chambre d’hôtes de Uusimaa, Finlande

كل شيء جميل في الغرفة والموافق لكن باب الوصول للفندق يصعب الوصول له ولا يوجد اي شرح من الفندق لكيفية الوصول لمكان الاستقبال لكن شيء جيد الفطور ممتاز والنظافة ممتازه والموقع جيد

Very clean, clear instructions for everything and nothing to complain

Me and my mom needed an apartment to be able to visit family member who was in hospital. We needed a kitchen and a washing machine. The room had both and no problem with those. I suspected kitchen knife would be dull and it was, but I brought a knife sharpener and got it sharp. Otherwise everything in kitchen was okay but stove wasn't that powerful. The building's main door's lock wasn't functioning and we informed about it and it was fixed but only after about a week. Our apartment's lock worked all the time without problem. Also one lamp was broken. Mom said it was cold there and it wasn't exactly warm there, good enough for me and blankets were really thick. I complained about coldness and a serviceman came there to do something to radiators but it didn't really change anything. We were there in very early spring. It was 0C outside at night and 5-10C at daytime. There was some communication errors but nothing major and I was able to get hold of someone quickly and easily with the online chat. It was quite clean there except if you take bedclothes off you might enjoy the sight on pillow and blanket. All and all I was quite pleased of the room and stay.

Dans l'ensemble, tout est très bien ! Mais il faisait un peu froid, les piles ne fonctionnaient pas, c'était le mois d'octobre. Il peut être difficile de trouver l'entrée du bâtiment où se trouve l'auberge ; il n'y a aucun panneau. Et pour entrer dans l’auberge, vous devez envoyer un code d’accès. Ils ne me l’ont pas envoyé à l’avance car ils n’ont pas reçu mes coordonnées ( Sinon, j'ai tout aimé, propre, cosy, sympa !

I booked the stay through Trip.com. Trip.com only provided a hotel voucher but when we arrived the premises, we found out it's not a hotel and there is no reception. We spent an hour to find out how to get into the apartment. The other guests here told us that they booked the stay through other operators, they received email for online check-in. We finally managed to contact Bob W and got the email for online check-in and did the cumbersome check-in process on the street. Despite this hassel, we are happy with the accommodation. The ambience is very homey and apartment is well-equipped. Bob‘s staff is helpful and response is prompt even late at night. There is free gym service (but we have no time to try it out). The breakfast arrangement is good too. There are 3 cafes to choose from and Bob W offers discount menu in these 3 cafes.