Publiée le5 janv. 2025
DrVicThe location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
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Prix par nuit à partir de :1 284 121 IDR
Publiée le21 mai 2026|Chambre classique (1 lit double)
Invité
Hotel had a nice atmosphere our room was excellent and had a nice sofa, just a short walk into Chester and all amenities and the hotel breakfast was first class. All in all hotel and staff were excellent 👌
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Prix par nuit à partir de :1 397 737 IDR
Publiée le7 déc. 2023|Chambre double standard
Invité
Très bon hôtel
Il y a une rivière derrière l'hôtel… Idéal pour une promenade matinale !
J'aime ça.
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Prix par nuit à partir de :1 006 687 IDR
Publiée le16 août 2025
Sharon Patricia
We had a lovely time it was one of our celebration for our 50th wedding anniversary and the staff were great. I had knee surgery 12 weeks ago. They made sure we had a downstairs room and even found another chair to go in our room as I needed one with arms on to get up.
We had dinner at the restaurant Friday evening and the food and service was quick and excellent.
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Prix par nuit à partir de :940 632 IDR
Publiée le24 juin 2024
Invité
This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland.
We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful.
One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.
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Prix par nuit à partir de :1 809 924 IDR
Publiée le30 juin 2025
Invité
On the whole a pleasant experience.
From a cleanliness perspective it was fairly good but there were quite a few spiders webs in ceiling corners and under radiators which had likely been there for some time.
Breakfast was fine however when some of our party arrived 10 minutes before the end of serving there were no glasses for juice and no bowls for fruit/cereal to use. Appreciate its close to the end of the time frame but breakfast was still open. Also if you like coffee, then I’d avoid the coffee served at breakfast.
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Prix par nuit à partir de :1 260 341 IDR
Publiée le5 juill. 2026
InvitéPut into a disabled room ,
Television not working properly dropping signal every 5 minutes , they did say they would come back but was getting late and we was getting settled
Shower , drain making a horrendous noise
AC not working properly wouldn’t drop below 16 took a long time for the room to drop temperature
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Prix par nuit à partir de :919 494 IDR
Publiée le5 mai 2025
Invité
Really loved this hotel from the moment we got there. Clean and great vibe ! lovely venue, room and super comfy bed and pillows. Excellent facilities and swimming pool. Great bar and restaurant area. Only thing was little slow to clear the table and to remind the bar staff both nights about bringing the kids menu ice cream. Apart from that, it was fabulous, and definitely will come back 😀
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Prix par nuit à partir de :1 408 306 IDR
Publiée le31 oct. 2024
Invité
I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
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Prix par nuit à partir de :1 363 388 IDR
Publiée le11 mai 2026
InvitéL'hôtel est très confortable et très confortable. La chambre double dispose d'une salle de bains, de 2 chaises avec une petite table de café, de 2 tables à côté (composant de 3 caisses) un vêtement (avec 6 caisses, une chaise et une chambre pour vos biens personnels même après que les couches et les condiments sont assis sur La salle de bain est de base tout en étant super propre sans porter et larmes (bien que vous vouliez avoir un porteur pour vos propres toilettes dans le cube de douche car elle ne contient que 2 dans 1 shampooing/lavage corporel, aucune chambre ou cabine pour tout autre.
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Prix par nuit à partir de :1 165 221 IDR