et nous avons séjourné ici. Notre séjour dans cet hôtel était excellent! les chambres, lavabo étaient vraiment confortables, bien équipées, propres et avec toutes les installations. Le personnel était très utile et respectable! la nourriture était également très bonne. Le petit déjeuner était plein de choses et très bon ! Le parking était très confortable ! un grand espace juste devant l'hôtel. Il est très bon pour vous, mais vous n'avez pas besoin de vous amuser.
The hotel was ok, the wifi was down and they could not confirm the when it will be up. As my colleagues was there for business trip and wifi was a must.
Taj Gurugram feels like my second home in India. I stay here for at least 10-15 days every six months and always enjoy the exceptional service and hospitality this hotel provides. They do their utmost to ensure a comfortable and safe stay, which is especially important when traveling solo. Special mention goes to Ritesh from the housekeeping department, who took great care of my room and kept it in excellent condition throughout my stay. I will definitely choose Taj again for my next visit to Gurugram.
L'hôtel est très confortable et confortable. Le petit déjeuner buffet était délicieux, avec beaucoup d'options, et les équipements de l'hôtel, en particulier le centre de fitness, étaient très agréables. Le centre de la ville est très bien situé, et le centre de la ville est très bien situé.
Le meilleur hôtel abordable situé à Gurgaon. A été un invité répété depuis des années. Le personnel est remarquablement utile et poli et se rencontre mieux à chaque fois.
Récemment rénové, il y a une grosse odeur quand vous entrez, l'emplacement est relativement éloigné et c'est loin du centre-ville. Il n'est pas recommandé pour les affaires ou le tourisme
Très bien
47 évaluations
8,1/10
Prix à partir de
38 €
par nuit
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Tout afficher
9.2/10
Excellent
NNishtha GautamIt’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now.
First the good things:
1. The newly renovated Paranda serves very good Punjabi food.
2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise!
3. Stunning view from both my rooms.
4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests.
5. It’s a GREAT hotel all in all.
BUT
1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.”
2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME.
3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE.
4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”.
5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents.
6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill.
7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought.
Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains.
So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.
IInvitéWe stayed at Hilton for two nights with our kids and we all absolutely loved it. It was clean and staff was warm. We definitely recommend Hilton to all those who wants to stay in a clean place.
IInvitéI recently had the pleasure of staying at the Trident Hotel in Gurgaon for a week during a business trip, and the experience was nothing short of exceptional. From the moment I arrived, the hospitality was top-notch. The check-in process was smooth and efficient, and the staff went out of their way to make sure I felt welcomed and comfortable.
The room was spacious, beautifully designed, and impeccably clean, offering a perfect blend of luxury and comfort. The bed was incredibly comfortable, ensuring a restful sleep after long days of meetings. I was particularly impressed with the attention to detail, from the high-quality toiletries to the well-stocked minibar.
The hotel facilities are outstanding. The swimming pool and fitness center are well-maintained, offering a great way to unwind after a busy day. I also had the opportunity to dine at their restaurants, and I must say the food was delicious with a wide variety of options that catered to all tastes.
What truly sets Trident Gurgaon apart is the service. Every staff member I interacted with was polite, professional, and went above and beyond to ensure my stay was perfect. They were always ready to assist with any request, making my stay both convenient and enjoyable.
Overall, my week-long stay at Trident Gurgaon was a memorable experience, and I highly recommend this hotel to anyone visiting Gurgaon, whether for business or leisure. I look forward to staying here again on my next trip!
TTo the moon hodlL'hôtel était agréable à séjourner, l'hospitalité n'était pas très bonne, le personnel n'était pas disponible à ce moment-là. La nourriture était bonne.
Séjour globalement incroyable.
柠柠檬苏打A proximité de la route, les équipements de la maison sont corrects, équivalents à un hôtel express domestique. Il y a des bars et d'autres endroits autour. Les fenêtres ont un bon effet d'isolation acoustique, mais l'isolation acoustique de chaque pièce ne semble pas très bonne. Mon collègue habite à côté de moi et m'entend éteindre les lumières.
DDongdorodongLes installations sont bonnes et le personnel est si difficile
Et le dernier jour, vous allez proposer un taux de checkout.
Le voyage d'affaires était si confortable !!!
IInvitéTitanium residency offers both great and average stay. I will list down both the pros and cons.
Pros:
Comfortable beds. Clean rooms. good set up for office work. Access to conference room also available. Washrooms are amazing.
Cons:
Wifi speed is bit bad. Breakfast buffet is exact same everyday, expected a bit more variation. But taste wise not bad. The major throw off was in the highlights it was mentioned that they offer free laundry for 2 items daily - not done. Gym and Office terrace was advertised - it's not there. Complimentary high-tea was offered and it was not given.
IInvitéL'hôtel est très confortable et confortable. Le service de la chambre était excellent et nous avons été rapidement fournis avec une chaise supplémentaire sur demande.
La chambre est très confortable et très confortable. Le chef Prakash Yadav, le chef du restaurant Vinay, le chef du restaurant Beverage Krishan Kumar a fait un point de visite à chaque invité pour les rendre accueillants.
Merci spécial à la supervisrice de réservation Amrita Gharti pour toute son aide dans la transformation de notre séjour en une mémoire.
Le Checkin était super facile et facile grâce à Swati.
Recommandation très recommandée
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