Hôtels avec petit déjeuner à Apulie, Italie

Unfortunately this was a stay of two halves, and I wish I'd heeded other people's low reviews about the host's attitude before booking. The place itself was lovely. A cute, clean little room that seemed authentic and had some nice finishing touches. The area around was beautiful and it's a great location. I was excited to see the room description, stating a spa, billiards room and other amenities that would account for the higher cost of this place. I saw the warning that the booking was non-refundable but took a punt.... I was wrong for doing this. Soon after booking, I received the first of many messages stating the jacuzzi in the photo was an extra 209 euros, which was apparently written in very small print, the large fridge in the photos was just for show and alongside this were given a set of house rules including not being allowed to eat in the room! I didn't like the attitude from the messages and I tried to cancel, over 2 weeks before our stay, but was refused. Cut to the day of stay I was sent another set of rules, this time warning us that if we change the temperature of the air conditioner or any other settings then ”the consequences will be on us”, it also told us to re-read the rules carefully and reminded us we couldn't eat or drink in the room. Self-check in was simple, although on the website it states there's a front desk and luggage storage on site... There isn't. It was 39 degrees outside and 27 inside. I messaged saying that in the heat setting, 24 degrees, was too warm and asked if we could lower the temperature, she refused, I asked for a fan, she pretty much accused me of lying, saying it WASN'T too warm, and after a long and draining conversation she ”allowed” us to change it to 18 degrees. After this, I tried to be civil and she responded with some suggestions of places to eat and visit. We ”respected the people who work for you” as she demanded in the messages. The apartment was equipped with basics but for the price, would have expected extras like small toiletries or glasses for water. It all went well until the last day on check out, I suggested some things to make the stay better such as a friendlier manner, trash cans in the room and more toiletries, as this was quite an expensive stay. I suggested she revisit the description of the hotel and that she didn't send ”the rules.” She didn't like this. In all honesty, the woman, I believe, is a narcissist, and can't take responsibility for her mistakes. She wouldn't accept there were areas for improvement and when it came to asking for help that linked to her apartment, she took it as a criticism on her part and went on the attack. She sent a final message which was copied from one previously sent, so this suggests she's had similar issues before. I had to block her because she wouldn't stop messaging me! I have all the messages saved and complained to trip.com who have been extremely helpful. If you want to stay in a nice place, this is lovely, but there are similar ones out there with nicer hosts. Don't give this rude lady business. I never did get to play a game of billiards.

Overall, the hotel left a good impression: recently renovated, clean, and very conveniently located between the central railway station and the Old Town, close to one of the main entrances to the historic center. The mattress, pillows, bed linen and towels were of good quality, and the sleep comfort was excellent. However, there are some significant downsides. First, there is an additional cleaning fee of €53 for two nights (€26.5 per day), which represents around 40% of the accommodation cost. The cleaning was limited to making the bed; the minibar was not refilled and the towels were not changed. This fee was not clearly included in the total price at the time of booking. Second, there is no natural daylight in the room. My room, like most rooms in the hotel, does not have windows facing outside — all windows (a glass door, a large window and a small window) face the internal hall and reception area. As a result, no daylight enters the room and the curtains have to remain closed for privacy. Third, complimentary water is not provided. Although the three bottles of water in the minibar were not charged at check-out, which I appreciated, the absence of free bottled water as a standard amenity was surprising. Check-in is only possible between 6:00 pm and 8:00 pm, and check-out is from 8:00 am to 10:00 am, which is much more limited than standard international practice. The room was also quite cold, and the heating system was not intuitive to operate. Additionally, since the hotel is located in a residential building, noise from upstairs (footsteps, conversations) was clearly audible, even late at night. The hotel is good in terms of quality and location, but the additional charges and organizational aspects significantly affect the overall experience.

