Publiée le22 oct. 2025
Invité
The location is great, the beach is nice, and the environment is great.
The room was a little shabby and needs improvement. There was a strong odor and poor soundproofing.
位置很好,沙滩也不错,环境很好
房间卫生稍微差了点,需要改善,异味较大,隔音较差
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Prix par nuit à partir de :MXN1 664
Publiée le20 mai 2026
InvitéOverall our stay was great. There were just a lot of ants in the bathroom and sleeping area which isnt really a problem if it was just my husband and myself. However, my kids were scared. But the staff and amenities were great.
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Prix par nuit à partir de :MXN1 192
Publiée le8 avr. 2026
Invité
Location is pretty nice, close enough to airport.
A bit noisy at night, clubs all around the hotel could hear some music but not crazy.
Our room has a small family size of fridge, which is awesome! The weather in Philippine really need a lot of ice water to cool down.
(However the fridge runs loud, with water dripping sounds too, we were okay for that)
Staff were amazing, always helpful and cheerful!
Overall, very good!
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Prix par nuit à partir de :MXN757
Publiée le1 avr. 2026
gigi traveler
C'est ma première fois que je suis à Swissôtel Clark, et c'est une grande expérience. La chambre est belle et la nourriture est délicieuse. Le personnel est très accueillant et la piscine est certainement l'une des meilleures piscines d'hôtel à Clark!
C'est très bien d'être ici. Je reviens bientôt.
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Prix par nuit à partir de :MXN2 434
Publiée le22 mars 2026|Chambre de luxe, avec vue sur la piscine (lit king size)
InvitéI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
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Prix par nuit à partir de :MXN991
Publiée le2 mai 2026|Chambre standard (lit double)
InvitéThe hotel is quite new and has modern look and feel. They have ample parking for guests and have reserved slots for Accor members.
The room is clean and spacious and has modern furnitures and fixtures. They have the basic amenities like smart tv, ref, separate toilet and bath, hair dryer, slippers, and shampoo and shower gel.
I love their brewed coffee which I ordered from their cafeteria near the reception area and is reasonably priced.
The hotel is just opposite the Harbor Point mall and nearby restaurants.
What I like most are the warm and friendly staff who are always smiling and make you feel at home.
However, since this hotel just opened and is not yet fully-operational, there are many rooms for improvement:
1. AC control installed in the room is not working so requested for a remote control. Not sure if the battery is fully-charged but there is delayed reaction when I change the settings like temperature.
2. I requested for a room with queen sized bed and near the elevator since my wife is a PWD but these were ignored and we got a room with two single beds and quite far from the elevator. Then requested for a room change but the room being assigned to us was at the ground floor and there was a strong smell of paint so we opted to stay at the room initially given to us. Requested to just put the two beds together to form a single but bigger bed and waited for the hotel staff to arrive but we waited too long and finished our light dinner without seeing the hotel staff. So just requested the hotel to cancel the request so we can rest already since we arrived past 8pm and we were already tired.
3. They gave a WhatsApp number to reach in case guests have requests since there are still no phones in the rooms. Tried sending a message but no quick reply. So just called the number and got an apology and feedback. Maybe they should assign someone to monitor the messages so they can respond quickly to guests.
4. We were having breakfast at our room when there was a brownout. No back up generator so we were in dark for about 10-20 minutes. Also no emergency lights in the room so we had to open the curtains to get natural light. We were supposed to check out before 12noon but since there was no power, we requested for a late checkout which was granted. Thank you.
Hope the hotel can complete all unfinished work and level up soon.
Thank you to the staff for a wonderful short stay.
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Prix par nuit à partir de :MXN1 287
Publiée le29 mars 2026|Chambre de luxe (lit queen size, non fumeurs)
Lei Miclat
2nd time here. It’s our quick escape when we want to celebrate a milestone sa family namin. Conveniently located sa heart of Angeles City. Literal na staycation kasi we don’t need to go out to eat dinner meron room service. Kaya we ordered our food sa Cactus Smokehouse and Fortune HK Seafood Resto. Plus meron pang promo na buy 1 drink and get one free sa cafe sebastian nila. Gusto ko yung iced matcha latte there. Free buffet breakfast is decent for the price. Meron lang lang food choices dun na hindi pasok sa panlasa ko that time. Lahat ng staff dun are welcoming.
