Auberges de Jeunesse de Cornouailles, Royaume-Uni

Nous sommes arrivés tôt et nous étions ravis qu'ils s'efforcent de nous préparer à tôt. La chambre est très confortable et confortable, avec un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de La salle de bains était bonne avec une douche et des serviettes de qualité. Le restaurant a été bien cuit et des portions de grande à généreuse ont fait tout le mieux par le grand service de tous les membres du personnel. La station de la ville de Cornwall a été idéale pour tous les habitants et la station de la ville a permis de voyager facilement à Penzance, St Ives, Falmouth et même Plymouth plus plus.

Shocking! Totally unprofessional Where do I start? Right from the debacle of our check-in, to the manager knocking on our door at 8pm, the stay was comical and not in a good way! On arrival our booking couldn’t be found, apparently our fault; we paid for the night upfront and told we could pay for the other night the next day. Once in the room we were stunned at the dilapidated state of the room! At £125 p/night anyone would expect better! We tried to pull the curtain but the rod was not even on the support and the curtain was hanging down and out of its hooks! After climbing up to fix it (so we could pull the curtain’s at night to sleep), we noticed the tie backs for the curtain were very loose on the wall and knobs falling off! At this point we didn’t want to touch anything incase it broke and we got the blame it! We politely told the staff about the damage in the room for 2 reasons, 1 to be courteous to let them know (and to fix it) and 2 it is not a good look to pay for a broken room! Breakfast was nice and the young lady running around on her own was brilliant! After breakfast we left and had a nice day out. We got back to see our room had not been looked at to fix the items mentioned. Oh well we thought, so we settled in for the night. We had a knock at the door at 8pm… It was a guy called Matt, we now know it was the manager! He explained to us that he had not managed to get into a room to look at or even fix the curtain etc. He then insinuated that it was our fault that he couldn’t get in as we had the only keys… Apparently the previous guests had taken the set of keys with them, this was our fault how? The conversation deteriorated and his customer service was in the drain. He seemed to have an excuse for everything and all but blamed us for the damage discussed. The final straw was when he said that if we didn’t like it, he wouldn’t charge us for the night, and we could check out now… It was 8pm, and we were in our pyjamas! He mentioned that we hadn’t even paid for the room for this night-we offered to pay for both nights upon arrival!! We then offered to pay in the morning -he then said no one would be there to take the payment…hmmm a hotel that has no one on their reception in the morning, very interesting. Matt, the manager, defended everything we said, and at no point, did he apologise for the inconvenience of disturbing us at this time of night, nor the lack of attending to our room, nor did he even suggest any sort of solution, in fact, he said there was absolutely nothing wrong with the room, and there was no damage! It was at this point, I pulled out my phone and showed him the photographs we had taken at the time of check-in to show the damage and prove that it was not us that did it (as he insinuated that it was)-he apparently asked his Housekeeping. Well, I don’t think I’ve ever been so insulted or spoken to as a “guest of Hotel” in a more derogatory, patronising manner. The absolute kicker is he offered us a discount…of £5!

I came for one night, but stayed for 3. My first evening I was welcomed by well travelled staff members. I arrived late so no food and drink night one. Nice hot shower in a mix 10 bed room. Bring a padlock they have lockable cages under the bed. For extra safety or just to throw your day pack in, they have electronic lockers in Reception £1.50 per day. Next day all you can eat breakfast, plenty of options £5 8-10am so I you've got a big day a head then stay a while and fill up. Reasonable price food and drinks available at the bar, deals available! The bunks all have 2 plug sockets each and also have a bedside light with plugs, USB and USB C ports. It's definitely worth a visit. The atmosphere is buzzing and the guess have been just as chilled out as the staff. It's a massive thumbs up from me and I'll be back!

The staff were very friendly and helpful. We were given a beautiful room, overlooking the harbour - it was very clean, comfortable and well-appointed. We had arrived in Mousehole at lunch time, so had what we thought would be a snack lunch at the Ship Inn - the food was delicious and plentiful, to the extent that we couldn't face a full evening meal later on and just had some starters! It needs to be said, however, that several items on the menu were not available and, when we arrived for breakfast the next morning, we were told that the chef hadn't turned up and so we had cereal and toast. This was slightly disappointing but not a major issue for us and the manager did reduce our bill to compensate us, which we were happy with. To put this in perspective, we were visiting at the end of January and were, I believe, the only overnight guests. I realise that it may not be cost-effective to provide a full menu and, from other places we visited, it is apparent that staffing is a general problem - made far worse by the fact that many workers can't afford to live in the places where they work because of inflated prices due to holiday lets and second homes. Anyway, enough politics. The hotel doesn’t have its own parking but there is public parking nearby. Stepping outside in the morning to a beautiful, clear day and watching the sun rise directly in front of us was worth the price on its own.

I came for one night, but stayed for 3. My first evening I was welcomed by well travelled staff members. I arrived late so no food and drink night one. Nice hot shower in a mix 10 bed room. Bring a padlock they have lockable cages under the bed. For extra safety or just to throw your day pack in, they have electronic lockers in Reception £1.50 per day. Next day all you can eat breakfast, plenty of options £5 8-10am so I you've got a big day a head then stay a while and fill up. Reasonable price food and drinks available at the bar, deals available! The bunks all have 2 plug sockets each and also have a bedside light with plugs, USB and USB C ports. It's definitely worth a visit. The atmosphere is buzzing and the guess have been just as chilled out as the staff. It's a massive thumbs up from me and I'll be back!