What a truly amazing stay a Masseria Della Piana! I can’t put into words what a special experience it was to stay at this beautiful Masseria!! Staff - the staff would go above and beyond for you, there was nothing they wouldn’t do for you. All incredibly friendly, warm and welcoming, with even the owner bringing us a traditional Puglian breakfast one morning! Every single staff member we interacted with was so kind and welcoming, special shout out to Seydou and Andre (we didn’t get everyone’s name, but I would be calling them out if we had!) and to all the cute doggos and kitties on site!! The grounds/rooms - a truly truly beautiful location. The main pool is a great size, the area in general is very peaceful and tranquil, makes for a perfect pool day! The rooms are quant and perfect for what we needed, more than enough space for three girls with lots of clothes, bags, shoes and make up! They were kept very clean by the staff, good aircon, refilled water in the fridge. Our room even had a private plunge pool which was very cute and perfect for a slow morning. Food - the breakfast selection is great, with homemade focaccia, croissants, cakes, as well as the usual things (bread, cereal etc). The Masseria also hosted a cooking class/dinner on our last night, almost all of the guests attended and we sat at a long table together, there was pizza, calzones and lots of wine! This was a very special experience and so glad we did it. If you want an intimate family run experience in the beautiful Italian countryside, this really is the place for you. I honestly cannot believe anyone would give this place anything but a 5, I would give it a 10 if I could! Thank you Masseria Della Piana for making our holiday so special ❤️

Do not stay at this dangerous hotel. Our first room was old , smelly, and awful with a broken fridge, a kettle that could not be plugged in and peeling paint. The second room has 3 different paint colours exposed fires and a bathroom that floods every time the shower is used. There are holes in the ceilings, no staff apart from 1 young girl at reception. Rooms have the cheapest, most basic facilities. The toiletries are what you would expect in a 2 star hotel. No nescafe machine if you want sn expresso you must pay €3.50. The hotel is run down and clearly management care only for money. Private guest information is stored in a public cupboard. Maintenance is ignored, and breakfast is basic. The breskfadt consists mainly of prepared sweet pastry and cakes. A small glass of tetra pack orange juice us €5 If you wish to iron, you need to either iron on the bed or the floor.. The hotel does not have a bar that operates. There are no umbrellas or comforts of a 4-star hotel. Service is zero. The hotel only offers breakfast. No lunch, dinner, or room service. But the most alarming concern is the hotels noncompliance with fire safety. If there was a fire at this hotel, guests would simply lose their lives. On both the 2nd and 3rd fll Oor parts of the ceilings have collapsed. The police gave arrested the hotel due to serious concerns for staff and guests.

What an amazing experience to stay in a Trullo at this property! My husband and I booked our stay in mid-Nov., which is the beginning of the off-season in Puglia. When we arrived, the concierge/manager, Ugo, graciously upgraded us to a loft/superior accommodation. It was fantastic! He personally walked us to our charming, Trullo, which was not only impeccably clean, but also completely modernized despite being an historic, antiquated structure. We arrived on a chilly day to find that the marble floors are heated and very toasty! The queen bed was comfy, and the updated bathroom was enormous, with a huge shower. The little dwelling even had a very well-equipped, modern kitchen if one were to stay for a longer period. Finally, I left my small jewelry box in bathroom when we checked out. We took a 20 minute taxi ride to a train station, and apparently, during the ride Ugo tried to contact the driver to inform us that they'd found the box. Ultimately, when I discovered my oversight at the next hotel and contacted Ugo, he kindly express-shipped my jewelry back to my home in the U.S. I can't praise this property or its management highly enough. Don't hesitate to stay here!

Ho trascorso un soggiorno davvero piacevole in questo hotel. All’arrivo ho ricevuto gratuitamente un upgrade a una camera superiore: ampia, pulita e dotata di un letto estremamente comodo. La colazione è stata un altro punto di forza, ricca e varia, sia nel dolce che nel salato, con l’immancabile pasticciotto leccese che ha reso la mattina ancora più speciale. Il personale si è dimostrato sempre gentile, attento e disponibile a soddisfare ogni esigenza.