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Prix par nuit à partir de :MXN1 298
Publiée le25 fév. 2026|Suite standard
JackmentaliTrès bel hôtel proposant de nombreux services. J’ai particulièrement apprécié la piscine sur le toit au 7e étage, qui est magnifique, ainsi que le personnel très accueillant et gentil.
Malheureusement, la chambre qui m’a été attribuée donnait directement sur la rue : j’entendais les voitures toute la nuit, ainsi que le bruit de l’autoroute à proximité, ce qui a été très désagréable. L’insonorisation n’est pas optimale.
À part cela, tout le reste est superbe et je recommande cet hôtel, en demandant toutefois une chambre éloignée de la rue.
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Prix par nuit à partir de :MXN2 141
Publiée le22 fév. 2026
Invité
I had an amazing experience with SureStay Studio by Best Western Clarkview.
I was looking for a special place where I could treat my wife and 3y/o son for Valentine’s Day. I’m currently working abroad, so I wanted to make the celebration extra meaningful even if I couldn’t be there with them. I messaged the property two weeks in advance with a special request a bouquet of flowers for my wife and Kinder Joy chocolates for my son. I knew this was beyond their usual scope, but they gladly assisted me. I sent the funds via GCash, and they took care of everything.
I also requested if they could print a personal letter for my wife. I forwarded my message to them, and without hesitation, they printed it beautifully and included it in the bouquet of flowers. That extra effort truly meant so much to me.
I would also like to mention that the bouquet in the photo (price list probably from their partner) they initially sent didn’t look very impressive but in actual, it was beautifully arranged and looked classy and expensive. My wife was really impressed! 😁
What truly touched my heart was that they went above and beyond my request. They prepared the room with a romantic setup, complete with petals and candles something I didn’t even expect. My wife was so amazed and happy. When they arrived, they were greeted warmly and with genuine excitement by the staff.
The team was very responsive and accommodating from the beginning until the day of the surprise. Their effort, sincerity, and attention to detail made this celebration unforgettable for my family.
The place itself is cozy, clean, and well equipped with a rice cooker, water heater, induction cooker, refrigerator, a very spacious bathroom, dining area, and even an indoor pool for both adults and kids.
I highly recommend this place not just for a comfortable stay, but especially if you’re celebrating a special occasion. They truly care about their guests and make every effort to create beautiful memories.
Thank you so much for helping me make my wife feel loved despite the distance. ❤️
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Prix par nuit à partir de :MXN667
Publiée le18 sept. 2026|Chambre de luxe
TRT-TravelI had a very pleasant stay at Ritz Hotel Angeles and overall, I was satisfied with the experience. From the moment I arrived, the staff were welcoming, accommodating, and responsive to requests. They were easy to approach whenever I needed assistance, which made the stay much more convenient and comfortable.
The room was clean, comfortable, and well maintained. It provided a relaxing place to rest after a long day, and the overall atmosphere of the hotel was peaceful and pleasant. I also appreciated that the room had the essential amenities needed for a comfortable stay. Housekeeping and hotel staff were attentive, and any requests or concerns were handled efficiently.
One of the things I appreciated most was the hotel’s convenient location in Angeles City. It was easy to get around the area, and transportation was readily available whenever needed. This made the hotel particularly convenient for business travelers, as well as guests who may have meetings, appointments, or other activities around Angeles and Clark. There are also various establishments within the surrounding area, making it easy to find dining and other necessities.
The staff contributed greatly to the positive experience. They were courteous, professional, and willing to assist whenever needed. Good customer service can make a big difference during a hotel stay, and I appreciated how approachable and helpful the team was throughout my visit.
The hotel also offers good value for its location and overall service. It is a practical choice for travelers looking for a comfortable and accessible place to stay in Angeles City without unnecessary complications.
Overall, I had a smooth and enjoyable experience at Ritz Hotel Angeles. The combination of accommodating staff, comfortable rooms, convenient location, and easy access to transportation made the stay worthwhile. I would consider staying here again on a future visit to Angeles City and would recommend it to both business and leisure travelers looking for a convenient and comfortable accommodation option.
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Prix par nuit à partir de :MXN625