Publiée le24 juin 2024
Invité
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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Prix par nuit à partir de :SEK 1 469
Publiée le29 juill. 2026|Chambre double exécutive
InvitéBeautiful hotel with gardens and a fantastic spa. The rooms are spacious and full of character, but unfortunately poorly maintained. The carpets are worn, furniture stained and wallpaper peeling. All to be expected from a hotel as old as this, although it’s wise to curb your expectations as hotel pictures aren’t an accurate reflection. Room 135 was so full of potential and could be absolutely spectacular with some TLC. Staff were wonderful; attentive, warm and helpful.
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Prix par nuit à partir de :SEK 761
Publiée le16 avr. 2026
Invité
L'hôtel est idéalement situé, directement au bord de la rivière Avon. Stratford-upon-Avon est une petite ville où toutes les attractions sont accessibles à pied. La gare n'est pas loin non plus, à seulement une quinzaine de minutes de marche. Le petit-déjeuner est également très copieux.
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Prix par nuit à partir de :SEK 627
Publiée le29 sept. 2025
Invité
Had a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!
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Prix par nuit à partir de :SEK 857
Publiée le15 fév. 2026
Invité
Very enjoyable night on Half Board. Food was good with set menu, but a choice.
Pool area a bit dated, but everything was clean.
Bathroom needed the shower head changed, it was halfway down the wall.
Bedroom extremely clean and towels and bedding immaculate.
Breakfast was very good. Until I got up to get some food and came back to find the table cleared and a man not my husband about to sit down. We had full mugs of tea on the table and oj. Gone. Nevermind, it was funny !!
Would return again though if in the area !
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Prix par nuit à partir de :SEK 821
Publiée le26 fév. 2026
Invité
Once again a amazing stay. A big thankyou to Jasmaal.
The only thing I would complain about in the gym. It was in such a bad state. Filthy and most of the apparatus seem out of date. Needs a good cleaning in there. Very poor condition.
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Prix par nuit à partir de :SEK 679
Publiée le21 juin 2025|Lits jumeaux standard
Jettapong InntarakaewGood hotel, but the air conditioning just worked properly in the morning therefore during the night we had to open the windows. Sleeping was not properly because the room is on the ground floor. We did’t ask the hotel in that night because we thought it is normally in the UK.
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Prix par nuit à partir de :SEK 894
Publiée le26 janv. 2025|Chambre standard (2 lits simples)
InvitéExcellent location in the centre of town. The staff were friendly and attentive and the facilities at the hotel were very good.
Rooms were very modern and clean and nice touches such as Nespresso machine and mini bar were great.
Overall a lovely trip.
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Prix par nuit à partir de :SEK 961
Publiée le1 déc. 2025
Invité
Stayed at the hilton while we visited the Christmas market. We had a lovely weekend. Reception was excellent from the smooth booking in to the hot complimentary cookie. The room was spacious and comfortable and breakfast was excellent. Although the hotel is on the outskirts of the town it is no distance to walk in. Will definitely be visiting again .
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Prix par nuit à partir de :SEK 927
Publiée le9 juin 2026
Utilisateur anonymeSchöner Aufenthalt im Woodland Grange
Wir hatten einen tollen Aufenthalt im Woodland Grange und können dieses Hotel durchaus empfehlen! Das Hotel liegt in einer ruhigen Gegend, ist aber nur 10 Fahrminuten vom Stadtzentrum von Leamington Spa entfernt . Die Anlage selbst ist sehr gepflegt und erstreckt sich über 16 Hektar weitläufiges Parkland, das zu einem gemütlichen Spaziergang einlädt .
Das gesamte Personal war herzlich und hilfsbereit, was unseren Aufenthalt noch angenehmer gemacht hat . Unser Zimmer war modern eingerichtet, geräumig und makellos sauber.
Das Hotel bietet hervorragende Einrichtungen, darunter einen gut ausgestatteten Fitnessraum, einen Billardtisch im Spielzimmer und ein Business Center . Ein großer Pluspunkt ist der großzügige, kostenlose Parkplatz direkt vor Ort . Und nicht zu vergessen: das schnelle und zuverlässige WLAN .
Wir kommen auf jeden Fall wieder und können es jedem wärmstens ans Herz legen!
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Prix par nuit à partir de :SEK 1 003