J'évalue l'hôtel 10/10. Le service était très agréable et serviable. Chambres grandes, agréables et propres. Un gros plus est l'eau gratuite dans le réfrigérateur de la chambre et les serviettes remplies quotidiennement. Chambres nettoyées quotidiennement. La piscine est peu profonde, intime, mais suffisante pour se détendre et bronzer. Les petits déjeuners étaient très bons, avec un choix assez large (fromage, charcuterie, plats locaux comme la foccacia barese, céréales, muesli, différents types de lait, jus de fruits, fruits frais, yaourts, panna cotta, café fraîchement moulu, muffins, beignets, croissants, toasts, petits pains frais, confitures, œufs brouillés au bacon, saucisses chaudes, haricots), mais le même choix tous les jours. L'hôtel dispose d'un ordinateur public avec imprimante à la réception. Le seul inconvénient est l'emplacement de l'hôtel (bien que cela dépende du but de la visite) - à environ 4 km à pied à travers la ville jusqu'à la gare principale et le centre-ville. Encore plus loin jusqu'à la plage (environ une heure de marche). Le quartier autour de l'hôtel est un lotissement typique, mais calme et sûr. A proximité se trouvent de nombreux restaurants et un magasin. L'hôtel dispose également d'un restaurant et d'un minibar en libre-service. L'hôtel est très calme et paisible.

La piscine était correcte, mais les oiseaux n'arrêtaient pas d'y entrer et d'y boire, alors je suis parti pour éviter la grippe aviaire, ce qui aurait gâché mes vacances. Il faudrait absolument qu'ils éloignent les oiseaux de la piscine. Ils n'ont pas non plus de défroisseur ni de fer à repasser, donc vous devrez peut-être porter vos vêtements froissés ou payer pour qu'ils vous les rendent repassés le lendemain. La pression de l'eau des toilettes était faible, il fallait donc parfois tirer la chasse d'eau entre 3 et 5 fois pour éliminer tout le papier toilette et les excréments. L'hôtel est situé à environ 1 km du centre-ville et un peu plus loin de la gare de Leicester. Le petit-déjeuner était complet et proposait les produits habituels comme du jambon, du fromage, une machine à crêpes et des glaces pour 15 euros. C'est probablement un bon rapport qualité-prix, car un plat de pâtes coûte environ 10 à 13 euros à proximité et en plein centre-ville, taxes comprises. Je ne sais pas si j'y retournerais.

An Amazing Palazzo situated inside the ZTL. We loved the architecture and staff were very friendly and helpful. We booked two suites for our family of four but were put on two different floors. One suite on 2nd floor is as beautiful as shown in the picture. Another suite is located on the top floor which feels like a maid room in the old days. It was ok but because it’s on the top floor the temperature in the room was higher despite the Air conditioning. Nonetheless we enjoyed the stay. There are also many restaurants, souvenir shops, cafes and gelateria right outside and along the streets where is hotel is located. Nice vibes but not noisy. Dinner at their restaurant (La Bocca) was alright . Beautiful pasta but second course dishes were average. and there were many mosquitoes around the area of our table and we all got bitten badly.

L'hôtel est très situé, très proche de la plage et à quelques pas du centre-ville, ce qui a fait l'exploration de la zone facile et agréable. Le détector de fumée a été placé directement au-dessus du lit, avec une lumière LED verte brillante tous les secondes. Pour dormir, j'ai dû déplacer la madrague de la chambre et la placer dans le corridor près de la salle de bain pour se débarrasser de la lumière, qui est évidemment inacceptable dans un environnement hôtelier. Il s'agit d'une question qui doit être réexaminée, soit en réglant le placement, soit en réduisant l'impact de la lumière. Globalement, bien que l'emplacement soit un point fort, cette question a fortement affecté mon séjour.