Publiée le5 janv. 2025
DrVicThe location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
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Prix par nuit à partir de :24 867 PKR
Publiée le21 mai 2026
Invité
Hotel had a nice atmosphere our room was excellent and had a nice sofa, just a short walk into Chester and all amenities and the hotel breakfast was first class. All in all hotel and staff were excellent 👌
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Prix par nuit à partir de :32 360 PKR
Publiée le7 déc. 2023
Invité
Très bon hôtel
Il y a une rivière derrière l'hôtel… Idéal pour une promenade matinale !
J'aime ça.
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Prix par nuit à partir de :15 521 PKR
Publiée le24 juin 2024
Invité
This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland.
We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful.
One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.
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Prix par nuit à partir de :33 184 PKR
Publiée le30 juin 2025
Invité
On the whole a pleasant experience.
From a cleanliness perspective it was fairly good but there were quite a few spiders webs in ceiling corners and under radiators which had likely been there for some time.
Breakfast was fine however when some of our party arrived 10 minutes before the end of serving there were no glasses for juice and no bowls for fruit/cereal to use. Appreciate its close to the end of the time frame but breakfast was still open. Also if you like coffee, then I’d avoid the coffee served at breakfast.
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Prix par nuit à partir de :24 208 PKR
Publiée le11 avr. 2025|Chambre double
InvitéChambre parfumée de vomissements et les curtains ont été détruits informés personnel ils semblaient attentifs mais nous n'avons pas été offerts un changement de chambre
L'hôtel est contracté aux travailleurs qui travaillent sur l'autoroute aussi beaucoup de couples avec chiens dans la chambre
À mon avis, la propreté a diminué dans cet hôtel
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Prix par nuit à partir de :14 657 PKR
Publiée le5 mai 2025
Invité
Really loved this hotel from the moment we got there. Clean and great vibe ! lovely venue, room and super comfy bed and pillows. Excellent facilities and swimming pool. Great bar and restaurant area. Only thing was little slow to clear the table and to remind the bar staff both nights about bringing the kids menu ice cream. Apart from that, it was fabulous, and definitely will come back 😀
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Prix par nuit à partir de :22 562 PKR
Publiée le11 janv. 2025
Trevor McMullan
Nous avons séjourné 3 nuits. Presque tout était simple. Le personnel était sympathique et serviable. L'hôtel était propre, bien qu'un peu vieillot par endroits (espace piscine). Le parking était cher mais facile, et l'emplacement à proximité du centre-ville était juste un rêve. Toutes les principales attractions romaines et de la ville sont facilement accessibles à pied. Dans l'ensemble, un très bon séjour. Le seul problème que j'ai, c'est que le premier soir, nous avons commandé le service en chambre après un long voyage. Il a fallu 3 tentatives pour que la commande soit correcte. C'était décevant, mais en fin de compte, ce n'était pas un problème majeur.
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Prix par nuit à partir de :35 860 PKR
Publiée le30 mai 2025
Invité
Incredible from start to finish. Slight mix up on the booking system but sorted within minutes. Couldn't have been better looked after! Excellent value, staff that go the extra mile made our 1 night stay so enjoyable the children didn't want to go home!
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Prix par nuit à partir de :20 544 PKR
Publiée le31 oct. 2024
Invité
I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
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Prix par nuit à partir de :19 021 PKR