The staff were very friendly and helpful. We were given a beautiful room, overlooking the harbour - it was very clean, comfortable and well-appointed. We had arrived in Mousehole at lunch time, so had what we thought would be a snack lunch at the Ship Inn - the food was delicious and plentiful, to the extent that we couldn't face a full evening meal later on and just had some starters! It needs to be said, however, that several items on the menu were not available and, when we arrived for breakfast the next morning, we were told that the chef hadn't turned up and so we had cereal and toast. This was slightly disappointing but not a major issue for us and the manager did reduce our bill to compensate us, which we were happy with. To put this in perspective, we were visiting at the end of January and were, I believe, the only overnight guests. I realise that it may not be cost-effective to provide a full menu and, from other places we visited, it is apparent that staffing is a general problem - made far worse by the fact that many workers can't afford to live in the places where they work because of inflated prices due to holiday lets and second homes. Anyway, enough politics. The hotel doesn’t have its own parking but there is public parking nearby. Stepping outside in the morning to a beautiful, clear day and watching the sun rise directly in front of us was worth the price on its own.

Shocking! Totally unprofessional Where do I start? Right from the debacle of our check-in, to the manager knocking on our door at 8pm, the stay was comical and not in a good way! On arrival our booking couldn’t be found, apparently our fault; we paid for the night upfront and told we could pay for the other night the next day. Once in the room we were stunned at the dilapidated state of the room! At £125 p/night anyone would expect better! We tried to pull the curtain but the rod was not even on the support and the curtain was hanging down and out of its hooks! After climbing up to fix it (so we could pull the curtain’s at night to sleep), we noticed the tie backs for the curtain were very loose on the wall and knobs falling off! At this point we didn’t want to touch anything incase it broke and we got the blame it! We politely told the staff about the damage in the room for 2 reasons, 1 to be courteous to let them know (and to fix it) and 2 it is not a good look to pay for a broken room! Breakfast was nice and the young lady running around on her own was brilliant! After breakfast we left and had a nice day out. We got back to see our room had not been looked at to fix the items mentioned. Oh well we thought, so we settled in for the night. We had a knock at the door at 8pm… It was a guy called Matt, we now know it was the manager! He explained to us that he had not managed to get into a room to look at or even fix the curtain etc. He then insinuated that it was our fault that he couldn’t get in as we had the only keys… Apparently the previous guests had taken the set of keys with them, this was our fault how? The conversation deteriorated and his customer service was in the drain. He seemed to have an excuse for everything and all but blamed us for the damage discussed. The final straw was when he said that if we didn’t like it, he wouldn’t charge us for the night, and we could check out now… It was 8pm, and we were in our pyjamas! He mentioned that we hadn’t even paid for the room for this night-we offered to pay for both nights upon arrival!! We then offered to pay in the morning -he then said no one would be there to take the payment…hmmm a hotel that has no one on their reception in the morning, very interesting. Matt, the manager, defended everything we said, and at no point, did he apologise for the inconvenience of disturbing us at this time of night, nor the lack of attending to our room, nor did he even suggest any sort of solution, in fact, he said there was absolutely nothing wrong with the room, and there was no damage! It was at this point, I pulled out my phone and showed him the photographs we had taken at the time of check-in to show the damage and prove that it was not us that did it (as he insinuated that it was)-he apparently asked his Housekeeping. Well, I don’t think I’ve ever been so insulted or spoken to as a “guest of Hotel” in a more derogatory, patronising manner. The absolute kicker is he offered us a discount…of £5!

J'ai décidé de rester à The Longboat en raison du prix et de la localisation, et je préfère donner de l'argent aux entreprises locales plutôt que de grandes chaînes. Il est à deux minutes de la gare, située au fond de la rue principale de Penzance, et à une distance facile de fermeture du port, de la promenade, des pubs locaux, des cafés, des magasins et des maisons de ma famille. Le personnel était très accueillant quand je me suis débrouillé et j'ai donné des instructions claires re la chambre, les clés et le petit déjeuner de réservation. Ils ont fourni un panneau de fer et de fer à la demande. Ils étaient également aimables et utiles quand j'ai soulevé quelques questions (en bas). J'ai d'abord séjourné dans la salle de Cornwall du Cap (14), mais j'avais des problèmes là-bas (une fenêtre de sachet brisé, une douche évaporante, et un bouchon d'eau chaude douce). Le personnel m'a offert de me déplacer immédiatement, mais comme je voyageais pendant 10 heures, et mes deux premiers jours étaient emballés avec des événements pré-enterrement, et un funéraille, je n'avais pas le temps ou l'énergie de me déplacer sur une ou deux jours. Une fois que le funéraille était derrière moi, je me suis déplacé le troisième jour, pour la dernière nuit, à la chambre 18 (Lands End, peut-être?) qui était beaucoup plus agréable et je n'ai pas connu de problèmes. Les chambres étaient confortables, les chambres étaient confortables, les télévisions fonctionnaient bien, il y avait beaucoup d'espace de garde-robe, la température de la chambre était bonne et tout était propre. Il serait bon que l'hôtel mette une bouteille d'eau dans la chambre, en plus du thé et du café, chaque jour, donc vous n'avez pas à compter sur la tape de la salle de bain - je suis sorti et acheté ma propre. Le petit déjeuner était très bon pour les enfants, mais il était très bon pour les enfants. Si je rentrais et que je voulais rester plus longtemps, ou rester quelque part qui se sentait plus comme un traitement, je resterais probablement ailleurs.

Nous sommes arrivés tôt et nous étions ravis qu'ils s'efforcent de nous préparer à tôt. La chambre est très confortable et confortable, avec un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de qualité, un petit déjeuner de La salle de bains était bonne avec une douche et des serviettes de qualité. Le restaurant a été bien cuit et des portions de grande à généreuse ont fait tout le mieux par le grand service de tous les membres du personnel. La station de la ville de Cornwall a été idéale pour tous les habitants et la station de la ville a permis de voyager facilement à Penzance, St Ives, Falmouth et même Plymouth plus plus.