Équipements principaux : Salle de sport, Salle de massage, Bains publics
Excellent
167 évaluations
9,2/10
1 nuit
À partir de 43 €
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8.8/10
Très bien
IInvitéHad a great stay at Herloom! Brought our dog along, additional 300k/night for small dog. They provide bed and food for our furbaby. Highly recommended!
IInvitéLa deuxième fois que je suis resté ici après 6 mois parce que j'étais très satisfait pendant mon premier séjour.
En général, il est encore très propre, sauf que j'ai trouvé beaucoup de cheveux sur le tapis (ce qui ne me appartient pas).
La chambre a été nettoyée à 8h.
Le personnel est très poli
Beaucoup d'options alimentaires à proximité si vous prenez un coup
Bons cafés à pied des escaliers
Mon ami a aimé l'arcade qui s'ouvre jusqu'à minuit.
IInvitéHôtel agréable, qui sent bon.
Mais j'ai été très agacée par l'impolitesse de la responsable à mon arrivée !
Elle nous a interrompus en pleine conversation sans demander la permission.
Elle ne représente pas une hôtelière !
IInvitéUn hôtel confortable et propre, bénéficiant d'un emplacement stratégique : accès direct au centre commercial Bintaro Jaya Xchange. Le personnel était sympathique et nous a même permis un départ tardif, ce que nous avons beaucoup apprécié. La chambre était bien équipée : télévision, climatisation, mini-réfrigérateur, fer à repasser, shampoing, après-shampoing, lait corporel, et bien plus encore. Merci à DoubleTree d'avoir rendu notre séjour agréable !
IInvitéHotel is old, but okay clean - mostly clean but details no. Especially for the towels, it “looks” dirty. I changed towels two to three times, two new towels every time but somehow at least half of time, the towels have black or yellow sports. I believe the towels are cleaned but very very old towels that they can’t get the marks off…sometimes the bed sheets also has marks.
Tooth brush is so hard…unless you usually use the hard one.At the beginning, the hot water was not hot at all (kinda cold), but hotel fix it after reporting, so service wise was okay.
Breakfast is a bit pricy but good and with diversity. If you regularly eat breakfast and eat decent amount, then it’s good to have breakfast included.
Gym is great! Very complete unlike a lot of hotels. Pools area is good too, having a few locations and sizes (mostly quite big). But sometimes with a lot of leaves floating on top of water.
P.s I even think the pool towels are cleaner than the room ones.
Location-wise, quite good I suppose. Many malls and restaurants around the area and nice supermarket as well. Just hotel has a big parking lot and land, so if you gonna go around by foot, it might take a bit of time depending on how fast you walk(?) 
LLoumir2024This luxurious hotel located at anyer area, the beach area located across the hotel we need to used the shuttle provided from the hotel to the beach and car park. The shuttle going back and forth from one location to other, so we need not wait too long.
The rooms are clean and comfortable, the bathroom also clean with complete amenities. There's coffee machine ready to used and coffee capsules. The staffs are very helpful from the first time we arrived and during our stays.
The swimming pool and kids play area is very nice, the spa, the gym and also the shops.
The restaurant ready to prepare our order and the food are delicious, we also stays to have lunch before we leave.
Overall very nice stay during our vacation, very pleased with the food and services.
DDimitri T WLe personnel, la propreté et toutes les installations. Même si ce n'était qu'une journée, c'était vraiment exceptionnel. Seuls le lavabo et l'évacuation de la salle de bain pourraient être améliorés. À part ça, tout est parfait, même le petit-déjeuner est vraiment excellent. Merci à tout le personnel du Sheraton Hatta.
FfnabilaThis is no doubt the best hotel for anyone for anyone who’s planning to attend any event in ICE or the surrounding areas. However, if you have no such urgency or a casual traveller, I wouldn’t recommend you to stay here. The location is a bit far from everything, the amenities are rather lacking and the cleanliness is a bit questionable - I peeked in between the toilet sink and it was very dirty 😢 The variety of foods for breakfast was not THAT much, and when there’s an event the hotel got super busy, the breakfast spot was really crowded and I’m afraid the staffs are nor prepared for such influx of people.
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