Hôtels avec salle de sport à Territoire fédéral d'Islamabad, Pakistan

C'est un hôtel relativement bon au Pakistan. Il a une direction fermée et monte la garde avec des armes. Il dispose de restauration et de divertissement, et la nourriture est divisée en plusieurs catégories, qui peuvent répondre aux besoins des personnes de différentes régions.

The Hotel is Majestic, the traditional ambience and the design was very welcoming. Our room was clean and comfy with complimentary drinks like soft drinks. The breakfast buffet had a nice selection of local dishes. Overall, we were glad to have booked Serena Hotel for our first time in Islamabad.

I am writing to express my deep dissatisfaction with my recent stay at your hotel. I had initially booked a Deluxe Category Room (Room No. 313) with specific requirements, including the expectation of a room with a hill view. However, upon check-in, I encountered multiple issues that caused great inconvenience. The air conditioning in Room 313 was not functioning properly, making the room uncomfortable, and the bathroom facilities were not up to the standard that one would reasonably expect from an establishment of your standing. Due to these shortcomings, I was relocated to Room No. 501. Unfortunately, this change did not resolve my concerns, as this room did not meet my requirement of having a view, which was a key reason for selecting your hotel. I was given a city view wity damaged glass windows. I had clearly communicated my preferences in advance, yet they were not honoured, leaving me extremely disappointed with the level of service provided. It is unacceptable that despite raising these issues, no satisfactory resolution was offered during my stay. As a paying guest, I expect that my needs and requirements are treated with importance and professionalism. Sadly, this was not the case, and I felt that my concerns were not taken seriously by the hotel management or staff. I would like to formally register this complaint and request that it be escalated to the appropriate level of management for review. Experiences such as mine not only reflect poorly on the hotel's reputation but also result in a loss of trust and goodwill from guests. I hope you take this feedback seriously to prevent similar situations in the future. Regrettably, I must inform you that I will not be visiting your hotel again, nor will I recommend it to friends or family. This experience has left me thoroughly unsatisfied. I expect a prompt response from your side regarding this matter. Unsatisfied Guest,

Le buffet de toit est à mourir. Bières, barbecues, déserts scrupuleux et excellentes choix de curry et de salade. Le salon exécutif dispose de thé gratuit pour suites exécutives qui ont des sandwiches et des chats de fruits qui sont délicieux et du thé cardamom et lattes servis gratuitement toute la journée.

It was a pleasant experience staying here. I really liked the room. The only areas for improvement would be the noise from the corridors and the shower’s water flow. Breakfast was excellent, and Mr. Shahrukh was exceptionally kind.

Overall is good but specific for couples or single only not recommended for families, small size of apartment.

Je suis en Chine profonde, je suis venu à Islamabad pour jouer. J'ai passé 10 jours avec mon fils ici et je commence à craindre que le service ici ne soit pas national. Mais je me sens très bien, je suis devenu amis avec leur personnel et le petit déjeuner est très riche. Mon fils aime particulièrement manger des poils de sa maison. Les vêtements de lavage sont bien placés pour nous, et les installations sont également de luxe dans le Pakistan. Vivre chez lui la prochaine fois!

D'une manière générale, le service est enthousiaste, la sécurité est à quelques gardes de Naak, et il est un peu désolé à la nuit du marché.