La location est bonne. Le comportement du personnel est très professionnel, ils organisent tout ce dont nous avons besoin, même dans un très court délai.
I would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
Nous avons été impressionnés par les installations, mais malheureusement très déçus parce que nous avons oublié un objet et que le personnel nous a dit qu'ils ne pouvaient pas le trouver, ce qui n'était pas vrai.
Brilliant clean hotel , breakfast was nice the only problem we had was the swimming pool was out of use
And that was the downfall as was looking forward to relax in the pool
The hotel is good and clean . Staff is very helpful , Fiza in the dining area is very prompt and takes care of the dining requirements. Would love to come back to the place when visiting next time.
Food was good, staff was courteous, rooms were very clean. It was a very good experience. The buffet they serve is also very good. Can be recommended to ocd individuals.
Hotel is right in central old Amritsar walking distance from Jallianwala Bagh, Golden Temple and the Partition Museum. Rooms were clean and amenities were good. I would have given 5 stars except for the drawbacks. We booked 5 delux rooms. Some rooms were very spacious, while some were as small as a box with no space to turn around even. This discrepancy should not be there in an ITC hotel. Secondly the service was very poor, the food at the restaurant and room service was very slow and the housekeeping was non existent. We called 4-5 times for towels in the room, as they had removed our used towels and were not provided the same till late night. Nothing should require 5 calls to get done which indicates their callousness. Otherwise I would still recommend this place if they improve on these points.
Thats why if you have noticed I came back to stay the same hotel because I really enjoyed very much. I forgot to mentioned the gym its was amazing good 5 stars and everything in this hotel really breath taking
Amazing stay!
Excellent staff, always ready to help definitely made our stay very warm and comfortable
Breakfast had a good selection of food
Freshly made paratha, masala omelette, puri and many of other dishes.
Hotel was clean
Thank you for a wonderful stay and big thank you to all the staff!
Très bien
10 évaluations
8,8/10
Prix à partir de
30 £
par nuit
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9.7/10
Extraordinaire
SSinitaChopraOur stay at Four Points by Sheraton Amritsar, Mall Road was outstanding in every way. The service is truly way above expectations — warm, attentive, and consistently professional.
A special mention to Mr. Raghav Mehta and the entire Front Office team for their exceptional care and leadership. The restaurant staff were equally impressive, and the bell boy and security team ensured we felt welcomed and well looked after from the moment we arrived.
The rooms were extremely comfortable, spotlessly clean, and thoughtfully prepared. After a long journey, we had the most refreshing snooze — exactly what we needed. The food was excellent, and the gym facilities were well-maintained and convenient.
An all-round 10/10 experience — we highly recommend this hotel for anyone visiting Amritsar.
IInvitéExcellent location , within walking distance to Golden temple and other main attractions . Very clean and service was very nice . Breakfast and dinner was excellent.
IInvitéStay is really good.
Location near by goldan temple approx only 2 min for walk.
Food is also good and less spicy for kids
Amenities and services is too good
AAditya SabharwalSagar à la réception et Parmeshwar le restaurant ***ager étaient très hospitalier et courtois.. le voyage en général était une bonne expérience
IInvitéOurs was a single night stay at hotel hong kong inn, the room was clean and it comes with basic toiletries like soap and shampoo. They provide 2 bottles of 500ml mineral water bottle as complimentary. The hotel is near the amritsar railway station and is reasonably close to the golden temple as well. The food here was good which we had ordered through room service. They have free wifi as well. The bed and room were clean as well. The hotel has a lift and the staff here was helpful and courteous. Overall a good value proposition.
IInvitéITC Raja Sansi is a wonderful property and our stay was good. The staff was professional and warm. Food was good too!
Access to the room and privacy needs significant improvement.
The ground floor rooms are unable to sit with curtains open. Even with the sheers closed, there is complete.visibility inside.
Further small housekeeping gaps like mini bar not working and not stocked, just one towel in the bathroom despite double occupancy etc were some gaps.
IInvitéThe hotel location is perfect, just about 350 meters to the golden temple, 50 meters to the post office to find Uber or tuktuk, and surrounded with many shops and restaurants. The room is so clean, the staff are very nice and helpful. My friend and I stayed there for 3 nights, we were so happy and think it’s worth every penny.
VVk ravendara kumaraI would like to sincerely thank Mr. Sandeep for his excellent assistance in arranging our travel, and a special appreciation to Mr. Harman, our limo driver, who took great care of us throughout the three days. His dedication, hospitality, and passion for his work were truly commendable.
However, there are a few points I would like to highlight for improvement. During check-in, which was quite late at around 11 p.m., we did not receive the usual Taj hospitality gestures such as a cold towel, welcome drink, or a warm welcoming approach. This may have been an oversight, but I hope the team can ensure such details are well taken care of for future guests, regardless of the check-in time.
The breakfast experience was overall good, with attentive service. That said, the variety and taste of the food could be further enhanced. Similarly, at the Chinese restaurant, while the food was satisfactory, both the flavor and the portion size left room for improvement.
On the positive side, the room was comfortable and well-maintained, meeting our expectations.
Overall, we had a pleasant stay, and with a few refinements, the experience could be even more exceptional in true Taj style.
RRajeev K AgarwalWhat a beautiful stay I had at this wonderful hotel.
From the services (receptionist, bellboy, housekeeping, restaurant staff) being excellent to the cleanliness and the very modern looking hotel that this is.
Requested the hotel to organise room deco for my wedding anniversary and Mr Manoj Sharma ensured to overdeliver with a beautiful deco and cake in the room which was a pleasent surprise for my wife.
The food at the restaurant above is delicious and regardless if its breakfast buffet, high tea and/or dinner, the quality remains top notch and the service even better by their superb staff.
Hotel is located within Hall Bazaar itself which makes it easy to walk around for shopping and also just a 5-10 mins ride to Sri Harmandir Sahib.
Honestly, for a 4* hotel, this hotel had the people, food and facilities of a 5* hotel. Love everything bout this hotel and having celebrated my wedding anniversary here, this hotel will always remain special to me and my trip to Amritsar, India.
IInvitéThe hotel had its pros and cons. While the food was delicious and the room was clean, the location was marred by a nearby drainage issue. The room interior and rooftop pool were great, but bird nesting caused disturbances. Despite this, the buffet breakfast was nice, making for a mostly enjoyable stay.
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