Hôtels avec sources thermales de Viti Levu Group, Fidji

L'environnement de l'hôtel est bon. J'ai réservé une chambre au premier étage, mais j'ai eu une chambre au deuxième étage. Lorsque j'ai négocié avec eux, ils ont dit que la chambre n'avait pas encore été nettoyée. La condition préalable est que je sois arrivé 2 heures avant l'heure d'enregistrement prévue, que je me sois enregistré et que j'aie attendu qu'ils fixent une heure d'enregistrement pour entrer dans la chambre. Ce qui est génial, c’est que Ctrip m’a aidé à résoudre le problème correctement. Petit rappel, veuillez noter que vous souhaitez le premier étage lors de la passation d'une commande !

This is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years. Negatives - had aircon issues and slept without aircon, they moved us rooms to fix this - had a leak above our shower in both tooms - fridge was broken in both rooms - lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained. - lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either - aircon in rooms is very loud - internet access drops out constantly - we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads - food menus in the room are dirty and falling apart Positives - most of the staff is really friendly - adults only pool is calm and quiet - good assortment of activities and things to do in the hotel - staff is mostly helpful when you need things We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.

Very nice with support facilities available