Hôtels avec sources thermales de Préfecture de Nagasaki, Japon

I rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan. I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range. Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium. However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available. At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters. What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH. When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation. Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change. This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated. After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment. My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range. If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking. For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning. The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.

J'ai réservé une chambre ce jour-là, mais je me suis senti très satisfait. Mais, en raison du mauvais temps en hiver, le vent a éclaté. Je veux aller l'été la prochaine fois.

Le service de l'hôtel est très bon. Le restaurant et le personnel ont tous communiqué avec nous en anglais et ont présenté chaque plat et les installations de la chambre d'hôtel. Il était évident qu'ils ont travaillé dur pour nous faire vivre une expérience hôtelière thermale très satisfaisante et agréable.

J'ai récemment eu le plaisir de séjourner dans cet hôtel onsen et ce fut une expérience inoubliable ! L'atmosphère sereine et relaxante de cet onsen privé était exactement ce dont j'avais besoin pour me détendre. Les sources chaudes étaient d'une propreté impeccable et offraient une vue imprenable sur la nature environnante. Le personnel était incroyablement accueillant et attentionné, veillant à ce que chaque détail de notre séjour soit parfait. La cuisine japonaise traditionnelle servie à l'hôtel était exquise, chaque plat étant soigneusement préparé et joliment présenté. Notre chambre était spacieuse, confortable et offrait un charmant mélange d'équipements modernes et de décoration traditionnelle. L'attention portée aux détails à chaque détail de l'hôtel a rendu notre séjour vraiment spécial. Je recommande vivement cet hôtel à tous ceux qui recherchent une escapade paisible et ressourçante. C'est un véritable joyau caché que j'ai hâte de visiter à nouveau !

I recently stayed at Dormy Inn PREMIUM Nagasaki Ekimae, and it was a wonderful experience. The hotel’s location is incredibly convenient, being just a short walk from the station, which made exploring Nagasaki very easy. The room was clean, functional, and well-designed. However, the absolute highlight for me was the natural hot spring on the top floor—it was the perfect way to relax after a long day of sightseeing. I also truly enjoyed the complimentary ”Yonaki Soba” (night ramen) provided by the hotel; it’s such a thoughtful and delicious touch that really sets Dormy Inn apart. The staff were professional and welcoming throughout my stay. I would highly recommend this hotel to anyone visiting Nagasaki and would definitely choose to stay here again.

Le service était excellent, mais je me sens comme l'hôtel est cible pour les voyageurs plus âgés. Le petit déjeuner était joli et délicieux. Onsen se sent un peu non rénové. Le jardin et le toit sont aussi jolis. En général, vous recommanderiez, surtout si vous voulez être renvoyé à la 80e (mais comme de bonne façon).

Great stay at Stadium City Hotel Nagasaki! The stadium is beautiful and the hotel has a great atmosphere. I especially enjoyed the nice view from the balcony and the delicious breakfast. The room was comfortable and it was a very pleasant stay. Highly recommended!

Voici un commentaire 5-star : ## Blessful Retreat at [Jisco Obama Onsen Hotel] Notre séjour à votre hôtel à Unzen, le Japon était absolument merveilleux! - *Cleanliness*: L'hôtel était immaculatement propre, des chambres jusqu'au coucher. - *Service* : Le personnel était chaud, bienvenu et attentif. - *Onsen* : Les sources chaudes étaient divines, avec des eaux thérapeutiques qui ont éliminé le stress. - *Emplacement* : Environnement sérén et vues merveilleuses. - *Prix*: Exceptionnel valeur pour la qualité et le service. Nous vous conseillons très bien [Jisco Obama Onsen Hotel] pour une gateway relaxante et rejuvenante.

If you wish to visit Huis Ten Bosch and stay there overnight, I would highly recommend this hotel. It is walking distance from the Huis Ten Bosch train station and to the theme park. You can arrive in the morning, store your luggage, enter the theme park and spend the whole day there before checking in at night. The room is spacious and clean for me. However, I would say that there are no walking distance convenience stores if you are feeling hungry at night and wish to have some food or snacks. I only stayed there for one night and for the price I paid, I am satisfied with my stay there.

L'hôtel est situé tout près du monastère d'Unzen, ce qui facilite les visites matinales. Les chambres sont spacieuses, propres et d'une hygiène irréprochable. L'onsen (source thermale) est excellent et offre une vue magnifique depuis les bains. L'hôtel met également à disposition gratuitement d'élégants yukatas (peignoirs légers en coton). Le petit-déjeuner est délicieux et le dîner est un buffet composé d'un large choix de produits frais et de grande qualité. Cet hôtel offre un excellent rapport qualité-prix et est vivement recommandé.